Celeste D'or Curve Reviews 

4,236
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I saw the ads for the Invisible Strapless Push Up Bra and I thought a lot about buying it from an online shop or not because if they don't fit, you usually have trouble with returns and refunds. The b... See more

Rated 5 out of 5 stars

I was really apprehensive about ordering these as I’ve had many bad online purchase experiences from other companies in the past. However, this was a fantastic purchase and I am absolutely delighted w... See more

Rated 5 out of 5 stars

Purchased 2 of the support no underwire bras but purchased the wrong size. After communicating with Olivia about my size, she suggested to reorder the 2XL and try them. To keep the smaller ones, I fir... See more

Rated 5 out of 5 stars

I had initially ordered a large, based on the recommendation of my size and it was far too big. I did the exchange for the Medium and it was perfect. For reference, I am 5'6 about a 145lbs, short wais... See more

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4.0

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

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4.0

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(4,236)

4,107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love the feel of these bras

I love the feel of these bras , I love the wide straps and sides . I love the colours I chose . And love that the extenders were included as well.

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the soft feel, wide straps and sides, as well as the colours you chose. It’s also great to know the extenders were a helpful addition.

We really appreciate you taking the time to share your experience and hope you continue to love your bras!

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. The bra I ordered was too large and the exchange process was great!

29 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing your experience! We’re really pleased our team could make the exchange process straightforward after the original bra was too large.

We appreciate you giving us the opportunity to get the fit right for you and hope you love your replacement!

Rated 5 out of 5 stars

Great bra, even better customer service!

Great bra, so comfortable- particularly the wide straps and back. However customer service is the real plus. My first choice was too large - messaged Olivia who arranged a replacement - no questions asked, no need to return the original. I will order more and so will the friend I have the original too!

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your lovely review.

We’re really pleased to hear how comfortable you’re finding the bra, especially the wider straps and back, and even happier that
Olivia was able to help when the first size wasn’t quite right.

It’s wonderful that the original has also gone to a friend who can enjoy it, and we really appreciate you planning to order from us again.

Rated 5 out of 5 stars

These bras are amazing

These bras are amazing! So comfortable!
The customer service I have received from Emily has been perfect - she couldn’t have been more helpful.
I have recommended Celeste D’or to all my friends.
Thank you

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your kind words.

We’re delighted to hear how comfortable you’re finding the bras, and we’ll make sure Emily sees your lovely feedback about the support she provided.

Thank you as well for recommending us to your friends — that really means a lot.

Rated 1 out of 5 stars

Worst bra ever

Worst bra ever. Took ages to arrive. I do not understand why designers think that women who are more ample want a thick strapped, ugly bra with with 4 hooks that is difficult to do up. Unfortunately, I can't return now.

The reply below suggests they helped me to resolve the issue and were in contact with me. They never helped me with anything, including a replacement. As stated, because I left the return for too long, they were going to refund me anyway. I certainly didn't want another wide strapped, ugly bra. Don't be caught, girls.

30 September 2026
Unprompted review
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Reply from Celeste D'or Curve

We’re surprised to read this review, particularly as our team has already assisted you with the fit issue and arranged a replacement to try to resolve the problem you experienced.

We completely respect that a particular bra style may not suit everyone. Wider straps, additional hooks and a broader band are intentional features in some of our fuller-support styles, as they are designed to provide greater stability, coverage and support.

That said, describing the product as the “worst bra ever” without mentioning that our team did assist you and provided a replacement does not give the full picture of the experience.

We’re always happy to receive genuine feedback about design preferences, including requests for slimmer straps or fewer hooks, and we will continue passing this kind of feedback to our product team.

Rated 5 out of 5 stars

I was sceptical about this product

I was sceptical about this product, I hate wearing underwire bras, they’re so irritating and I listened to all online hype about these bras, and thought why not buy one and see for myself. OMG the best bra I have ever purchased and definitely recommend them to anyone.

16 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for giving us a try.

We absolutely love hearing when someone who was sceptical ends up finding a bra they genuinely enjoy wearing, especially after struggling with uncomfortable underwires.

Thank you for the recommendation — we’re so pleased the bra has worked so well for you.

