CDS Logistics, Vehicle Transport & Secure Storage Reviews 

189
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being completely punctual, providing detailed updates, and ensuring a remarkably smooth process from start to finish. Many people highlight the exceptional communication regarding arrival times, which makes planning the entire day entirely stress-free for everyone involved. Consumers are also exceptionally happy with the staff, noting that drivers are consistently polite, highly professional, and exceptionally helpful during vehicle handovers. People deeply appreciate the thorough explanations of all vehicle controls, along with the extra care taken to ensure complete satisfaction before leaving the location.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally... See more

Delivery service

Customers report highly positive experiences with delivery service, highlighting exceptional communication... See more

Service

Clients share positive opinions on service, highlighting careful, precise, and helpful interactions during... See more

User experience

Users describe positive interactions with user_experience, highlighting smooth collections and efficient... See more

Product

Reviewers express great satisfaction with their product. Consumers highlight that vehicles arrive on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ozzay's communication was perfect, he contacted me the day before to arrange delivery and kept me updated on the day with the expected time of arrival. He was considerate to mu neighbours, with who... See more

Company replied

Rated 5 out of 5 stars

Ozzay has been fantastic. Tried calling the day before delivery but I couldn't answer at work so left a message. On the morning of delivery kept me informed and gave a precise time of delivery so I co... See more

Company replied

Rated 5 out of 5 stars

Ozzay went above and beyond when delivering my new car. He rang me on his day off (a Sunday) to confirm he would be delivering the car tomorrow and to arrange a time. He was flexible, friendly and r... See more

Company replied

Rated 5 out of 5 stars

Great delivery from Ozzay. After an initial call the day before the booked delivery, to discuss the delivery time, I then received a text on delivery day to say he was on his way. Easy going friendly... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Automobile Storage Facility
  3. Car Wash
  4. Electric Vehicle Charging Station
  5. Transportation Service

Written by the company

Looking for secure vehicle storage in Darlington, Durham and Newcastle? You've come to the right place. With over 10 years of trusted experience, we specialize in secure car storage, vehicle transport, vehicle registrations, and a full range of towing services — including towing trucks available 24/7. Whether you need short-term or long-term vehicle storage, our secure facility in Darlington, Durham and Newcastle ensures your car is kept safe, protected, and monitored around the clock. Need to move your vehicle? Our professional vehicle transport team handles every car with care, whether it’s across town or across the country.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(189)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ozzay was brilliant

Ozzay was brilliant, great communication and explained things very well. Very helpful and would definitely recommend. Thank you!

2 September 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Moll,

Thank you for your lovely feedback! We’re so pleased to hear Ozzay provided brilliant service with clear communication and helpful explanations. We’ll be sure to pass your kind words on to him — he’ll really appreciate it. Thank you as well for recommending us!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Delivery was great

Delivery was great! Loads of communication about timing and any changes so I knew what to expect. Super friendly and also professional thank you so much

2 September 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Lucy,

Thank you for your kind review! We’re delighted to hear that the delivery went smoothly and that you appreciated the clear communication about timings and updates. It’s great to know you found the service both friendly and professional.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Fab friendly delivery thanks

Fab friendly delivery thanks

1 September 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Rebecca,

Thank you for your kind words! We’re so pleased to hear you were happy with the friendly delivery.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Smooth handover

Mohammad was in touch confirming an approx time for delivery. He arrived on time, unloaded my new car, parked it where I asked and showed me around the car and explained a few points, answering my questions. He allowed me to thoroughly check the car over. He was a genuinely nice guy and the process was smooth.

1 September 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi IWD,

Thank you for sharing such detailed feedback! We’re delighted to hear Mohammad kept you informed, arrived on time, and made the whole process smooth. It’s great to know he took the time to show you around the car, answer your questions, and ensure you felt comfortable with everything. We’ll be sure to pass on your kind words to him.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Brilliant

Ozzy was superb. Contacted me the day before. Thorough communication throughout the process. Kind, friendly and courteous - A Top Man.

