KW Alfa Crédito Habitação - Carcavelos Reviews 43

TrustScore 5 out of 5

4.8

Rua Doutor José Joaquim de Almeida, 1062-1062-A | Lado Eds. BP, 2775*184 Carcavelos, Lisboa, PT


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See what reviewers are saying

Rated 5 out of 5 stars

I came to Eduardo as a young buyer navigating the Portuguese mortgage process, with foreign freelance income, IRS Jovem, Garantia Jovem, multiple banks to compare. It's not the simplest profile,... See more

Company replied

Rated 5 out of 5 stars

Wow. I couldn't have been happier with the help we received from Eduardo Marcos. Coming to Portugal was terrifying enough but as Eduardo explains everything meticulously we never felt lost through the... See more

Rated 5 out of 5 stars

We had a fantastic experience with Eduardo Marcos from KW and we would have no hesitation in using him again and recommending him to others. We only arrived in Portugal in May 2021 and we arrived as f... See more

Rated 5 out of 5 stars

KW Alfa Crédito Habitação provided exceptional support during the sale of my Portuguese home, navigating complex bureaucracy with my bank, Caixa Geral de Depósitos (CGD). The bank demanded an in-... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Non-Bank Financial Service

Written by the company

A KW Alfa (Joint Achivement) é um Intermediário de Crédito Vinculado • Registo no Banco de Portugal Nº 0002095.

Crédito Habitação Portugal

Simulações, estudo e gestão do seu crédito habitação é gratuito.

Simulações, estudo e gestão do seu crédito habitação é gratuito.
Tratamos do seu crédito habitação. Não custa nada e tem o acompanhamento de um profissional. Tudo sem sair de casa!

Contact info

  • Rua Doutor José Joaquim de Almeida, 1062-1062-A | Lado Eds. BP, 2775*184, Carcavelos, Lisboa, Portugal

  • +351 215 886 741

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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Rated 5 out of 5 stars

I came to Eduardo as a young buyer…

I came to Eduardo as a young buyer navigating the Portuguese mortgage process, with foreign freelance income, IRS Jovem, Garantia Jovem, multiple banks to compare.

It's not the simplest profile, and I had a lot of questions. Eduardo was patient, precise, and genuinely thorough from day one. He pulled together proposals from four banks, explained the differences clearly (fixed vs mixed rates, spreads, TAEG, total cost over time), and made sure I understood what I was signing up for rather than just pushing me toward a quick close. As someone without family or friends in the system to lean on, having someone who treated the detail seriously made a real difference. The process was quick, in under a month and a half the property was purchased with moving parts on multiple sides, bank approvals, IRS documentation, financing conditions and Eduardo stayed on top of everything throughout.

Professional, communicative, and honest. Strongly recommend. Definitely recommend Eduardo Marcos from KW Alfa

21 May 2026
KW Alfa Crédito Habitação - Carcavelos logo

Reply from KW Alfa Crédito Habitação - Carcavelos

Thank you so much for your thoughtful review — it truly means a lot.

It was a pleasure supporting you through a more complex process, and I’m really glad we could navigate everything together with clarity and confidence. My goal is always to make sure clients fully understand their options and feel comfortable with every decision, especially when there are multiple banks, structures, and moving parts involved.

I’m particularly happy we were able to keep the process smooth and efficient despite the complexity — that’s always a team effort with the client.

Wishing you all the best in your new home, and thank you again for your trust and recommendation.

Rated 5 out of 5 stars

Exceptional Support and Professionalism from KW Alfa Crédito Habitação

KW Alfa Crédito Habitação provided exceptional support during the sale of my Portuguese home, navigating complex bureaucracy with my bank, Caixa Geral de Depósitos (CGD). The bank demanded an in-person visit with unclear paperwork requirements, but KW Alfa clarified everything and even attended the appointment alongside me to ensure a seamless loan closure.

This level of hands-on assistance went far beyond the initial mortgage process, tackling the behind-the-scenes details critical for success. Their team proved professional, competent, and a pleasure to work with throughout.

I highly recommend KW Alfa Crédito Habitação and would exclusively choose them for any future mortgage needs.

22 December 2025
KW Alfa Crédito Habitação - Carcavelos logo

Reply from KW Alfa Crédito Habitação - Carcavelos

Hello Erik,
Thank you so much for sharing your experience with KW Alfa Crédito Habitação! We’re thrilled to hear that our team was able to support you beyond the initial mortgage process and help navigate the complexities with CGD.

Our mission is to make every step as clear and stress-free as possible, so knowing we achieved that for you means a lot to us. Your recommendation is greatly appreciated, and we look forward to assisting you again whenever you need us.

Best regards,
KW Alfa Crédito Habitação Team

Rated 5 out of 5 stars

Wow Thank you Eduardo for your help!

Wow. I couldn't have been happier with the help we received from Eduardo Marcos. Coming to Portugal was terrifying enough but as Eduardo explains everything meticulously we never felt lost through the property purchase. Even when things didn't go to plan with our initial property purchase, Eduardo was always there with his advice and good humour via what's app which helped us to communicate much more easily rather than email. His English is perfect and he understands banter too which allowed us to be more friends than acquaintances throughout the process. There is no sales pitch from Eduardo, he does what is best for your situation and he is a genuine guy who really cares for his clients.

26 January 2022
Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Eduardo Marcos from KW and we would have no hesitation in using him again and recommending him to others. We only arrived in Portugal in May 2021 and we arrived as foreigners with a fantastic mortgage offer in place, ready to go out and confidently search for a property. Eduardo communicated brilliantly and kept us up to date, explaining the steps along the way and offering advice. The mortgage rate he achieved for us was amazing and we cant thank him enough! Highly recommend!!

25 January 2022
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