Rated 1 out of 5 stars

Poor Customer Service

Order received but product didn't fit. Completed the online form to request an exchange. Received an email back after a few days suggesting a replacement. Replied straight away to accept their recommendations. After two weeks and four chasing emails to customer service, i have still not had any reply or confirmation that a replacement has been sent but am still receiving emails asking me how i like my new bra!

I'm now at the point where i am going to request a chargeback from the credit card company as they just do not respond.

edit - following the reply from the company to Trustpilot i immediately supplied the requested information. another week later and I have still not had a reply from them. They can respond to Trustpilot reviews the same day but then continue to ignore paying customers - shocking service!

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’re concerned to read this, as our customer service team does respond to exchange and replacement requests, and we would want to review exactly what happened in your case before making assumptions.

At the moment, we’re unable to identify the relevant order or support conversation from the initials “K L M” alone. Trustpilot reviews do not always provide enough information for us to match a review to a specific customer account or ticket.

From what you’ve described, you completed the exchange form, received a recommendation from our team and replied to accept it. If you then sent further messages and did not receive a response, we absolutely want to locate that conversation and check what happened with the replacement.

Please respond to our Trustpilot information request with your full name, order number, or the email address used for your purchase so we can identify the correct ticket and review the full communication history.

We do not want to speculate publicly without being able to see the actual conversation, but once we can match the review to the order, we can properly investigate what happened and whether the replacement was arranged.

Rated 5 out of 5 stars

I couldn't ask for better service so…

I couldn't ask for better service so happy with my purchase. I chose the wrong size and they exchanged no problem. Olivia was great organizing everything highly recommend. In the process of buying 2 more.
Thanks again so happy.

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your lovely feedback.

We’re really pleased Olivia was able to help get the sizing sorted and make the exchange process straightforward for you.

Hearing that you’re already in the process of buying two more is the best compliment we could ask for.

Rated 1 out of 5 stars

Beware!! Receiving a refund is impossible!

Before purchasing 2 bras from this company I read their refund policy, refund ensured if returning within 30 days. The bras sis not meet expectations so I applied for a refund on 21/09, I’m still awaiting a prepaid return label. The company offer you an exchange / 30% back and you keep the items, or it will cost you £9.95 to return. I requested a refund, I’ve heard nothing more from them, despite several emails from me. Would never buy from this company again.

EDIT after writing this review and receiving the response below I received an email from the company acknowledging my frustration the same day! They informed me a return label had now been requested and would be sent to my email address, 4 days later, guess what, STILL NO RETURN LABEL!

21 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’d like to clarify a few points, as our team has been responding to your return request throughout the process.

After you submitted your return, we reviewed the fit issue, offered alternative options, and then provided the standard return information once you confirmed that you wanted a refund instead. When you queried the £9.95 return fee, our team also explained what that fee covers and asked for confirmation before progressing the return.

You subsequently confirmed several times that you wanted to continue with the return, and your prepaid return label request has now been submitted. The label and return instructions will be sent separately once generated.

We completely understand that you would have preferred a faster and more straightforward return process, and we have noted that feedback.

However, it would not be accurate to say that you received no further communication from us after requesting the refund, as our team has been corresponding with you and progressing the return throughout.

We hope the return label reaches you shortly so this can now be completed.

Rated 5 out of 5 stars

Celeste: I see your concerns.. Let us help you!

I ordered 3 bra in Small but realized it was still too big so I planned on sending it back. I emailed my concerns and after a few days, Molly replied and suggested a different style with an XS option. She sent it to me and it was a perfect fit! They actually read my email and offered a solution for my concerns that ultimately lead me to my forever brand of bra. Will buy more and will definitely recommend to my friends with emphasis on Celeste D’or Curve will truly help you find your soulmate of a bra!

29 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing this.

We’re really pleased that Molly took the time to understand why the Small wasn’t working and suggested an alternative style with an XS option that ended up being the perfect fit.

That’s exactly what we want the Perfect Fit Guarantee to achieve — helping customers find the style and fit that actually works for them.

We love the “soulmate of a bra” description too!

Rated 1 out of 5 stars

Utter scam

Utter scam, after multiple emails I still can’t return my goods. I don’t want to exchange them as I can see from the product design no sizing in the bra will suit me. Shapewear sizing is so small I couldn’t even try it on. G string has horrible tight elastic around the top I didn’t even try it on. Terrible quality items, you could buy better literally anywhere

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We take the use of the word “scam” very seriously, particularly when it suggests that customers are deliberately prevented from returning products.

