Helpful Company
CC Clements kept me informed when they had problems supplying the water butt taps that I had ordered from their website. They did eventually supply the taps after they were messed about by their supplier.
19 May 2026
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Company details
Written by the company
DIY Hardware Shop selling decorating products, tools, electrical, heating & homewares. 24 Hour Locksmith. Engraving Services. Flogas agent. Keys cut.
Contact info
5-9 Fairland Street, NR18 0AW, Wymondham, United Kingdom
- info@ccclements.uk
- ccclements.uk
4.1
Great
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Always a pleasure.…
Always a pleasure dealing with this company,orders always arrive on time,never any fuss or bother.
22 May 2026
Not received item yet!
12 May 2026
Reply from C.C Clements & Sons
Hi, Sorry to hear your order was late. I hope that you have it now and everything was okey with it. remind me what you ordered so we can make sure this issue doesn't happen again.
Easy to use website
Easy to use website, was able to find the item I wanted. Quick and easy to order online. Package arrived within a few days, well packed and in good condition. Only gripe would be the cost of postage, which was pretty much the same as the item itself.
16 April 2026
Reply from C.C Clements & Sons
Thank you for your feedback, its appreciated. Unfortunately the postage is out of our hands, we'd love to make it cheaper, we're currently trying to work with Royal Mail, to make this happen, but as you can imagine, it's a slow process with them to reach certain targets to get a lower price. We hope this doesn't put you off from using us again.
Quick delivery and well packed
10 April 2026
Reply from C.C Clements & Sons
Thank you for your feedback, its appreciated.
A very reasonably priced prcombination spanneroduct with a…
A very reasonably priced product with a well packaged delivery. The free sweets was a nice touch.
16 February 2026
Reply from C.C Clements & Sons
Thank you for your feedback, its appreciated. We're glad you like the added bonus of sweets :D
Reply from C.C Clements & Sons
Thank you for your feedback, its appreciated.
Lovely customer service
Lovely customer service, and quality product, happy to recommend.
13 July 2025
Reply from C.C Clements & Sons
Thank you for your feedback, its appreciated.
Reply from C.C Clements & Sons
Thank you for your feedback, its appreciated.
Great Cust service
Great Cust service, and great communication and the product was very good, 5* staff and I highly recommend this company many Thanks.
31 March 2025
Reply from C.C Clements & Sons
Thank you for your review. its truly appreciated. We're glad that you're happy with the service. we look forward to seeing you again
Friendly efficient and cost effective…
Friendly efficient and cost effective locksmiths and diy shop
8 March 2025
Unprompted review
Reply from C.C Clements & Sons
Thank you for your review. its truly appreciated. We're glad that you're happy with the service. we look forward to seeing you again
Always a great service from Clements
Always a great service from Clements. Very knowledgeable and helpful staff.
26 February 2025
Reply from C.C Clements & Sons
Thank you for your review. its truly appreciated. We're glad that you're happy with the service. we look forward to seeing you again
Great service
Great service, the delivery took a lot longer than expected but they reassured me If it wasn’t there by Wednesday they would re send my order but it had came Wednesday morning.
13 October 2024
I've valued Clements' customer service…
I've valued Clements' customer service for over two decades. Their expert advice has consistently improved my DIY job, meaning a quieter life at home ......... Thanks very much 👍
28 September 2024
Unprompted review
Amazing shop.
Friendly, helpful staff with great deal of knowledge. Good prices, loyalty card - beats the likes of B&Q. Wide variety of stock.
6 September 2024
Unprompted review
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