Century Travel Reviews 

317
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report an excellent experience, highlighting the professional and outstanding service received from start to finish. Reviewers frequently commend the staff for being exceptionally helpful, knowledgeable, and going the extra mile to ensure a smooth experience. Many people appreciate the seamless booking process and the meticulous organization of their holidays, including flights, transfers, and accommodations. However, some people mentioned experiencing uncomfortable flights with limited seat choice or facing unexpected flight delays and changes. A few other people also felt that some accommodations were basic, had noise issues, or were replacements for advertised options with expensive additional costs like breakfast.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the excellent travel... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Holidays

Users describe positive interactions with holidays, with many expressing their intent to book future trips... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently describing it as excellent, easy,... See more

Location

People report ambiguous experiences with location, with some finding hotels well-situated for sightseeing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Starting with Christina our “advisor” her services and approach are far beyond excellent. She was there everytime i wanted to ask or clarify something i needed. Its the second time she deals with... See more

Rated 5 out of 5 stars

I found Century Travel to be excellent. They provided me with a professional service from start to finish. Emails are responded to promptly and they went above and beyond to tailor my holiday exactly... See more

Rated 5 out of 5 stars

Intrepid tour of Saudi Arabia was great, perfect, interesting and with a great group of ladies. The return journey LHR-MAD-SJU was comfortable for tourist class and I could choose seats. ON THE OTHER... See more

Rated 5 out of 5 stars

Thank you Zoe and the team for organising our superb holiday in Shri Lanka. Everything went perfectly and the two Shangri La hotels we stayed in were superb. A special thanks for arranging wheelchair... See more


Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Tour Operator

Written by the company

The Only Cruise Specialists in Cyprus & The Ultimate Concierge Travel Specialist for clients Worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

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No recent history of asking for reviews

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4.7

All reviews

(317)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

PERFECT TEAM

From initial point of contact, starting the booking to the end of the holiday, everything was perfect.
Flights, transfers and the Hotel could not have been better.
Before departing, Century Travel always answered our questions quickly and efficiently.
All staff at Century, especially Zoe, was very helpful during our booking process, always fast to reply and helpful.
Jill, in admin emailed all our required travel documents, such as boarding passes, park tickets and a voucher for the hotel and the transfers with full instruction. Throughout the holiday, I felt they were always there for us.
These girls are great at their job. 

Everything they organised blended the whole experience perfectly.

We had Private transfers booked to/from the airport to/from our hotel in Paris. 
The pick up in both instances were spot on with the drivers waiting for us. The drivers arrived on time, we had an SMS from them in advance with their names, and they were very polite. The vehicles were first class and both drivers were excellent in all aspects dress and courtesy.
The hotel chosen perfectly met our requirements regarding accommodation and location.
It gives us peace of mind to book our holidays through Century Travel, their knowledge & expertise are second to none.
We are very impressed and thankful. We will definitely book again with Century Travel.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Perfect From Start To Finish

From initial point of contact, booking & for the travel period, Sophie’s help was perfect. Everything they organised blended the whole experience perfectly.
We couldn’t have asked for a more streamlined process and holiday.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Again

Again, the whole process of booking on some complicated sites was happily undertaken by every staff member we dealt with. These girls are great at their jobs, and ... even printed boarding passes for us to collect. Fully and totlaly recommended.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Celestyal Journey

The whole experience with Celestyal Journey cruise ship was amazing.
The staff were very helpful and the entertainment was first class.
The chefs did a fantastic job and always something to suit everyone.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Century Travel very helpful

Century Travel took their time to fill all our needs for a cruise. Questions were answered quickly and all necessary information needed was provided when asked for. An excellent service. Thank you

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and knowledge - highly recommended

We chose Century travel as they are cruise specialists and as we had never been on a cruise and were a bit apprehensive and had many questions - the staff were very knowlegible and Vicky in particular took time to patiently answer our questions and concerns and help us chose the best cruise for us and picked the best rooms for us - following her advice we picked the Celestyal Journey 3 continents cruise and have just returned from it and we were so impressed with the ship, the crew, the food , entertainment and given there had to be a change of itinerary due to the Israel /Gaza war it was all handled smoothly. We look forward on going on cruises again in the future and will be using Century Travel again.

25 October 2023
Unprompted review
Rated 4 out of 5 stars

From Initial ideas to successful holiday Itinerary.

After having discussed our requirements and drawn up a specification of exactly what we wanted from the holiday, the resulting itinerary was spot on. As predicted the partner company in Egypt were excellent at providing the required assistance at every point and the staff involved (from meet & greeters to drivers) were courteous, professional and extremely helpful. The Egyptologists were extremely knowledgeable and explained everything in a manner that kept you interested from beginning of tours right to the end.

12 October 2023
Unprompted review
Rated 4 out of 5 stars

Century Travel staff

Century Travel staff, as always, were very professional when we booked our latest cruise and kept us up to date on last minute destination changes. I certain thnk we get a value for money deal from Century Travel and am sure l will be using them in the future.

13 October 2023
Unprompted review
Rated 4 out of 5 stars

Great organization

Great organization. Only issue was with tickets getting into arena. You needed WiFi and you cannot get WiFi until in arena so people couldn't access their tickets. We had to rely on locals with internet to allow us to use theirs!

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Booked a Cruise with Century Travel. Thanks to Joanne Prime who responded to every e-mail question/query promptly.
Thank you for making the whole booking effortless.

I would certainly use Century Travel again

29 September 2023
Unprompted review

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