Celebritips Reviews 22

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I just have to say how much I LOVE this brand’s press-on nails. The quality is honestly unmatched — they look like a salon set, feel super sturdy, and last way longer than I expected. I’ve tried a... See more

Company replied

Rated 5 out of 5 stars

I’ve been ordering from Celebritips Nails for a while now and I’m honestly so happy every single time 💅 The quality is amazing, they last so well, and they always look so clean and polished.... See more

Company replied

Rated 5 out of 5 stars

I love these nails so much. Just ordered my umpteenth set but for some reason the carrier couldn't deliver and my package was returned to sender. I just emailed them and Celebritips took care of it im... See more

Company replied

Rated 1 out of 5 stars

I have been trying to return a package and no one responds they keep sending an email that has nothing to do with what I am talking about. And then I received another email about the return but only i... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Say goodbye to costly, damaging, and time-consuming salon visits. Enter a new era of self-care with Celebritips' salon-grade, easy-to-use, and waterproof press-ons. Based in Los Angeles, California


Contact info

4.0

Great

TrustScore 4 out of 5

22 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I’ve been ordering from Celebritips…


I’ve been ordering from Celebritips Nails for a while now and I’m honestly so happy every single time 💅 The quality is amazing, they last so well, and they always look so clean and polished. I get compliments constantly whenever I wear them! Not to mention they have wonderful customer service.

I can confidently say I’ll be a forever customer and will definitely keep ordering again and again.

My only small request—if possible, I would LOVE to see more of the medium almond length offered in more colors. That’s my go-to shape and length, and I’d buy even more if there were additional options in that size!

Thank you for consistently making such beautiful nails 🤍

16 April 2026
Unprompted review
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Reply from Celebritips

Hi Aida! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our products. Also, noted on your request! We will definitely bring more medium almond length nails in the future 💕

Rated 5 out of 5 stars

Five star nails and customer service

I just have to say how much I LOVE this brand’s press-on nails. The quality is honestly unmatched — they look like a salon set, feel super sturdy, and last way longer than I expected. I’ve tried a lot of press-ons and these are by far my favorite.

On top of that, the customer service is incredible. They’re so responsive, helpful, and genuinely care about their customers, which makes such a difference. It’s rare to find a brand that nails both product quality and customer experience this well.

Safe to say I’m completely obsessed and will keep coming back 🤍

17 April 2026
Unprompted review
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Reply from Celebritips

Hi Megan! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our products and customer service. We really appreciate your support! 💕

Rated 5 out of 5 stars

I love the products

I love the products! I have placed 3 orders and everything is great. One order had an issue with shipment and I reached out to customer service and received a replacement immediately. The products hold up and they are great for those of use who prefer shorter nail styles. Will order again and I will recommend to all my friends.

30 March 2026
Unprompted review
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Reply from Celebritips

Hi Nicole! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our products and customer service. We really appreciate your support! 💕

Rated 5 out of 5 stars

Great nails and customer service

I love these nails so much. Just ordered my umpteenth set but for some reason the carrier couldn't deliver and my package was returned to sender. I just emailed them and Celebritips took care of it immediately and we're so kind. I really do love when you can just send an email and an actual person replies and takes care of it. It's honestly so refreshing, and I will always support businesses like this.

29 March 2026
Unprompted review
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Reply from Celebritips

Hi Hannah! Thank you so much for your kind words and for taking the time to share your experience with us! We’re so glad we were able to make things right for you! We really appreciate your support! 💕

Rated 5 out of 5 stars

The kindness and professionalism of…

The kindness and professionalism of this company is second to none. I had an issue with delivery, thru no fault of Celebritips. Nevertheless, they handled it quickly and successfully.

24 March 2026
Unprompted review
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Reply from Celebritips

Hi TM! Thank you so much for your kind words and for taking the time to share your experience with us! We’re so glad we were able to make things right for you! We really appreciate your support! 💕

Rated 5 out of 5 stars

Paula was amazing and was able to…

Paula was amazing and was able to correct an error in my order immediately no questions ask and then sent me tracking the next day.

