Celebs Costumes Reviews 13

TrustScore 3.5 out of 5

3.5

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Company details

  1. Clothing Store

Written by the company

Celebs Costumes.com is an online fashion and apparel store specializing in celebrity‑inspired jackets, costumes, and themed accessories.


Contact info

3.5

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
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2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Customer Service During My Return

When it comes to online shopping, returns can be frustrating. The same happened with me I ordered a large-size jacket from Celebs Costumes, but it turned out a bit too big. With just a single email, I was given two options: compensation or return. I chose to return. As soon as I sent the product back, my return process started, and within 10 days I received another jacket in medium size.

9 February 2026
Unprompted review
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Reply from Celebs Costumes

Thank you for sharing your experience with us! We’re delighted to hear that your return and exchange went smoothly.

We understand how sizing can vary, and we’re glad we could offer you flexible options and get your medium jacket to you within 10 days. Your satisfaction means a lot to us.

We truly appreciate your trust in Celebs Costumes and hope your new jacket fits perfectly. If you ever need assistance again, we’ll be happy to help.

Rated 5 out of 5 stars

I recently purchased the Fjallraven…

I recently purchased the Fjallraven Nuuk Parka from Celebs Costumes and I'm really impressed with the quality. The jacket arrived quickly and well-packaged, and it looks just like the photos very sharp and stylish.Right out of the box, you can tell it's built for serious cold weather. The exterior feels durable and weather-resistant, the insulation is nice and warm without being overly bulky, and the faux fur-trimmed hood does a fantastic job blocking wind and snow. I love all the pockets (especially the secure ones for hands and essentials), and the fit is roomy enough for layering underneath on really freezing days.I've worn it during some harsh winter commutes and a weekend out in the elements, and it kept me completely dry and comfortable even in wind, light snow, and sub-zero temps. The stitching and zippers feel solid, and the overall construction seems much higher quality than I expected for the price.If you're looking for a reliable, good-looking winter parka that performs well without breaking the bank, this is a solid choice. Very happy with my purchase highly recommend!

8 February 2026
Unprompted review
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Reply from Celebs Costumes

Thank you for the wonderful review!

So happy to hear the Nuuk Parka is performing perfectly in the cold — your feedback means the world to us! Highly appreciate you.

Rated 5 out of 5 stars

Almost Same as Original Fjallraven Impressive!

I saw a low price and bought the Fjallraven Nuuk Parka Black from CelebsCostumes. I thought it would be a replica or first copy, but wow the quality is amazing! I already own another Fjallraven Parka that I bought directly from Fjallraven, and when I compared the two, honestly, I was shocked the quality is almost the same, and the price is very reasonable. Thank you, thank you!

1 February 2026
Unprompted review
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Reply from Celebs Costumes

Thank you so much for your wonderful review! Your kind words truly mean a lot to us. Happy to have you as a happy customer – stay warm!

Rated 4 out of 5 stars

I ordered the Fjällräven Nuuk Parka…

I ordered the Fjällräven Nuuk Parka from celebscostumes.com. Right after placing the order, I received a confirmation email, which gave me confidence. Although the delivery was slightly delayed, the customer support team was very responsive and helpful throughout.Initially, I was worried after reading some negative reviews online, but my experience turned out to be excellent. The parka I received is genuine, high-quality, and exactly as described. From warmth to fit, it exceeded my expectations in every way.Overall, I’m very satisfied with both the product and the service. I would recommend celebscostumes.com to others based on my personal experience.

7 February 2026
Unprompted review
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Reply from Celebs Costumes

Thank you so much for sharing your experience with us. We’re delighted to hear that the Fjällräven Nuuk Parka met your expectations in both quality and comfort. While we regret the slight delay in delivery, we’re glad our support team could assist you promptly and reassure you throughout the process. Your kind words mean a lot to us, especially knowing that we could turn initial concerns into a positive experience. We truly appreciate your recommendation and look forward to serving you again in the future.

Rated 1 out of 5 stars

FRUAD WARNING: Please report this fraudulent company to the FTC and your state attorney! Call your bank to dispute the charge if you did not receive your item or a full refund on time!

FRUAD WARNING: Please report this fraudulent company to the FTC and your state attorney! Call your bank to dispute the charge if you did not receive your item or a full refund on time! They sell the Fjallraven Nuuk Parka at a discount, but it is not an authorized seller, does not have stock, and never actually ships it!

I strongly advise all customers who have used this website or have been a victim of this fraud to contact the FTC, your state attorney general's office, and your bank to dispute your transaction, and ask them to lock and cancel your old card and issue a new one. And terminate your email address used to complete the order.

I have reported their company and website to the FTC, and below is my letter to them. :

To Whom It May Concern,

In January, I purchased the Fjallraven Nuuk Parka from Celeb Costumes.

This item was previously listed as a January-only offer and is now listed as a February-only offer on their website, with a 17% discount from the original price of $359.00 to $299.00.

My bank's debit card initially rejected the payment due to potential fraud (perhaps the bank system had previously detected issues with this company), but I overrode it, and the transaction of $299.00 was completed.

According to their shipping policy, "Usually orders are delivered between 3-6 working days, we will be in touch with you via email to keep you informed about the status of your order." However, after 9 days, I still have not received the order.

Their so-called 24/7 support number is dead, and their email support did not respond to my inquiry about whether the item had been shipped or if a refund would be issued.