1 September 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Peter,

Thank you for your kind words! We’re so pleased to hear Ozzy provided superb service with clear communication throughout. His friendly and courteous approach is exactly what we strive for, and we’ll be sure to share your feedback with him — he’ll be delighted.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Professional service

Professional service, polite and courteous driver

29 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Faye,

Thank you for your kind feedback! We’re pleased to hear you found our service professional and our driver polite and courteous. Providing this level of care is always our priority.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Excellent

Excellent, Anthony amazing. Excellent communication went through everything with me every question was answered perfectly

28 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Kayleigh,

Thank you so much for your feedback! We’re delighted to hear Anthony provided excellent communication and took the time to answer all your questions thoroughly. We’ll be sure to pass your kind words on to him, he’ll really appreciate it.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Ozzy was really friendly and helpful

Ozzy was really friendly and helpful, thank you!

28 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Emma,

Thank you for your kind words! We’re so pleased to hear Ozzy was friendly and helpful — we’ll be sure to pass on your thanks to him.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Well on time friendly and efficient…

Well on time friendly and efficient service handled car with care explanation very clear
10/10

27 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Pamela,

Thank you for such fantastic feedback! We’re delighted to hear the delivery was on time, friendly, and efficient, and that your car was handled with care. It’s great to know the explanation was clear and helpful, your 10/10 means a lot to us!

Best regards,
The CDS Logistics Team

Rated 4 out of 5 stars

On time delivery

On time delivery. Friendly delivery driver. Showed extras.

26 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Nikki,

Thank you for your feedback! We’re pleased to hear the delivery was on time and that our driver was friendly and took the time to show you the extras.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Friendly and quick delivery

Friendly and quick delivery

21 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Isabel,

Thank you for your feedback! We’re glad to hear the delivery was friendly and quick — just the way it should be.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Good prompt delivery

Good prompt delivery, Ozzay fully explained car during delivery

18 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Haylee,
Thank you for your feedback! We’re pleased to hear that the delivery was prompt and that Ozzay took the time to fully explain the car during handover. We’ll be sure to pass on your kind words to him.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

The delivery and handover was…

The delivery and handover was impeccable. Very friendly service. Would definitely use again.

15 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Caroline,

Thank you so much for your wonderful feedback! We’re delighted to hear that the delivery and handover went smoothly and that you found the service friendly. It means a lot to know you’d choose us again — we’d be more than happy to help anytime.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Mohammed communicated with us…

Mohammed communicated with us throughout the day to update us on his eta. He was very professional and knowledgeable- thank you!

14 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for sharing your feedback! We're so pleased to hear that Mohammed kept you updated throughout the day and delivered such professional, knowledgeable service. We’ll be sure to pass on your kind words to him — he’ll really appreciate it.

We look forward to assisting you again in the future!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

The delivery was easy and quick.

The delivery was easy and quick.

14 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! We’re glad to hear the delivery was quick and hassle-free. Making the process easy for our customers is always our top priority.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Experience

I was informed day prior of approximately time which was very helpful. Staff member was very pleasant and explained and showed me how to use the car

14 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your kind review! We’re delighted to hear that you found the advance notice helpful and that our staff member made the handover pleasant and informative. Taking the time to explain the car’s features is something we always aim to do.

We truly appreciate your feedback and look forward to helping you again in the future.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Lease car delivery

Good communication, friendly driver

13 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! We’re glad to hear you found our communication clear and the driver friendly. Providing a smooth and positive experience is always our goal.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

New car delivery

Car was delivered in good time, the man kept in contact as to when he would be here. It was delivered with care. Driver was friendly and helpful

11 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your kind words! We’re pleased to hear that your car was delivered on time and with care. It’s great to know our driver kept you updated and provided a friendly, helpful service throughout.

We’d be happy to assist you again anytime in the future.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Friendly and effective

Friendly, efficient and communicative. Top marks.

11 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your feedback! We’re delighted to hear you found our service friendly, efficient, and communicative. Your top marks mean a lot to us, and we’d be more than happy to assist you again anytime.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Reliable, prompt, car super clean

- Kept up to date with progress
- Direct line of communication
- low mileage on my car
- car in pristine condition

8 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your detailed feedback! We’re glad you appreciated being kept up to date and having a direct line of communication throughout the process. It’s great to know your car arrived with low mileage and in pristine condition — exactly as it should.

We truly value your comments and look forward to assisting you again in the future.

Best regards,
The CDS Logistics Team

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