25 March 2026
Unprompted review
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Reply from Celebritips

Hi Kris! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving Paula's customer service. We really appreciate your support! 💕

Rated 5 out of 5 stars

Customer service

I just want to say how kind Paula was when I wrote asking if the design should wear off on the tips. I sent a photo and to my surprise she is sending another pair and even apologized. That truly isn’t her fault but she was just so sweet and kind. I love these nails as they keep my fingertips from splitting and the look so great. What a wonderful thing to know my experience matters so much they replace one of my favorite sets. Thank you Paula for having integrity in a world where that is so few. You have a solid customer for life. Sincerely Sharalyn Morgan

19 March 2026
Unprompted review
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Reply from Celebritips

Hi Sharalyn! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving Paula's customer service. We really appreciate your support! 💕

Rated 1 out of 5 stars

Destroyed Natural Nails

Extremely disappointed. This product is not as advertised and left my natural nails destroyed. To make matters worse, the removal oil is completely ineffective—I've followed the steps, but it simply does not work."

6 January 2026
Unprompted review
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Reply from Celebritips

Hi,

We’re so sorry to hear this — we definitely understand how frustrating that must be.

Our team would love to look into this further and help with the best solution for you. Please reach out to us at support@celebritips.com with your order details so we can assist you directly!

Rated 5 out of 5 stars

INCREDIBLE Customer Support

I ordered a couple of sets of nails from Celebritips for the first time at the beginning of February. When my anils did not arrive as expected, I reached out to customer service and they were immediately on it! They immediately responded, sent a replacement set in case the original set does not show up and kept in touch throughout the whole process. I couldn't have asked for a better response. Can't wait to try my new nails out :)

6 March 2026
Unprompted review
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Reply from Celebritips

Hi Emma! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our customer service. We really appreciate your support! 💕

Rated 5 out of 5 stars

I had a great experience overall

I had a great experience overall. Although my original package got lost by the carrier, when I reached out to the support team I received a reply within 24 hours and a replacement order sent, which arrived very quickly within a couple days. The product is great too. I used to spend $80-100 on builder gel manicures every few weeks and this product feels incredibly similar to that but at a much more reasonable price and without ruining my natural nail. I really recommend this product and applaud the customer service team. Thank you!

6 March 2026
Unprompted review
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Reply from Celebritips

Hi Shannon! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our products and customer service. We really appreciate your support! 💕

Rated 5 out of 5 stars

OUTSTANDING customer service!!

OUTSTANDING customer service!!
First off, I want to say that their product is gorgeous. I'm new to press on nails & I used the wrong glue with the UV light which made the nail pop off. I reached out to customer service, and Paula responded very quickly. Helped my with clear explanation of glue types and how they are used. I don't think I've had this level of customer service in a long time! This is a great company - I highly recommend!

20 February 2026
Unprompted review
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Reply from Celebritips

Hi Pamela! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our products and customer service. We really appreciate your support! 💕

Rated 5 out of 5 stars

Top Notch Customer Service

Celebritips customer service is always top notch. They respond quickly to email inquiries and offer solutions. Highly pleased and recommend.

25 February 2026
Unprompted review
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Reply from Celebritips

Hi Alexis! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our customer service. We really appreciate your support! 💕

Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about Celebritytips. My original order was stolen after it was delivered, which was so disappointing, but their customer service was truly amazing. They were incredibly kind, understanding, and so easy to talk to. They replaced my order right away without any hassle at all. It was honestly so refreshing to deal with a company that genuinely cares about their customers. I’ll definitely be ordering from them again. 💕

23 February 2026
Unprompted review
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Reply from Celebritips

Hi Cee! Thank you so much for your kind words and for taking the time to share your experience with us! We’re so glad we were able to make things right for you, and it means the world to hear that you felt supported throughout the process! We really appreciate your support! 💕

Rated 5 out of 5 stars

Amazing Brand and Outstanding Customer Support

Beautiful, high-quality press-on nails that lasted nearly a month! When my package was lost/stolen, their team replaced it immediately and even included a complimentary gift. Amazing customer service and a brand that truly cares. Highly recommend.

