Centrale Brico Reviews 3,322

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I ordered an item cost €745.70 in September 2024. It cancelled the order but still secretly deducted the amount from my account! I just found this January 2025 and requested to refund but have not rec... See more

Company replied

Rated 5 out of 5 stars

We purchased a tractor mower and had problems with it when in was delivered, to which Centrale Brico responded quickly. Sadly we then encountered further problems which Centrale Brico contacted the m... See more

Rated 5 out of 5 stars

hello, An excellent company to do business with, prompt service reasonably priced and good communication.Product wrapped extremely well and arrived when promised, will definitely use again.... See more

Company details

  1. Garden Center

Information provided by various external sources

Centrale-brico.com est un site de e-commerce spécialisé dans la vente de produits de bricolage et de jardinage. Créé en 2005, le site propose aux internautes des produits de qualité avec plus de 100 marques partenaires prestigieuses.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Replied to 61% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I ordered an item cost €745.70 in…

I ordered an item cost €745.70 in September 2024. It cancelled the order but still secretly deducted the amount from my account! I just found this January 2025 and requested to refund but have not received any reply from them. They are scam? Or they are going to bankrupt?

30 January 2025
Unprompted review
Centrale Brico logo

Reply from Centrale Brico

Bonjour,

Merci pour votre message. Nous souhaitons vous confirmer que le remboursement a bien été effectué sur votre mode de paiement initial. Il se peut que l’opération prenne quelques jours pour apparaître sur votre relevé bancaire, en fonction des délais de traitement de votre établissement.

Nous mettons un point d’honneur à assurer la transparence et la fiabilité de nos services, et restons à votre disposition pour toute question ou demande d’informations complémentaires.

Cordialement,
L’équipe Centrale-brico

Rated 5 out of 5 stars

Tractor Mower

We purchased a tractor mower and had problems with it when in was delivered, to which Centrale Brico responded quickly. Sadly we then encountered further problems which Centrale Brico contacted the manufacturer and eventually the problem was resolved. Cannot thank Centrale Brico enough for their prompt and efficient service.

13 May 2022

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