CervicalCloud Reviews 169

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This group doesn’t even deserve a “1” rating. My first negative experience with them was the inordinate amount of time it took for delivery. I think it was 2 to 2/12 M O N T H S. By that time, I kne... See more

Rated 5 out of 5 stars

I'm overjoyed with my most recent CervicalCloud purchase! I bought the Back Stretcher & Massager, which comes with so many wonderful advantages in one! After one of my long days at work, it immediatel... See more

Rated 5 out of 5 stars

A pillow that is designed to be layed underneath the neck sounds pretty luxurious. The memory foam that this CervicalCloud pillow allows is worth purchasing. Think how much of an overall health and we... See more

Rated 5 out of 5 stars

I finally found something that relieves my discomfort. I suffer from intense discomfort in the back of the neck and the nape area, which only with medication help, I can calm down. I have tried diffe... See more

Company details

  1. Bedding Store
  2. Bedroom Furniture Store

Written by the company

Perfectly supports cervical spine and aligns your head, neck, shoulder, and back. Whether you are back, side, or stomach sleeper, neck pillow will perfectly fit for you.


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

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Rated 1 out of 5 stars

A Big “0”

This group doesn’t even deserve a “1” rating. My first negative experience with them was the inordinate amount of time it took for delivery. I think it was 2 to 2/12 M O N T H S. By that time, I knew the pillow was too thick for my needs. In fact, by that time, my physical therapist had recommended as flat a pillow as I could find. With that, I packaged it back up expecting a refund that -- surprise, surprise! - never came. This is a transaction that began in May 2022 and I am still awaiting the refund of my money.

Take my advice, you can find a more reputable e-retailer.

5 December 2023
Unprompted review
Rated 4 out of 5 stars

very good website

very good website . i like it very much because of well orignised . its easy and everyone can use it .

7 April 2023
Unprompted review
Rated 5 out of 5 stars

I wanted to take a moment to express my…

I wanted to take a moment to express my genuine gratitude for the exceptional service provided by your team. Recently, I had an issue with one of your products, and your customer service team went above and beyond to promptly and efficiently address the matter.

From my initial contact with your team, I was impressed by their high level of professionalism and expertise. They attentively listened to my concerns and worked diligently to identify and implement a solution that met my needs.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service and Support

I just wanted to take a moment to express my sincere appreciation for the excellent service I received from your team. I recently had an issue with one of your products, and your customer service team went above and beyond to resolve the issue quickly and efficiently.

From my first phone call, I was impressed with the level of professionalism and expertise demonstrated by your team. They listened patiently to my concerns and worked tirelessly to find a solution that met my needs.

Throughout the entire process, your team kept me informed and updated on the progress of my case, which gave me peace of mind and a sense of security. I felt valued as a customer, and I appreciate the time and effort your team put into resolving my issue.

Overall, I am thoroughly impressed with the level of service and support I received from your company. I will definitely continue to be a loyal customer and recommend your products and services to anyone who is looking for quality products and exceptional customer service.

Thank you again for all that you do, and I look forward to doing business with you in the future.

24 March 2023
Unprompted review
Rated 3 out of 5 stars

There are some concerns about the…

There are some concerns about the company's customer service and reliability, including issues with receiving products, faulty products, false advertising, and difficulties obtaining refunds. I recommend it to exercise caution when dealing with the company and considering alternative options.

1 January 2023
Unprompted review
Rated 5 out of 5 stars

I am very impressed with the service…

I am very impressed with the service provided by this website. their team is highly professional and always willing to help. In addition, the interface is user-friendly and the information is clear and concise. highly recommended

3 March 2023
Unprompted review
Rated 1 out of 5 stars

I feel like this company must have gone…

I feel like this company must have gone out of business. I ordered a pillow in January 2023 and they charged my card right away. About a week ago (over a month after the order) I realized that I never received a shipping notification, and also did not receive the item. Through Shop.com I sent a note to their support team which bounced. I sent a note tot their sales team which also bounced. Their website has also been down for over a week. I have filed a dispute with my credit card company.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

I love it

I love it, I have a neck problem and this has helped me a lot. Without a doubt, it is what you expect, great service and quality, very friendly staff.

28 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent pillows

Excellent pillows, very comfortable and durable. If you
experience any kind of neck pain, I would highly recommend these products.

28 January 2023
Unprompted review
Rated 4 out of 5 stars

i reall enjoying sleeping now since we…

i reall enjoying sleeping now since we bought one of this pillow,it lessen may neck pain and really gave me comfortability to sleep.we actually bought the second one for my wife and since then she snores no more😅👌thank you.. we'll recommend these to our friends and relatives 😊

4 January 2023
Unprompted review
Rated 5 out of 5 stars

CervicalCloud/CloudPillow

A pillow that is designed to be layed underneath the neck sounds pretty luxurious. The memory foam that this CervicalCloud pillow allows is worth purchasing. Think how much of an overall health and wellness coud come from just accessing this pillow? Would personally reccommend and not just for myself either.

29 January 2022
Unprompted review

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