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Culligan Consumer Products Ireland Ltd Reviews 2,170

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,788 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and helpful staff, highlighting their knowledge and efficiency during service visits. The service provided is often described as excellent, with people noting the ease of arranging appointments and the timely arrival of technicians. Consumers are also very happy with the products, particularly the water softeners and filtration systems, which are seen as effective and life-changing. However, some customers also noted issues with customer service, including unannounced delays or cancellations of appointments and difficulties in resolving product-related problems. There were also occasional concerns about product quality, with some experiencing low water pressure or faulty units, and a few people mentioned unprofessional behavior from technicians.

What people talk about most

Service

Users describe positive interactions with service, highlighting that it is easy to arrange and often includes... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising technicians and engineers for being... See more

Product

Customers had ambiguous experiences with products, with many expressing satisfaction with water softeners and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the staff as professional,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with water... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

technician was courtesy and helpful. Lady in office wo I booked service did not update my information on system technician still had my late husbands details on system thus his phone call was not ans... See more

Company replied

Rated 5 out of 5 stars

The technician was very friendly and polite. He rang and provided the time he would be at the house. He shared his knowledge and left me feeling reassured, answering my questions related to our un... See more

Company replied

Rated 5 out of 5 stars

Martin was helping us to relocate softener and change cartridges for drinking water. He was so professional and nice person that extremely happy that he help us to solve our problem with the softener... See more

Company replied


Company details

  1. #2 of 2 best companies in Water Purification Company
  2. #1 of 1 best companies in Drinking Water Fountain
  3. #1 of 1 best companies in Water Cooler Supplier
  4. #1 of 2 best companies in Water Filter Supplier
  5. #1 of 1 best companies in Water Softening Equipment Supplier
  6. #1 of 1 best companies in Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

I had a service on my water system the…

I had a service on my water system the engineer was very obliging and efficent would highly recommend the company

27 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Agent was very helpful

Agent was very helpful

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Efficient service

The service man was efficient, knowledgeable and very nice to deal with.

27 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

He came when you said he would

He came when you said he would, and he phoned ahead, was friendly and got the job done quickly.

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good communication

Good communication, engineer arrived on time, seamless online payment facility

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Engineer was quick and careful

Engineer was quick and careful. I thought he would have taken used canisters with him.

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good service

good service

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

All good

All good during service

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 3 out of 5 stars

A sales rep from your company rang me…

A sales rep from your company rang me on tue and asked us if we wanted our water softener system serviced on wed the next day I say that would be ok and she asked if we wanted morning or evening I said morning as we had appt in evening. Engineer never came yesterday morning I had to ring service number twice at 1pm and 2pm to find out when the person would be coming out I was told that we were down as first on the list and she would get the Engineer to ring me. I got no phone call and than the Engineer just came out at 2 30 wirh no phone call. We had to cancel our appr we made as we didn't know what time they were coming out at. Found the whole experience not very professional and as they rang me to book service next day they didn't deliver

27 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Technician was fantastic and extremely…

Technician was fantastic and extremely knowledgable

27 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great customer from engineer and office…

Great customer from engineer and office staff

27 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Best water filter for homes

Rang in to there sales team came out quiet quick service filtered the water set up new fantastic service and great value and the quality of the water amazing - definitely recommended

20 February 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. From the initial callback to the installation they were such an easy company to deal with. Vladimir was the most organised and tidy person I’ve had doing work in my house. Highly recommend Culligans. And so far very happy with the softener that was installed - which was the minimax.

21 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Alan arrived on time changed the…

Alan arrived on time changed the filters and explained clearly what I had to do, very efficient!

26 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Very simple booking process

Very simple booking process. Engineer was pleasant and efficient. Very pleased.

26 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

great

Very good and quality

26 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Brilliant Service Very Helpful

Brilliant Service Very Helpful

21 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Very efficient neat & tidy

Very efficient neat & tidy. On time.

26 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

STAFF VERY NICE

26 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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