On TrustPilot, two customers have reported a similar experience of not receiving the purchased item.

One customer ordered the same "Fjallraven Nuuk Parka and did not receive the item.

I have deliberately emailed them for a full refund of my $299.00; however, their email support did not respond to whether the refund was issued.

Even if they eventually refund my money, they were still engaging in fraud by selling an item that does not exist! I believe their fraud model is earning interest on customers waiting for the order.

I have called my bank's fraud team to dispute the transaction, and will leave a 1-star fraud report on TrustPiolt.

By this point, I'm pretty sure this company, Celebs Customes, is engaging in business/wire fraud or earning interest on customers' payments while they wait before refunding them.

And according to my bank, this business tried another 28 times to charge after my initial purchase.

FTC, please consider shutting down this business and its website to stop this fraud.

Regards,
A Customer

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a Fjallraven Nuuk Parka Didn't get it. No reply to my email.

Ordered a Fjallraven Nuuk Parka. The website experienced an error. I repeated this several times but never got an order confirmation. I contacted the company and they said I had ordered 3. They refunded 2 and shipped the order. They didn't send me a Nuuk Parka. I don't know what the Parka was as there was nothing like it on the Fjallraven website. I contacted the company to solve the problem. They didn't respond. Fjallraven confirmed they are not an authorized seller. Fjallraven followed up to say they don't use shiny fabric or the logo as they appeared in the photo's I sent them. To answer the question Celebs Constums asked. The order number from the Order is Complete email is: 10442. Update: No refund as of yet related to the order. I did reply to their email giving me two options for resolution. I opted for a full refund, and asked for a pre paid return shipping label since the error is on their end. They did not offer to send me what I ordered. 2/23/26 Update. I did hear from them about where to send the return. They were responding to the dispute I filed with my credit card company. By then I had sent the parka to Fjallraven. Fjallraven confirmed it was counterfeit.

20 January 2026
Unprompted review
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Reply from Celebs Costumes

Thanks for the confirmation that we refunded you and provided us a order now kindly check your email for return process Thank You

Rated 5 out of 5 stars

I recently purchased a jacket from…

I recently purchased a jacket from CelebsCostumes, and I’m genuinely impressed. The jacket looks amazing, the quality is excellent, and it feels premium when worn. The stitching and material are exactly as shown on the website, which is something I really appreciate.

Shipping was smooth, and the product arrived well-packed and in perfect condition. Overall, it was a great shopping experience, and I’m very satisfied with my purchase.

Highly recommended for anyone looking for stylish and high-quality jackets. I’ll definitely be ordering again!

1 November 2025
Unprompted review
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Reply from Celebs Costumes

Thank you so much! Kindly contact us before placing any order in the future. We are giving $10 special "Return Customer" Coupon on the second order

Rated 1 out of 5 stars

Something weird is going here

Something weird is going on with this online store. When I ordered a jacket, I thought the price was too good to be true. But I tried it anyway. I got no automatic confirmation that the order was placed so I reached out to customer support. They emailed back to say the item will be shipped in 4 business days, but then about a week later the money was just refunded with no explanation. I reached out to the same email as before and got no response.

Very weird. I wouldn't trust it.

14 September 2025
Unprompted review
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Reply from Celebs Costumes

Yes, that’s correct. The product you ordered wasn’t ready on time, and unfortunately, our email server was not working properly, which caused a communication issue. That’s why we processed a refund — we never want our customers to feel uncertain or think we’re not genuine.

We sincerely apologize for the inconvenience and truly appreciate your time and understanding

Rated 5 out of 5 stars

Delivery was very quick

Delivery was very quick. The customer service is excellent. I ordered the Big Eagle Wrestling Championship Belt which is gorgeous. The belt looked really nice online and it looks even better in person. I'm truly happy with my purchase. Thank you for all your help.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Worth Purchase

Delivered on time and so perfect for me. I joined the party yesterday and it was a great experience after wear my black jacket. Good to see you...

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Purchased Underworld Blood Wars Coat…

Purchased Underworld Blood Wars Coat for Halloween, ordered on 5th of Oct and the coat delivered on 21th of Oct. I am glad that I found my coat just before Halloween. Quality is just amazing and body fitted style, got the perfect thing. I recommend Celebscostumes, will hit some more money for Christmas to shop with this company again..!

2 November 2020
Unprompted review
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Reply from Celebs Costumes

Thank you so much:)

Rated 5 out of 5 stars

Got the best Captain Marvel Jacket

I won't forget the purchase. Procedure was quite professional. My friend recommend this website once and she was satisfied with the product. My new jaacket arrived last week, wear up last night in the party and everyone was giving me compliment and congratulate for the best purchase.

25 April 2019
Unprompted review
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Reply from Celebs Costumes

Thank you so much!

Rated 5 out of 5 stars

I mistakenly ordered the wrong the…

I mistakenly ordered the wrong the jacket from your store, after parcel reached I thought its your mistake but no it was mine, so on my request you changed my parcel and send me the jacket exactly what I was looking for with no shipping fee on the second it saves my $9.00 In the whole process your costumer service manager provides me the tracking id which was helping me to track. It is the good thing to satisfy your costumer. Thank you

10 May 2018
Unprompted review
Celebs Costumes logo

Reply from Celebs Costumes

Thank you so much:)

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