cetims.com-Bridesmaid Dresses Reviews 50

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Cetims has amazing quality and price. Please take advantage of their support as each dress is made to order. To get the best fit and color check in with support before purchasing. Great customer servi... See more

Rated 1 out of 5 stars

If I could turn back time, I wouldn’t have bought from this store because: 1. Their custom-made sizing is inaccurate. They should have asked for more measurements to ensure the dress would fit pro... See more

Rated 5 out of 5 stars

I did a custom size, I gave myself 2 inch extra room around the hips and bust as I was nervous. The dress was made to fit. The quality was great. If I order again, I would definitely do a custom size... See more

Rated 5 out of 5 stars

Great customer service. Shipped quicker than expected. Material and style above expectations. My bridesmaids received so many compliments on my wedding day. Prefect color, it matched the groomsmen tie... See more

Company details

  1. Dress Store

Written by the company

We are committed to unique, sexy design and customer service to help every woman find her dream dress, for bridesmaids, prom, and every event in between. Jasmine started at the bottom, and learning the online shopping trade, we’ve worked our way up to becoming a state-of-the-art company. On 2022, we set up our own company, we at Cetims have been in the industry actively building on and improving our service and quality, communicating with our workers and customers to provide excellent dresses and great service. As a part of becoming our own unique brand, we also have our own factory. At Cetims, we believe every girl should be able to find that perfect dress she’s been looking for. That’s why we offer over 80 colors on our site to choose from, along with many different styles. Our dress options are created from skillfully crafted, carefully curated materials like velvet, satin, jersey, and floral chiffon. We like to keep things interesting with modern looks and a fresh, non-traditional design standpoint, focusing on making dresses that will flatter your figure. Mermaid-style dresses are one of our specialties in particular! Not to forget, we also offer custom sizing to give you a perfect fit. One of the greatest obstacles we’ve faced was giving our customers dresses that were tailored to perfection, fitting them perfectly. Finding the perfect fit can be difficult- this can be due to miscommunications between our buyers and workers about measurements, or just not being able to tailor a dress in person. Many shops only need shoulder-to-floor length measurements, but this can be interpreted in many different ways. No dress measured so arbitrarily would fit well. So, after conversing with our workers and buyers, we developed a crystal-clear questionnaire to help us give you a more accurate fit on your dress. We take into account more than just shoulder-to-floor, taking pride in the unique measurements of every buyer for a perfect gown. We also know our merchandise well and understand how to give our customers experienced tips for buying. For instance, since factory dye lots can vary from lot to lot, we know to tell customers to buy their dresses at the same time, guaranteeing a more accurate color match. Because we know the ins and outs of the business, our customers trust us to make their dream dresses. We specialize in bridesmaid dresses and prom dresses, guaranteeing a chic, unforgettable look for your next special occasion. Any accessories you might need, we also have- from headpieces, to earrings, to makeup and nail extras, and ties. Offering you high-quality items for all price points and all body types is our specialty. Communication is key for us! We see things from our customer’s end and try to provide the full service possible. Providing quality and matchless individual looks is our mission here at Cetims, and we’re excited to work with you.


Contact info

3.9

Great

TrustScore 4 out of 5

50 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I did a custom size

I did a custom size, I gave myself 2 inch extra room around the hips and bust as I was nervous. The dress was made to fit. The quality was great. If I order again, I would definitely do a custom size again with my exact measurements. The customer service was exceptional and very responsive with my inquiries. Special thanks to Lemon.

13 June 2024
Rated 5 out of 5 stars

Beautiful Dress

I have more curves than the average person, so the dress fit in certain areas. I allowed enough material to have it hemmed up and taken in around the waist. It is a beautiful dress and the color was very nice...

3 April 2024
Rated 1 out of 5 stars

0 stars…do NOT buy from this company!!

0 stars…do NOT buy from this company!!! They are super shiesty….I received a water damaged dress, which I photographed and contacted them about at once; I didn’t even try the dress on. They tried to insinuate I could have damaged the dress trying it on (nevermind I didn’t, and it was still NWOT) and offered to give me $15 to dry clean it. I wanted a full refund, per their return policy on THEIR website. They acted like they agreed to a full refund, you know per their own policy since the dress was damaged, but they only refunded me the cost of the dress, completely disregarding the $80 it cost me to return ship the dress. Sooooo shiesty!!!!!

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Wrong size

The dress was too big so I contacted the seller to do a return because I wouldn’t have time to order a new one since it took a month to get to me. I was told they don’t do full refunds it’s only 90% the other 10 is a restocking fee. Plus a shipping cost.

10 March 2024
Rated 5 out of 5 stars

This is my 2nd purchase … and as before…

This is my 2nd purchase … and as before the dress was custom to my measurements and fit perfectly. The material and quality is outstanding and the price is amazing as well. They will communicate with you for any additional measurements needed and added spaghetti straps to one of my dresses when I asked. I highly recommend Cetims and will definitely buy from again !

4 March 2024
Rated 5 out of 5 stars

Great customer service

Great customer service. Shipped quicker than expected. Material and style above expectations. My bridesmaids received so many compliments on my wedding day. Prefect color, it matched the groomsmen ties. We was very pleased with the our experience with this company. Thank you for helping make our wedding day special.

4 February 2024
Rated 4 out of 5 stars

Very Easy Process

Overall, your website is very user friendly & your selection of dresses & colors are fantastic! The only trouble I had was when I wanted to go back to the previous page sometimes (& maybe this is b/c I was using my cell phone & not a desktop computer?) but it would kick me back to the first page, so I had to go through the whole process again. BUT, other than that, I would otherwise give you a 4.5 star rating.

27 April 2024
Unprompted review
Rated 3 out of 5 stars

Decent but not tailored…

Dresses were pretty but not tailored with all the measurements . We still had to get it tailored and see them down on the wedding morning.

19 December 2023
cetims.com-Bridesmaid Dresses logo

Reply from cetims.com-Bridesmaid Dresses

Sorry for any inconvenience caused during your shopping experience. Due to variations in measurement methods or differences in the space allowance during measurement, the final garment may not achieve a perfect fit. We will continue to improve and strive to provide you with better-fitting dresses in the future.

Rated 5 out of 5 stars

High Quality Workmanship, fabric, and service!

I have ordered 2 dresses from this company to my custom measurements. They both fit to perfection. I was truly impressed at the quality of these dresses, both the fabric and the workmanship.

They also emailed me shortly after I placed my order to make sure all the measurements and details I had provided were correct. They asked me when my need by date was and ensured I would receive the dresses in time for my events.

18 March 2024

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