At the moment, we’re unable to identify the corresponding order or customer-service conversation from the name shown on this review alone. Trustpilot does not always provide enough information for us to match a public review to a specific order, so we do not want to make assumptions about what happened in your case.

We fully accept that a particular bra, shapewear style or intimate item may not suit every customer’s body shape or personal preference, and you are absolutely entitled to share your opinion of the products.

However, if you have contacted our team requesting a return and believe that request has not been progressed, we would like the opportunity to review the actual correspondence before such a serious allegation is presented as fact.

Please respond to our Trustpilot information request with your full name, order number, or the email address used for your purchase. We can then locate the relevant conversation, review exactly what has already been discussed regarding the bras, shapewear and thongs, and establish what remains outstanding with your return request.

Rated 5 out of 5 stars

Customer service

I ordered my first bra off this site and was completely satisfied with the fit and the feel. When I ordered 2 more I ordered the incorrect fit. Customer service has been amazing. Prompt response's to my emails, follow up messages and the correct bras are now on their way. Emily has been so helpful. I forget that I am actually wearing a bra. Gone are the red marks and painful wires digging in my skin. I can definitely recommend this company.

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your wonderful review.

We’re delighted that you were so happy with your first bra and that Emily was able to help quickly when the next order wasn’t quite the right fit.

It’s especially lovely to hear that the correct bras are now on their way and that you’re enjoying the comfort of being free from painful wires and red marks.

We’ll make sure Emily sees your lovely feedback.

Rated 5 out of 5 stars

Just perfect!!

Well I have finally found the bra that has solved my continuous back problems, the fitting and comfort is amazing and have even worn to the gym (using a tighter hook! )
I had an issue with 2 incorrect bras which was dealt with by the lovely Chloe in a very professional and friendly way, Chloe arranged two replacements through there perfect fit guarantee, all correspondence were responded to very quickly and efficiently.
Having worked in the customer service industry I fully appreciate good customer service myself, and with a great product it’s a win win all round!!! l will be back to purchase more and will 💯 tell my friends! Well done and thk you!

28 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for such a thoughtful review.

We’re delighted to hear that the fit and comfort have made such a difference for you and that Chloe was able to resolve the issue with the incorrect bras professionally and efficiently through our Perfect Fit Guarantee.

Coming from someone with customer-service experience yourself, your comments about the service mean a great deal to us.

Thank you for your support and for recommending us to your friends.

Rated 5 out of 5 stars

Chloe was brilliant helping me exchange…

Chloe was brilliant helping me exchange my bras, great service and I will definitely use again thank you! 🤩

29 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for the lovely feedback.

We’re really pleased Chloe was able to help with your exchange and make the process a positive one for you.

We’ll be sure to pass your comments on to her, and we’d be very happy to welcome you back again.

Rated 1 out of 5 stars

Awful - avoid

What’s really odd is that Celeste D’or asked for more info on my precious review to be able to investigate but in reality it was to have the review removed. Avoid at all costs. Returns are not accepted, it’s just a front for a relentless pushback negotiation. The product was poor and ill fitting. I measured myself and the product was too small but I’d ordered the right size. The produce was overall not the quality expected so I wanted a return. I’ve gone through 3 different process’ replied to multiple emails, just saying every time I want a return and they are gate keeping. I will now be raising a charge back as the supplier is impossible to deal with and not upholding the terms stated on their website. The hundreds of reviews all saying the same should be a real concern. I would assume a large volume of positive reviews are bots as the product is awful and the customer service is non-existent.

Weeks of terrible service - I just want they things gone but they won’t give me the address.

13 August 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We need to correct one point in your review.

You state that when we requested more information on your previous review, it was “in reality” an attempt to have the review removed. That is not accurate.

When we ask for more information through Trustpilot, it is because the name or details shown on a public review are sometimes not enough for us to identify the corresponding order or customer-service conversation. We need those details so we can investigate what actually happened and respond based on the correct account history.

Whether a review remains published, is reviewed, or is removed is ultimately a matter for Trustpilot and its own platform processes. Asking for identifying information so we can locate a customer does not mean we are trying to suppress criticism.

