My parcel just disappeared somewhere. And im waiting 3rd day for the answer from customer service . Didn’t check here before ordering . Very poor raitings.
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There is no possible way to reach someone in customer care to help you in this company. Clear message they send that they don’t give a damn for the people who decide to trust their money and purch... See more
Company replied
Getting nervous maybe I got scammed for more than 2000 dkk. I have returned the order with the shipping label CDON provided, and it was received in Germany on Aug/21/2026. Where is my refund? I ha... See more
Company replied
Never recieved my package, and money has not been returned despite several requests. Company involved is ROSFIX, and it is a complete scam. CDON has done nothing but stalling. Dont buy there. Upd... See more
Company replied
Company details
Written by the company
Vi er til for de små øjeblikke i hverdagen. En glødepære, der skal skiftes. Et værktøj til den løse skrue. En ny vandslange til haven. Og vi er til for de store øjeblikke, hvor drømmene træder til. Sofaen til den første fælles lejlighed. Spilkonsollen, der har stået øverst på ønskelisten. Den allerførste mobil. Vi er en shoppingdestination, hvor udvalgte sælgere tilbyder dig millioner af produkter inden for forskellige kategorier. Du finder alt lige fra gaming, legetøj og elektronik til have-, skønheds- og kæledyrsprodukter. Ting til livet, ganske enkelt. Vi er ikke bare en markedsplads. Vi er en del af din hverdag.
Contact info
Ynglingagatan 16 (endast kontor), Stockholm, Sweden
- support@cdon.com
- cdon.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
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Item arrived damage
Item arrived damage. Customer support initially responds with an offer of 20% deduction. We declined as we want a new item. Then customer support just stops responding entirely, even after we sent 2 follow up emails.
SCAM
SCAM - No money returned.
I made an order and the article was broken. Didn’t work even though I tried to follow the instructions they asked me to, because of course it was broken, sent pictures and videos to them.
I had to beg to return the article. They insist I had to pay which is ridiculous, but what would I do with an article that doesn’t work?!
So I ended up accepting and they should deduct the money from the purchase and return the rest of the money to me.
They have already confirmed that they received the article but has been a month and they haven’t returned my money.
IT IS A SCAM COMPANY! Never buy anything from here.
Amanda
Wrong product information they sent me…
Wrong product information they sent me last years model. Other items from the same order are still not delivered 2 months later, customer support informs that it can take up to a month to figure out where the package is, but then they close the ticket after 14 days because there is no updates. 🤪
Ordered a simple product
Ordered a simple product.
The product had not arrived after a month.
I contacted customer support, they just ignored me.
The staff is incompetent
AVOID THIS SELLER
My package dont arrive in norway, the tracking doesnt work from their side and the customer service is ignoring me. Thanks for nothing. Dont expect me to be back - AVOID SPENDING YOUR TIME AND MONEY WITH THEM!
The worst service I’ve ever had
Have bought items at CDON before and it was ok.
But when I had to return some books, everything went wrong.
I returned the books and they were recieved by the publisher on the 23. of November.
The 11. of January “qliro” charged me the money.
I complained and then I was sent back and forth between cdon-support, the publishers support and qliro. Qliro wrote me that the return had not been registered.
Nothing happened but lots of friendly emails forth and back.I several times included all emails. But I never got my money back.
On the 27. of January CDON closed the case because they considered the problem as handled.
Never did I get such a poor service!
Received an item with defects
Received an item with defects. Have sent an email 24/12 with pictures, but not heard from them, have been given a case number (5875178), but it doesn't matter when they don't get back to me. Poor service and not ok when received a defect item, why not try to find a solution? As it is now, I have given a gift to my daughter who is with defects.
God trackinginformation
Price was somewhat fine
Price was somewhat fine, but delivery took forever and even had to ask for some progress - maybe PostNord but the again maybe also because cheapest possible freight had been chosen
Everything went as it should
Everything went as it should. Fast delivery even though it was just before Christmas😊
I returned my order but had to file a…
I returned my order but had to file a complaint through official channels before I got any reply
Super hurtig delivery !!)
I’ve bought several times from this…
I’ve bought several times from this site and no problem. The delivery was 1-3 days as it is on website.
Super service
God service.
The process and delivery was extremely fast
The process and delivery was extremely fast. And, there were enough information about my package delivery progress.
Den var god.
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