Certify My Property Ltd Reviews 132

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve recently moved into an old building which needed a complete overhaul from top to bottom! A complete re-wire,a new gas boiler and rads along with smoke alarms installed. Zoey and the team wer... See more

Company replied

Rated 5 out of 5 stars

A brilliant experience using Certify my property. We booked for an emergency Gas safety and EICR test and the company ensured an incredibly quick turnaround and returned all reports to us promptly. Bo... See more

Rated 5 out of 5 stars

These guys are great, the team is fantastic and friendly, they are always available and I couldn't thank them enough for all the help. I have used their services a number of times and can confirm they... See more

Rated 5 out of 5 stars

Highly recommend this company !! There costumer service is outstanding and no job is to difficult. Zoey and Lydia are lovely and always willing to help. Very professional and will 100% be using the... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

About us Having your property certified is an important part of property ownership. You need to make sure your property is safe to live or work in, and that it is both energy efficient and suitable to coping with any situation. It’s fair to say, then, that you want a certification company you can trust. At Certify My Property, we’re extremely proud of the role we play in ensuring homes and places of business are up to standard. Between them, our engineers have many years of experience working in the industry. They know the law when it comes to gas, electrical and energy efficiency regulations, and will make sure your property meets the right standards. They are also polite, friendly and will do everything they can to keep you informed. It’s important to us that our customers know what we are doing, when we are doing it, and why. Often it’s the case that a little more knowledge will help you keep your property in good condition for longer. But the most important thing to know about us is our unswerving commitment to a great customer service. With a fast turnaround time, we’re convinced that we can’t be beaten in London on service. We’ll even give you a call an hour before we arrive; we don’t want to intrude upon your every day life or disrupt your business. From Gas Safety Certificates to fire alarm system testing, we offer a wide range of services to meet your needs. Click on our links to find out about what’s on offer, and to find the service you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service, 100% recommend. Super competitively priced, friendly staff and they have been able to do a few certificates without issues, with remedial sorted in good times

26 April 2021
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great, the team is fantastic and friendly, they are always available and I couldn't thank them enough for all the help. I have used their services a number of times and can confirm they are truly efficient and very competitive pricing. I would 100% recommend.

7 April 2021
Unprompted review
Rated 1 out of 5 stars

Engineer tried the door of our flat after testing a neighbour's property

My neighbour booked a certification in our block of flats. I was at home with my new baby and heard someone push my front door which was fortunately locked.

I opened the door and heard someone leave the building. I then looked outside the window and saw someone get into a branded 'Certify My Property' car.

I contacted the company to tell them what had happened. Someone on the phone said a manager would follow up, but I never heard back. I then wrote a follow up email but again got no response.

It was a little disturbing to be honest. I was hoping there could be an explanation or an apology. I can't see how it was a mistake as the engineer seemed to be leaving having already tested the property.

Keep safe!

Just to respond to the company review… my door was tested on the way down the stairs from certifying my neighbour’s upstairs property. Not on the way back up. There was no misunderstanding about whose flat it was. The engineer wanted to see if my flat was secure or not! I’m pleased the door was locked.

12 March 2021
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Laura,

I understand you are not a customer of ours, our engineer carried out works at a property next to yours and had gone to his vehicle to drop off his equipment to the vehicle then collect the remaining, when he came back to your block he thought the door to the original property was yours and realised it was the wrong door. Please feel free to check with your neighbour to be sure there was no ill will.

Please feel free to contact us for more information.

Thanks

Team Certify My Property.

Rated 5 out of 5 stars

A brilliant and efficient experience

A brilliant experience using Certify my property. We booked for an emergency Gas safety and EICR test and the company ensured an incredibly quick turnaround and returned all reports to us promptly. Booking was easy and straightforward and it was great having the point of contact through Zoey to speak to. Will certainly be using them again for future works. Thank you!

3 September 2020
Unprompted review
Rated 5 out of 5 stars

Great Company

Great company, used many times for my property management company. Always goes the extra mile for me and fantastic customer reps. Would absolutely recommend.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. Turned up on time and was pleasant and professional. Would definitely use again in a heartbeat.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received an extremely professional, efficient service when receiving my electrical safety certificate.
I would highly recommend to anyone!

22 August 2020
Unprompted review

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