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Culligan Consumer Products Ireland Ltd Reviews 

2,417
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,947 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often highlighting the staff's politeness, helpfulness, and knowledge. Many people appreciate the excellent customer service, noting that the company keeps track of annual services and reminds them when they are due, making arrangements convenient. Reviewers frequently mention that technicians arrive on time, communicate effectively, and leave the work area tidy. However, some customers also noted issues with product quality, experiencing breakdowns shortly after installation and difficulties reaching customer support for resolutions. A few other people also felt that the service was not always professional, citing instances where technicians did not have necessary supplies or left a mess. There were also occasional complaints about missed appointments and slow response times from customer service.

What people talk about most

Service

People report positive experiences with service, often highlighting the ease of booking and the... See more

Staff

Users describe positive interactions with staff, frequently highlighting their efficiency, professionalism,... See more

Product

Clients share ambiguous opinions on product quality and performance. Many customers are delighted with their... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting positive interactions,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the tidy work, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more

Company replied


Company details

  1. #2 of 2 best companies in Water Purification Company
  2. #1 of 1 best companies in Drinking Water Fountain
  3. #1 of 1 best companies in Water Cooler Supplier
  4. #1 of 2 best companies in Water Filter Supplier
  5. #1 of 1 best companies in Water Softening Equipment Supplier
  6. #1 of 1 best companies in Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,417)

1,910 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marcos the technician was excellent

Marcos the technician was excellent, very helpful and informative.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good experience

Good experience
Contacted early in the morning to receive time of installation. On time, it was installed quickly by a nice man.
Thanks

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

CULLIGAN WATER FILTERS

Culligan service a water filter I had installed very many years ago. Since the installation the company has changed hands a few times but Culligan are still providing the same excellent customer service I've had from day one. They keep track of the yearly service and remind me when it's due , organising with me when the engineer can call. The service is always done at the designated slot and the guys are excellent at giving advice and answering any questions I have. If you require a water filter in your home DEFINITELY consider a call to Culligan Water before you make any decisions.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent service staff very friendly…

Excellent service staff very friendly and helpful

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The best solution for hard water…

The best solution for hard water nightmare. The service is so reliable and professional.

22 June 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

V good service

V good service

17 June 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The engineer came in and changed the…

The engineer came in and changed the filter very quickly, with no fuss.

9 June 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Product works extremely well

Product works extremely well, efficient service peace of mind with clean water

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Very good serviceman came

Very good serviceman, was on top of his job.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Staff were punctual and very helpful…

Staff were punctual and very helpful with any questions I had.

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Service Tips, Call Service error

After the servicing it’s constantly beeping with “Service Tips, Call Service error”. Didn’t get any response from past 2 days on my email.

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Service review

Technician rang before arrival and was on time. He was friendly completed the service professionally with minimum fuss. He gave me feed back on the service. the timer was off probably due to power cuts which we had over the last year.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Alan was very professional

Alan was very professional, very friendly and knowledgeable. He answered all the queries I had and explained everything he did.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Prompt service

Prompt service, pleasant rep. V happy 😄

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great service

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Always an obliging and friendly…

Always an obliging and friendly service. Treat us like friends not just customers. Will go above and beyond everytime.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Your technician was very friendly and…

Your technician was very friendly and his work ethic was excellent.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

engineer Martin was very efficient & most helpfull.

Engineer Martin was very efficient ,&
most helpfull.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 2 out of 5 stars

The booking was not confirmed I was…

The booking was not confirmed I was told it would be Monday 22. That was about 2 weeks prior to the date. Being a Monday the booking should have been confirmed before the end of the previous week with an estimated time given ie morning or afternoon as it was I wasted a whole morning and got 10 minutes notice the service man was arriving.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 4 out of 5 stars

Customer service is fantastic

Customer service is fantastic, whenever I contact staff are lovely and friendly,was happy enough with the water system been serviced, only thing was the technician was very odd, didn't really want to have a conversation or small talk just a question and expected a yes or no answer suppose everyone is different,some people are just quiet.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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