We are happy to respond to both positive and negative reviews, but we also need enough information to make sure we are responding to the correct customer and the correct order.

If you provide your full name, order number, or the email address used for the purchase through Trustpilot’s information request, we can review the return history properly and address the specific concerns you have raised.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. If I could put 0, I would.
Although, they can have a 1 for the fact that somebody does reply to emails.
However, the fact that the first size I selected did not fit and did not support - they did what they said they would and sent the next size they suggested and I can keep all 4 bras.
However, the next size still didn't fit, so I asked for a return and refund.
However, due to their 'perfect fit' policy - they have kept to their part of their policy and no bras can be returned and no refund is offered.
As I said to them, how can it be a perfect fit policy, when the bras don't fit? However, I do not believe I will receive a refund.
They have offered me a 50% discount on any other products I might want to buy. But strangely, I do not want to and will not be buying any more products.
My computer also won't let me open their website or their policy link as it suggests this is a scam website.
Please take care - do not use

29 July 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’re disappointed to see this review because it leaves out an important part of what happened.

When the original bras did not fit, our team worked with you over several emails to understand the coverage and support you were looking for. You provided your measurements, shared an example of the type of coverage you wanted, and after reviewing everything, our team recommended the Plus Size Seamless Soft V-Neck Wireless Full Support Jelly Bra in 4XL. You then confirmed that recommendation and asked for both replacements in Black.

Those two replacement bras were then arranged under our Perfect Fit Guarantee, with no need for you to return the original bras.

We completely accept that the replacement may still not have been the right fit for you, and we understand why that would be disappointing. However, it is not accurate to suggest that the Perfect Fit Guarantee was not honoured or that our team simply refused to help.

We also want to address the suggestion that our website is a “scam.” Browser security warnings can arise for a variety of technical reasons and do not, by themselves, establish that a business or website is fraudulent.

You are of course entitled to share your experience and your opinion of the products, but we believe it is important that the full sequence of support provided is also represented fairly.

Rated 5 out of 5 stars

So comfortable

I bought several bras which are super quality and so comfortable I had an issue with one of the bras after the second wash and they replaced it for me .

29 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your review.

We’re really pleased to hear that you’re enjoying the quality and comfort of your bras, and that our team was able to help quickly when you experienced an issue with one after washing.

We’re glad we could get that resolved for you.

Rated 5 out of 5 stars

The bras I purchased were too large

The bras I purchased were too large. When I requested to exchange Grace was more than helpful. She made sure that we were going to replace the bras with a size that would fit. The new bras came and they fit much better! I loved that they did not require me to return the bras that did not work. I was able to give them to someone who they did work for and they love the fit and comfort of the bras as much as I do. Thank you!

14 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing your experience.

We’re delighted that Grace took the time to make sure the replacement sizing was right and that the new bras are fitting much better.

We also love that the original bras were able to go to someone else who now enjoys the fit and comfort too.

We’ll make sure Grace sees your lovely feedback.

Rated 3 out of 5 stars

UNO BoobI

I like the overall fit, But with every bra I’ve tried there is No breast separation. I get the uno boob quickly. I love the no wire part, but I wouldn’t mind having a strip between the boobs that would keep them separate. I wear a 36 DD bra and they are saggy. Go back to the drawing board and produce this bra and I’ll be a customer forever. And I have friends and relatives with the same issues. That’s the reason for the less than perfect score.

14 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for taking the time to share such specific feedback.

We’re really pleased to hear that you like the overall fit and the wire-free comfort, and we completely understand your point about wanting more separation through the centre.

Feedback like this is genuinely useful because it helps us understand not just what customers enjoy, but where the design could work better for different bust shapes and support needs.

We’ll make sure your comments about adding more structure through the centre for better breast separation are passed on to our product team.

Thank you again for sharing your experience with us.

Rated 5 out of 5 stars

Very comfortable bra.

Very comfortable bra you actually do forget you are wearing it. Gives a nice rounded shape with great support.

29 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your lovely feedback.

We’re really pleased to hear the bra feels so comfortable that you can almost forget you’re wearing it, while still giving you the rounded shape and support you were looking for.

We really appreciate you taking the time to share your experience.

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