I've been trading with CEF since I started my business over 15 years ago and I don't intend to go anywhere else! The guys in the Ashford branch always go above and beyond, especially when helping me s... See more
Company replied
Location
Switch locationUnit 2, Ashford Trade Centre, Obital Business Park, Hall Avenue, TN24 0SN Ashford, GB
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I am a retail customer, and called CEF in Ashford, Kent to ask for advice on acquiring a product. Richard was so helpful. This wasn’t going to be a big order, and as an end user I’m not potentially go... See more
Company replied
Absolutely amazing service every time I pop in store. Every member of staff is helpful, knowledgeable, and they always go above and beyond to assist.
Company replied
Online ordering was fine and product was fine, but no-one bothetred to notify me that it had arrived at the CEF store in Ashford. I had to go there and ask the day after it was due.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - Ashford Store
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 2, Ashford Trade Centre, Obital Business Park, Hall Avenue, TN24 0SN, Ashford, United Kingdom
- 01233 501253
4.6
Excellent
19 reviews
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Reply from CEF - Ashford Store
Thank you very much for your review Linda.
Best Regards
Adele Feller (Customer Services Manager
Reply from CEF - Ashford Store
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
On the ball
The guys at CEF saw me pull up, got my order out ready and even helped carry it to my van. Great service as always. Thanks
1 May 2025
Reply from CEF - Ashford Store
Thank you very much for your review Craig.
Best Regards
Adele Feller (Customer Services Manager)
5* Service, only wholesaler I'll use
Absolutely amazing service every time I pop in store.
Every member of staff is helpful, knowledgeable, and they always go above and beyond to assist.
28 February 2025
Reply from CEF - Ashford Store
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - Ashford Store
Thank you very much for your review Jamie.
Best Regards
Adele Feller (Customer Services Manager)
Great customer service!
I've been trading with CEF since I started my business over 15 years ago and I don't intend to go anywhere else! The guys in the Ashford branch always go above and beyond, especially when helping me source stock (sometimes very last minute!) and nothing is ever too much trouble. Couldn't recommend enough!
15 August 2024
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Jonathan.
Best Regards
Adele Feller (Customer Services Manager)
excellent service
wide range of products, so easy to order and pay, delivered very quickly. Would definitely recommend.
10 June 2024
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Cassandra.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - Ashford Store
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Poor couriers
Using online quite a lot usually several times a week only thing that let's it down is some of the couriers can't be bothered to read delivery instructions DX great pallet line not so bad but always day late all others on day but never to stated location however my local branch Ashford kent couldn't be more helpful always there always ready to help weather sorting a problem finding a solution or just picking up bits always top knotch
11 December 2023
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Stuart.
Best Regards
Adele Feller (Customer Services Manager)
product as described
8 August 2023
Reply from CEF - Ashford Store
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Thanks Richard for your help! :D
I am a retail customer, and called CEF in Ashford, Kent to ask for advice on acquiring a product. Richard was so helpful. This wasn’t going to be a big order, and as an end user I’m not potentially going to be a high spending customer. Despite this, Richard went above and beyond to assist with my enquiry, and found the solution for me. He had to go away and make a call, but he called me back promptly. Highly recommend this branch of CEF. Very polite, professional and efficient. Will be my first port of call in the future.
12 June 2023
Unprompted review
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Paul.
Best Regards
Adele Feller (Customer Services Manager)
I finally found a company that I can trust
The entire experience was smooth and easy to experience. Finding what I wanted was easy and getting it the next day was superb.
31 December 2022
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Frank.
Best Regards
Adele Feller (Customer Services Manager)
Great service from Richard at the…
Great service from Richard at the Ashford Kent branch. Needed to replace a fitting that had been ordered online and delivered. That process was going to be extraordinarily and unnecessarily complicated until Richard stepped in. Had the replacement within 2 hours of first going into the unit. 5 stars all the way!
7 September 2022
Unprompted review
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Bruce.
Best Regards
Adele Feller (Customer Services Manager)
Good product, poor comms
Online ordering was fine and product was fine, but no-one bothetred to notify me that it had arrived at the CEF store in Ashford. I had to go there and ask the day after it was due.
6 September 2022
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Philip.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
The staff at the local shop were…
The staff at the local shop were helpful advising me to order the Zappi online. This proved a painless task and the item was duly delivered free of charge. I saved nearly £100 over another supplier.
Very happy.
11 August 2022
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Ian.
Best Regards
Adele Feller (Customer Services Manager)
Really good service from the local branch
Really good service from Richard at the local branch
28 November 2021
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Richard.
Best Regards
Adele Feller (Customer Services Manager)
The team is always super helpful and…
The team is always super helpful and willing to assist in any way they can.
15 November 2021
Reply from CEF - Ashford Store
Thank you very much for your review Daniel.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
20 October 2021
Reply from CEF - Ashford Store
Thank you very much for your review Mr N. Willett.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service!!
Excellent service!!! Its not often these days you get this level of service. All the staff in Ashford were extremely helpful and bent over backwards to accommodate my needs.
My Trade Account was set up very quickly and communication was great.
The online ordering system is also quick and easy.
Would not hesitate to recommend.
Melanie
XL Pools Ltd
13 October 2021
Reply from CEF - Ashford Store
Thank you very much for your review and feedback Melanie Peek.
Best Regards
Adele Feller (Customer Services Manager)
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