Central Mailing Services Reviews 

281
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have recently switched over to Central Mailing Services from another providers, who we were facing issues with, and can already notice a massive difference. The team have great communication,... See more

Rated 5 out of 5 stars

Super professional company who are easy to deal with, efficient and cost effective. We used to do our annual mailshot in house, which took a large team of volunteers many hours. CMS not only take tha... See more

Rated 5 out of 5 stars

This review relates to a print and postage service for 45,000 direct mail items. CMS provided a good service and fast turnaround at a cheaper price than other suppliers. Recycled paper and FSC envel... See more

Company replied

Rated 5 out of 5 stars

Central Mailing provided quite a complex print job for us involving multiple different size, format and media of print for a music festival. They delivered it quickly and within budget. Really pleased... See more

Company details

  1. Business Services

Information provided by various external sources

Central Mailing Services was established in 1992 to provide all-round solutions for direct mail campaigns. We offer our clients high-quality data processing, envelope/polythene enclosing, mail fulfilment and postage services. Our sustained growth has allowed us to continually invest in our plant, so we have all of the latest technology available. This has seen our business develop and evolve to incorporate in-house design services, print and packaging, which enables us to deliver full campaign management. All aspects of your campaign can be personalised to make it completely unique to you. From brochures to catalogues, letters to postcards, newsletters to financial statements, sample products to bulk distribution, we are focused on producing the best solutions for your direct mail. We always ensure that we work to ISO 9001, 14001 and 27001 standards, so you know your campaign will be high quality, environmentally friendly and secure. Our dedicated Client Services Division will work with you to gain a closer understanding of your needs, showing a real commitment to seeing them realised.


Contact info

5.0

Excellent

TrustScore 5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(281)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Communicated well throughout the job and finished earlier than anticipated. Will definately be using again.

5 September 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you for your kind words Carol, speed, accuracy and good communication are all vital for our Client Services Division

Rated 5 out of 5 stars

First rate service

First rate service, from start to finish, at very reasonable rates. Would highly recommend.

4 September 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you for your review

Rated 5 out of 5 stars

CMS's pricing is one of the most…

CMS's pricing is one of the most competitive out there. Their service is impeccable, no matter the size of the job, and their knowledge of overseas is a definite bonus. Wouldn't hesitate to use again.

3 September 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you Laura - we pride ourselves on delivering the best service, at competitive prices. Our technology enables us to be very cost effective

Rated 5 out of 5 stars

CMS are excellent at what they do

CMS are excellent at what they do. We use them for critical distribution of 60000 catalogues per year. Richard and the team support us, offer solutions to problems and take away the need for me to be involved - they are a totally trustworthy supplier that you know will not let you down. In business, you are always looking for the best deal, and with CMS, I believe I have found it.

Dave English
UK Managing Director

3 July 2018
Unprompted review
Rated 5 out of 5 stars

Central MailIng have been AMAZING!

Central MailIng have been AMAZING!

From start till finish, the great Caroline was in contact day in day out providing all necessary updates. Once the mailing was complete, the service continues furthermore ensuring I'm happy with the mailing.

I HIGHLY recommend Central Mailing Services to anyone wishing to complete their mailing quickly and efficiently.

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Service - Cannot Fault!

I stumbled across this company whilst searching for mailing houses online. I saw that they had great reviews so thought I would give them a try. I couldn't be happier with the service they provided - our stock was mailed out very quickly and was sent regular updates about where they were in the process. Caroline Hall was an absolute pleasure to work with and gave very quick responses! Would definitely recommend Central Mailing Services to anybody!

6 June 2018
Unprompted review
Rated 5 out of 5 stars

Very impressed

I was impressed with the service I received from Central Mailing Services from my first contact with them. They are highly efficient, experienced and professional, and I would have no hesitation whatsoever in recommending them for direct mail marketing. I look forward to being their customer again in future.

4 June 2018
Unprompted review
Rated 5 out of 5 stars

Great company

Great company - helpful from the start and did everything they could to fit in my last minute mailing.

31 May 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look