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Culligan Consumer Products Ireland Ltd Reviews 

2,463
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, often highlighting the positive attitude and helpfulness of the staff. Many people appreciate the clear communication, with technicians ringing before arrival and explaining everything thoroughly. Reviewers frequently mention the excellent customer service, noting the ease of arranging appointments and the company's commitment to addressing issues promptly. However, some customers also noted dissatisfaction with certain aspects of the service, such as technicians not having shoe covers or leaving used filters in the sink. A few other people also felt that customer support was difficult to reach, with long wait times and unreturned calls, leading to frustration with product breakdowns and delayed resolutions.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the efficiency, professionalism, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their friendliness, efficiency, and... See more

Product

Customers had ambiguous experiences with product, with many expressing delight with their new water filter... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the fast, efficient, and clean... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more

Company replied

Rated 4 out of 5 stars

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more

Company replied


Company details

  1. #2 of 2 best companies in Water Purification Company
  2. #1 of 1 best companies in Drinking Water Fountain
  3. #1 of 1 best companies in Water Cooler Supplier
  4. #1 of 2 best companies in Water Filter Supplier
  5. #1 of 1 best companies in Water Softening Equipment Supplier
  6. #1 of 1 best companies in Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,463)

1,956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would highly recommend this company.

I would highly recommend this company.

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Although it took 6 days for myeelucery…

Although it took 6 days for my delivery to arrive, all was delivered correctly. Thank you. Staff are helpful.

16 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

No point getting the service done

No point getting the service done. They do feck all expect make sure it is working and check the settings for 140 euro. Jokers

19 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

The person who serviced my water unit…

The person who serviced my water unit was brilliant top class

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Annual service

My service was not done on the Friday as arranged. I waited in all day but despite the technicians vest efforts to get to me he was unanble to because he was overbooked.
I then had to spend an hour on the phone to the office on the monday to rebook and had to wait another week for the annual service .
I also had to spend another hslf hour on another call to confirm the seco d booking i had made!
Culligsn admin need to join up their dots
.

12 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Allan was excellent as always .

Allan was excellent as always .

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Our service man forgot to set the proper time on the unit for us.

Everything went well, only just our service man forgot to set the proper time on the unit for us.

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

The ads delivery take 48 Hours

The ads delivery take 48 Hours, bought it June 3 but Received the product June 19 exactly 16 Days with €20 delivery charge,
delivery bit too long.

3 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Excellent service

Very mannerly young man who called to service. Excellent customer service.

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

I was very happy with your servicing of…

I was very happy with your servicing of my water feature today, Tadhg was on time and very efficient and pleasant. I am very happy with this company .

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Not up to usual standards.

Not up to usual standards.

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Excellent service

Excellent service

16 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Did what they said when they said

On time, efficient and professional. Would reccommend

17 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We appreciate you sharing your experience. We are glad our efforts met your expectations.

Rated 5 out of 5 stars

Service was carried out on time

Service was carried out on time. Engineer was very knowledgeable, professional and very tidy.

17 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

We're so glad the service was timely and our engineer provided a knowledgeable, professional, and tidy experience. Thank you for your kind words!

Rated 5 out of 5 stars

Quick & efficient service

Quick & efficient service. Pleasant to deal with

17 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

We appreciate your positive feedback. We're glad to hear our service was efficient and pleasant.

Rated 5 out of 5 stars

Good service again thank you.

Good service again thank you.

11 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

We appreciate your positive feedback. We are pleased to know our service met your expectations.

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