Jono & Johno Reviews 

16,661
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,765 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and note that orders arrive promptly, safely, and exceptionally well packaged. People also love the affordable prices and the impressive selection of reliable tools and equipment for various tasks. Buyers often mention that the products perform brilliantly and meet their daily working needs without any issues. Some reviewers were not happy with specific items, mentioning frustrating issues like leaking sprayers and poorly functioning wire strainers. Despite these occasional problems with certain products, consumers continue to appreciate the helpful after-sales support and overall dependable service.

What people talk about most

Product

People report positive experiences with product, highlighting great prices, a wide selection, and fast... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exceptional speed and prompt... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and helpful support. Consumers... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are often cheaper than... See more

Quality

Consumers find quality to be positive, highlighting that items consistently deliver what was advertised and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the last couple of years I have purchased two 7hp electric start fire pumps for washing out our work vac trucks and a 9hp horizontal shaft engine to replace a worn out compactor plate engine. The s... See more

Company replied

Rated 5 out of 5 stars

Love the amount of products that they have at great prices compared to named brands. Nothing that I've purchased has let me down so far. My brother n law hates that my 25" $600 and something chains... See more

Company replied

Rated 5 out of 5 stars

Like every other shopping trip to Jono&Johno while sitting home browsing pages, just put product in to cart and pay for it and it turns up couple weeks later on the mail plane, yep mail plane drops o... See more

Company replied

Rated 5 out of 5 stars

Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains,... See more

Company replied



Company details

  1. Landscaping Supply Store

About Jono & Johno

Information provided by various external sources

Jono & Johno Operating Since 2008!

Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.

We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.

All products come with a 12 month warranty.

We pride ourselves on our product knowledge and on our unbeatable customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(16,661)

2,645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of products and prices are…

Great range of products and prices are better than I get locally in Qld.
Always delivered promptly with tracking of orders

22 August 2026
Jono & Johno logo

Reply from Jono & Johno

Good on ya . Really appreciate you taking the time to leave us a review. Glad to hear we could save you a few bucks compared to buying local

Rated 5 out of 5 stars

Just overall good

Just overall good

22 August 2026
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Reply from Jono & Johno

G'day Shayne! Great to hear the overall experience hit the mark. Spread the word to your mates if they ever need gear sorted!

Rated 5 out of 5 stars

It was excellent,

It was excellent,

22 August 2026
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Reply from Jono & Johno

G'day Nicholas
Thanks for shopping with us and glad you had a 5 star experience with us !

Rated 5 out of 5 stars

Easy to navigate website and you…

Easy to navigate website and you acknowledge my purchase loyalty by offering a VIP incentive discount.

19 August 2026
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Reply from Jono & Johno

Thanks for the feedback Cameron! We love looking after our repeat customers, so it's top news to hear you enjoyed the VIP perks. Cheers

Rated 5 out of 5 stars

Excellent service

20 August 2026
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Reply from Jono & Johno

Good on ya Bernie! 🤝 Appreciate you leaving us a review. Tell your mates where to find the good stuff! Cheers

Rated 5 out of 5 stars

New set of chains and a Bar

I rang enquiring about chain and a new bar for my saw the last ones were at the end of their life. New chain's and bar were paid for and arrived promptly and the tree's felled and blocked. Really very pleased.

6 August 2026
Unprompted review
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Reply from Jono & Johno

Good on ya Douglas! Really appreciate you taking the time to leave us a review. Glad to hear the saw's cutting like new again.

Rated 5 out of 5 stars

Very satisfied with the service.

Very satisfied with the service.

21 August 2026
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Reply from Jono & Johno

Awesome feedback Peter, cheers! Knowing you're happy with the service makes it all worthwhile. Looking forward to helping you out again down the track

Rated 5 out of 5 stars

Easy transaction

Easy transaction, good price and fast delivery.

21 August 2026
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Reply from Jono & Johno

G'day Sylvia, appreciate the review! Whenever you're ready for your next order, we'll be right here to get it sorted quick smart. Catch you next time

Rated 5 out of 5 stars

It arrived in a timely manner

It arrived in a timely manner. It does the job I want it to. Well done boys👍

21 August 2026
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Reply from Jono & Johno

Good on ya Dave! Really appreciate you taking the time to drop us a review. Glad everything worked out spot-on!

Rated 5 out of 5 stars

Love these guys

Love these guys. Great pricing and service. I'll be back!!

1 September 2026
Unprompted review
Jono & Johno logo

Reply from Jono & Johno

Thanks for the top review Eric! ⭐⭐⭐⭐⭐ Always happy to help get your orders sorted fast and fair. Catch you next time!

Rated 5 out of 5 stars

Good quality parts at affordable…

Good quality parts at affordable prices. Excellent service always. Highly recommended 👌

20 August 2026
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Reply from Jono & Johno

G'day Hugh! Great to hear the order was spot-on. Spread the word to your mates if they ever need gear sorted! 👍

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Item as described.

20 July 2026
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Reply from Jono & Johno

Good on ya Alex! Really appreciate you taking the time to drop us a review. Glad everything went smoothly from warehouse to doorstep

Rated 5 out of 5 stars

Excellent

Excellent service, quick delivery, recommended seller,will buy again for sure

20 August 2026
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Reply from Jono & Johno

G'day Wade, appreciate the review mate! Whenever you need more gear, we'll be right here ready to get it out the door. Catch you next time

Rated 5 out of 5 stars

A1 always.

Every thing arrives on time. Good value.thanks.

20 August 2026
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Reply from Jono & Johno

G'day Adrian, legend! 📦⚡ Timely delivery and good value—that's how we like to do it! Thanks for the review mate!

Rated 5 out of 5 stars

Second order, second great experience

Second order, second great experience. This is what keeps customers coming back.
Prompt service, great prices, good communication.

1 September 2026
Unprompted review
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Reply from Jono & Johno

G'day Russ, thanks for the review! Fantastic to hear we backed it up with another great experience for you. Appreciate the ongoing support mate!

Rated 5 out of 5 stars

Great service and Products

Always delivers what was advertised, very happy with the service and quality of their products. I have ordered a number of times and had a great experience every time, very happy

8 September 2026
Unprompted review
Jono & Johno logo

Reply from Jono & Johno

Good on ya Brian, thanks for backing us again! Pass the word around to the rest of the crew if anyone else needs reliable gear and top service.

Rated 5 out of 5 stars

Item received well packaged and in a…

Item received well packaged and in a timely manner.

19 August 2026
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Reply from Jono & Johno

G'day Robert, appreciate the review mate! Whenever you need more parts, we'll be right here to get them sorted quick smart. Catch you next time!

Rated 5 out of 5 stars

Good products

Good products, great prices and fabulous service with prompt delivery. The same as last time.

20 August 2026
Jono & Johno logo

Reply from Jono & Johno

Good on ya Geoff! 🤝 Appreciate you supporting us again. Tell your mates where to find the good stuff! Cheers!

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