CDON Danmark - Nordens største markedsplads! Reviews 

23,754
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

My parcel just disappeared somewhere. And im waiting 3rd day for the answer from customer service . Didn’t check here before ordering . Very poor raitings.

Rated 2 out of 5 stars

There is no possible way to reach someone in customer care to help you in this company. Clear message they send that they don’t give a damn for the people who decide to trust their money and purch... See more

Company replied

Rated 1 out of 5 stars

Getting nervous maybe I got scammed for more than 2000 dkk. I have returned the order with the shipping label CDON provided, and it was received in Germany on Aug/21/2026. Where is my refund? I ha... See more

Company replied

Rated 2 out of 5 stars

Never recieved my package, and money has not been returned despite several requests. Company involved is ROSFIX, and it is a complete scam. CDON has done nothing but stalling. Dont buy there. Upd... See more

Company replied

Company details

  1. Online Marketplace
  2. also in
  3. Appliance Store
  4. Book Store
  5. Electronics Store
  6. Game Store
  7. Music Store

Written by the company

Vi er til for de små øjeblikke i hverdagen. En glødepære, der skal skiftes. Et værktøj til den løse skrue. En ny vandslange til haven. Og vi er til for de store øjeblikke, hvor drømmene træder til.  Sofaen til den første fælles lejlighed. Spilkonsollen, der har stået øverst på ønskelisten. Den allerførste mobil. Vi er en shoppingdestination, hvor udvalgte sælgere tilbyder dig millioner af produkter inden for forskellige kategorier. Du finder alt lige fra gaming, legetøj og elektronik til have-, skønheds- og kæledyrsprodukter. Ting til livet, ganske enkelt.  Vi er ikke bare en markedsplads. Vi er en del af din hverdag.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

24K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(23,754)

1,114 reviews in the last 12 months

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Rated 1 out of 5 stars

Item arrived damage

Item arrived damage. Customer support initially responds with an offer of 20% deduction. We declined as we want a new item. Then customer support just stops responding entirely, even after we sent 2 follow up emails.

13 March 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - No money returned.

I made an order and the article was broken. Didn’t work even though I tried to follow the instructions they asked me to, because of course it was broken, sent pictures and videos to them.
I had to beg to return the article. They insist I had to pay which is ridiculous, but what would I do with an article that doesn’t work?!

So I ended up accepting and they should deduct the money from the purchase and return the rest of the money to me.
They have already confirmed that they received the article but has been a month and they haven’t returned my money.
IT IS A SCAM COMPANY! Never buy anything from here.

Amanda

11 March 2024
Unprompted review
Rated 1 out of 5 stars

Wrong product information they sent me…

Wrong product information they sent me last years model. Other items from the same order are still not delivered 2 months later, customer support informs that it can take up to a month to figure out where the package is, but then they close the ticket after 14 days because there is no updates. 🤪

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a simple product

Ordered a simple product.
The product had not arrived after a month.

I contacted customer support, they just ignored me.

The staff is incompetent

3 January 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS SELLER

My package dont arrive in norway, the tracking doesnt work from their side and the customer service is ignoring me. Thanks for nothing. Dont expect me to be back - AVOID SPENDING YOUR TIME AND MONEY WITH THEM!

3 February 2024
Unprompted review
Rated 1 out of 5 stars

The worst service I’ve ever had

Have bought items at CDON before and it was ok.
But when I had to return some books, everything went wrong.
I returned the books and they were recieved by the publisher on the 23. of November.
The 11. of January “qliro” charged me the money.
I complained and then I was sent back and forth between cdon-support, the publishers support and qliro. Qliro wrote me that the return had not been registered.
Nothing happened but lots of friendly emails forth and back.I several times included all emails. But I never got my money back.
On the 27. of January CDON closed the case because they considered the problem as handled.

Never did I get such a poor service!

27 January 2024
Unprompted review
Rated 1 out of 5 stars

Received an item with defects

Received an item with defects. Have sent an email 24/12 with pictures, but not heard from them, have been given a case number (5875178), but it doesn't matter when they don't get back to me. Poor service and not ok when received a defect item, why not try to find a solution? As it is now, I have given a gift to my daughter who is with defects.

24 December 2023
Unprompted review
Rated 1 out of 5 stars

Price was somewhat fine

Price was somewhat fine, but delivery took forever and even had to ask for some progress - maybe PostNord but the again maybe also because cheapest possible freight had been chosen

18 December 2023

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