CEBELIA Reviews 308

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

This is excellent for my scars, my doctor from Mexico recomended and my scars are getting a clear color

Company replied

Rated 1 out of 5 stars

The delivery takes too long to arrive from France to Malta. I made my order on the 21stof April and yet until today I didn't receive anything (08.05.2023). Usually it doesn't take this long. I am very... See more

Company replied

Rated 5 out of 5 stars

The delivery is perfect, thank you! I now use more than 10 LCE balms and can't live without them. Whenever my face itches or I get a sunburn, they quickly help my skin recover.

Company replied

Rated 5 out of 5 stars

Very Easy And quick to effect the purchase, received the products in a very short time and I simply love your products my face has never looked so amazing !

Company replied

Company details

  1. Cosmetic Products Manufacturer
  2. Pharmaceutical Lab

Written by the company

Cebelia, l’excellence de la médecine esthétique dans votre salle de bain, pour une approche complète de la beauté : trouvez le produit Cebelia qui vous accompagnera ! Un doute sur l’utilisation d’un produit ? Contactez nous : emma@cebelia.paris

Cebelia: expert de la peau fragilisée pour une cosmétique raisonnée

Written by the company

Chez Cebelia, l'efficacité & la sécurité sont notre priorité
Nous nous engageons à vous fournir les meilleurs soins pour apporter à votre peau tout ce dont elle a besoin dans le cadre de procédures esthétiques mais également au quotidien.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

308 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is excellent for my scars

This is excellent for my scars, my doctor from Mexico recomended and my scars are getting a clear color

16 September 2024
CEBELIA logo

Reply from CEBELIA

Hello!

Thank you for sharing your experience! It's wonderful to hear that the product is helping with your scars and that your doctor recommended it. Seeing visible improvements like your scars becoming a clearer color is such positive feedback. Wishing you continued success with your healing!

Cebelia Team

Rated 5 out of 5 stars

all perfect :)

2 September 2024
CEBELIA logo

Reply from CEBELIA

Hello!

Thank you so much for your positive feedback! 😊 If you have any other questions or needs, feel free to let me know.

Cebelia Team

Rated 2 out of 5 stars

Very slow delivery time

Very slow delivery

17 July 2024
CEBELIA logo

Reply from CEBELIA

Hello,
We apologize for the delay in delivery. We understand how important it is to receive your order promptly. Could you please provide us with your order number so we can look into this together?

Thank you for your patience and understanding.
Have a great day!

Rated 5 out of 5 stars

Eveyrthing is perfect

The delivery is perfect, thank you! I now use more than 10 LCE balms and can't live without them. Whenever my face itches or I get a sunburn, they quickly help my skin recover.

16 July 2024
CEBELIA logo

Reply from CEBELIA

Thank you so much for your positive feedback! We're thrilled to hear that our LCE balms bring you so much satisfaction and relief. It's wonderful to know they help you in your daily life. Thank you for your loyalty!
CEBELIA Team

Rated 1 out of 5 stars

The delivery takes too long to arrive…

The delivery takes too long to arrive from France to Malta. I made my order on the 21stof April and yet until today I didn't receive anything (08.05.2023). Usually it doesn't take this long. I am very disappointed!

21 April 2023
CEBELIA logo

Reply from CEBELIA

Hello Madame Falzon,

Thank you for your claim. We are very sorry for the delivery problem you are facing, we are seeing this problem with delivery as well. As from our side, the parcel was correctly delievered to the post office, there must be a problem on their side. We have now made a claim to laposte.fr to find out where your parcel is. I will keep you posted as soon as we get their reply.

Thank you for your understanding.
Wishing you a pleasant day,

Cebelia team

Rated 5 out of 5 stars

Second time ordering from cebelia

Second time ordering from cebelia. Excellent service, tracker very user friendly and delivered within one week outside France.

13 February 2023
CEBELIA logo

Reply from CEBELIA

Hello Marlene,
We are very happy to know our satisfaction.
Have a nice day,
CEBELIA Team

Rated 5 out of 5 stars

My la-ha serum and comfort cream

I purchased several items and I am using comfort cream and concentraters. The cream is so moisturizing and I hope the concentraters will work for mu spots.

20 December 2022
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Reply from CEBELIA

Hello Seo Hyun Kim,
Thank you for your comment. We are delighted that you like our Comfort Cream.

Have a nice day,
CEBELIA Team

Rated 5 out of 5 stars

Gre a t

Anti aging cream is great

24 August 2022
CEBELIA logo

Reply from CEBELIA

Hello Elena, thank you very much for your review. We are delighted that you like the products. See you soon on Cebelia.paris !

Rated 5 out of 5 stars

Excellent Service, Stellar Products

Very Easy And quick to effect the purchase, received the products in a very short time and I simply love your products my face has never looked so amazing !

30 May 2022
CEBELIA logo

Reply from CEBELIA

Hello Pamela, thank you very much for your review. We are delighted that you like the products. See you soon on Cebelia.paris !

Rated 5 out of 5 stars

Tres bon

Tres bon. Merci

27 August 2021
CEBELIA logo

Reply from CEBELIA

Bonjour Julia, merci pour votre avis. Nous sommes ravis de vous satisfaire ! À bientôt sur cebelia.paris.

Rated 5 out of 5 stars

Awesome Service

Great product, awesome service and super fast delivery.

9 August 2021
CEBELIA logo

Reply from CEBELIA

Hello Javier, thank you for your review. We hope to see you soon on Cebelia website!

Rated 5 out of 5 stars

All good 😌

All good, fast delivery.
Thanks 🙏🏼

21 January 2021
CEBELIA logo

Reply from CEBELIA

Hello Claudia, Thank you for your review. We hope to see you soon on Cebelia website !

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