Tru Skylights  Reviews 

Fantastic service from this company! Called me straight back to quote direct after my enquiry on their website. Lucy quoted me a great price, and the guys turned up on time 2 days later to replace a broken pain at my Fathers house in a Velux window. They then fitted a new blind. Clean and tidy, on time, polite and friendly. Highly recommended!

Fabulous service from this company. My elderly mums old velux window had fallen out, so we needed a new one installing as a matter of urgency. Got a couple of local quotes, prices were ridiculously high and they couldn’t install for weeks. I called this company, within days the window was fitted and at a much cheaper cost. Was skeptical as they were a lot cheaper. Had no reason to be ..great service !

Excellent value. Replaced the glass in my Velux window GGL4 (which is more than 30 years old, frame is in great shape and the official Velux response was to replace the whole window)

Great company to deal with did what the said when they said it.
Two great Installers who completed the job in couple of hour.
And what a difference the extra lights gives us.

We subcontracted some work out to certified and very impressed overall.

I got in touch to request for a cat flap installation but nothing happened in 2 weeks. I was suppose get a call back that I never received even though I’ve chased 3 times. I never got an email/ call to confirm the initial request or invoice. So the whole process got me very confused and frustrated, I felt there wasn’t a proper system in place for me to believe my request was taken serious.
At the end I called a local competitor and within an hour I received and email with all the details of the installation and an invoice. A contractor has already come to my place to take measurements of the glass door and it should be ready within a week.

I have just had 2 velux windows installed.
From start to finish the experience was excellent.
Lucy was brilliant,quick replies ,very professional.
The boys that installed were very good indeed,again professional .
I would highly recommend using this company Many thanks,Rhodri.

A very good experience from start to finish. Received a very reasonable quotation quickly. Once booked in the very friendly and pleasant engineer was here at the estimated time, having been given a useful update en route. The job was done efficiently with care and no mess and was also given some useful advice about maintenance.

Excellent customer service & installers were fast and efficient.

Very pleased with our new velux window from the first phone call to Lucy that organised everything for me and the two lads that fitted it and left everywhere nice and clean.
Thankyou

All arrangements done by Lucy and engineers arrived ahead of time and were very professional and considerate. Everything left clean and tidy and fingers crossed solved a long term roof leak.
Would definitely recommend and first call if we need any further Velux work done.

I can highly recommend Certified Installers.
Had 1 broken Velux (inner pane) plus 1 other, leaking Velux.
New double glazed unit installed and a full service including seal on the leaking window.
Thought it was too good to be true that it’d be sorted so quickly and efficiently, but it was. (It’s rained very hard since, with no leaks)!
Incredibly good service at a very reasonable price.

Thank you so much.

One of my velox windows had shattered I phoned this company up on the Monday and they sent somebody to fix it on the Thursday. Excellent service. Lovely professional polite men who fitted the window would 100% recommend this company

Exellent from start to finish, great comms from Lucy and a professional install.
Highly recommended.

I found this company after no responses from installers in my area from the official velux website referral. I have solar panels and wanted just one window in a purposefully left gap and perhaps that deterred some businesses - they could have just been busy but I simply got no reply elsewhere

Great comms from Lucy at their HQ and friendly installers who did a good job on time and worked round my panels V pleased with the outcome

Thank you all

Gwil

If the SAS had Velux windows team who fitted them after storming an embassy certified installers would be that team.They’re Tier one operators, top of the game.
From Lucy back at base planning a methodical operation and recceing the job to the forward operators skilled craftsmen’s knowing the dark arts of velux window fitting.
Don’t opt for a poor dads army alternative make sure you get these guys who operate at the highest level.

Really quick to get back to me from my initial enquiry to replace the glass for one of my Velux windows. Efficient booking in process and kept me up to date with when the installer would arrive. On the day the fitter was in and out in 45 minutes. Would definitely recommend and use again without hesitation.

I needed a replacement glass for a Velux window. A quick response to my initial enquiry. Very happy with the price quoted and the job was completed in a few days.

Excellent fitter, neat and tidy, cleaned up and removed the broken glass.

All round great service.

I contacted them late on Saturday afternoon and had an almost instant reply, and they offered to come out today. The service was second to none and I wouldn’t hesitate to recommend them. Thank you for great service.

Thank you for the quick service that has been provided.
The installer was very friendly/professional and showed great respect to my property ensuring that the area was as clean as he found it.