Only place I could find the specific piece I need for my old diesel engine electrics - so top notch, glad some proper business still in existance! Friendly advice on the phone and next day delivery a... See more
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We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
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Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
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Efficient, delivered goods on time
Had a telephone call to confirm my order , well done

Reply from CEF
Ordered a Dewalt Jigsaw from CEF due to them being the most competitive price . It was delivered quickly & I was able to track the delivery
Great service

Reply from CEF
My online order failed to deliver, even though the DX driver took a photograph of the house next door to by delivery address.
DX then failed to deliver my order for seven days and then they still delivered to the house next door.
In the mean time I now had to go to my local CEF branch (Orpington) and get them to fulfil the order and I had to collect the items myself.
Thank god they were up to the task as I was now several days without any materials and completely under pressure from my client.
You delivery service is useless and your web order staff are very helpful but have no power to actually see where the delivery is or give any indication as to when it may turn up.
The whole experience made me look a complete idiot in from of my client and cost me a lot of time and money in lost labour sorting out DX Delivery Service total lack of not working out delivery address.
Not the level of service I expect from CEF online orders.

Reply from CEF
Excellent website with proper pictures so you can ensure an equipment match to existing kit.

Reply from CEF
Ordered for my mum, good customer service when my delivery was not delivered, good packaging and the driver was very helpful and well mannered.

Reply from CEF
Good price, excellent service. Delivery by a proper company in very quick time, even courier was nice and friendly.

Reply from CEF
Easy to order product, quick customer service, fast delivery and good communication throughout the purchasing process.

Reply from CEF
We are a local business, super simple to set up an account and the guys at the Weybridge branch are really helpful and friendly.

Reply from CEF
We regularly use CEF as a supplier to our engineering company, Charlie our account manager is amazing, nothing is too much trouble.

Reply from CEF
All branches I've visited always have a friendly face to greet you who are very knowledgeable and always helpful, they always have a huge stock and very rarely let me down with what i need, Camberley branch is my local i visit the most and the staff there are brilliant, a bit of banter and a coffee before they get what I've asked for, on the rare occasion they dont have what im looking for they will order for me to pick up next time im passing.

Reply from CEF
Everything was straight forward, easy to find what I was looking for. One click to order.
Delivered the next working day.

Reply from CEF

Reply from CEF
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