12 February 2026
Unprompted review
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Reply from Celebritips

Hi Poleng! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our customer service and the quality of the nails. We really appreciate your support! 💕

Rated 1 out of 5 stars

Do not waste your time

Do not waste your time. I purchased several sets and the UV light and glue to get free shipping. I purchased the extra hold glue in addition and none of them last more than a few days. I tried to complete a return and they keep convincing me to try the product and avoiding my request to return. The customer service is terrible and they do not honor the return policy on their website. I would not have purchased without the option to return. I am contesting the charges with my credit card as I feel this company is a scam

24 February 2026
Unprompted review
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Reply from Celebritips

Hi Christina,

We’re truly sorry to hear this and genuinely concerned by your experience. This definitely sounds like a misunderstanding, and we would really like the opportunity to look into it right away.

Could you please send us your order number via DM? Once we have it, we’ll review everything immediately and provide a clear resolution.

Our customer service team may sometimes suggest troubleshooting steps first in hopes of helping improve the wear, but we would never intentionally deny a return that falls within our policy.

Please allow us the chance to review your case — we will do our best to make this right and improve your experience.

Rated 5 out of 5 stars

Best press on ever

Best press on ever! The shape and color are well designed and saloon quality. It stays on my hands for two weeks. They are different from other press-ons only by looking. Love it 💕

1 January 2026
Unprompted review
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Reply from Celebritips

Hi Lin! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving the shape and the quality of the nails. We really appreciate your support! 💕

Rated 1 out of 5 stars

I have been trying to return a package…

I have been trying to return a package and no one responds they keep sending an email that has nothing to do with what I am talking about. And then I received another email about the return but only included a link to the faq about returns that has the same email. The customer support is not responsive. I have been emailing the company for the last six days. I want to return this order cause I do not want them anymore and the package is not used nor opened.

6 February 2026
Unprompted review
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Reply from Celebritips

Hi DM,

We’re truly sorry for the delayed response and for the frustration this caused you.

After looking into this internally, we discovered that several of your emails — including follow-ups — were unfortunately routed to our spam folder. We only realized this after seeing your review, and we sincerely apologize for the oversight. That is never the experience we want for our customers.

To make this right, we have waived your shipping cost and sent you a return label so you can send the unopened package back. Once it has been shipped, please let us know and we will process your refund as quickly as possible.

We genuinely appreciate your patience and the opportunity to correct this. If there is anything further you need, please don’t hesitate to reach out — we are here to help.

Rated 1 out of 5 stars

These nails do not stay on

These nails do not stay on. They are no better than any other press on nails I’ve tried. They started falling off right away with light household duties. I just put them on last night and have already had to put 6 back on.

The nails are super cute but the adhesive doesn’t work.

28 January 2026
Unprompted review
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Reply from Celebritips

Hi,

We’re so sorry to hear this — we definitely understand how frustrating that must be, especially when you just put them on.

Our team would love to look into this further and help with the best solution for you. Please reach out to us at support@celebritips.com with your order details so we can assist you directly!

Rated 1 out of 5 stars

Product never arrived

Product never arrived. No response from customer service. Had to file dispute with my credit card company.

10 January 2026
Unprompted review
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Reply from Celebritips

Hi Meghan,

We’re truly so sorry about your experience, and we completely understand how frustrating this must have been—especially when you were left waiting without updates.

It appears that the carrier lost the package in transit, and once we identified the issue, we sent a replacement yesterday. It should arrive very soon.

Thank you again for your understanding.

Rated 5 out of 5 stars

Skeptic turned raving customer for life!

These might be the pressons I have ever used! I ditched the salons 6 mos ago after being a dedicated to the salon every 2-3 weeks for a fill. The cost of these are a no-brainer even at full retail (though they often run promotions so sign up for their emails!) I was spending $100+ every 2-3 weeks and hour or more sitting in the salon. I was a huge skeptic, thinking here we go another IG brand, but these are legit!!!! Let me scream it from a mountain top… these are AMAZING!! You’ll never have salon quality nails that look this perfect. I get more compliments on these nails that take 10-20 min in the comfort of my own home then the ones I spent hours getting done in the salon. These are durable and I highly suggest you buy them!

26 January 2026
Unprompted review
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Reply from Celebritips

Hi Autumn! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving the cost and the quality of the nails. Also, hearing that you’re getting more compliments in 10–20 minutes at home than after hours in the salon is exactly why we started Celebritips. That means everything to us. 💕

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