CBVC Vehicle Management Reviews 60

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service from Chris, Tara and the team at Gorilla. Fantastic deal on an all electric Peugeot 2008. Would gladly recommend.

Rated 5 out of 5 stars

Was in the market for a car in stock as my previous order was delayed due to the global shortage. Everything was handled smoothly. Updates via email al phone calls along the way and delivery was earli... See more

Rated 5 out of 5 stars

First ever car lease. I ordered a car 'in stock' which I discovered post-event can still mean that its at the factory meaning a c.6 week wait - was hoping for earlier but it was delayed slightly by Br... See more

Rated 5 out of 5 stars

After looking around at many leasing companies I found CBVC to be the most helpful. They really helped me understand the leasing process and help choose a suitable vehicle. In the end I ordered the... See more

Company replied

Company details

  1. Leasing Service
  2. Car Finance and Loan Company

Written by the company

CBVC Vehicle Management has been in operation since 1998, where it was started as a one man operation by Mike Manners, who is still the Managing Director today. 27 years later, we have grown and are now based out of offices in Burton on Trent with dedicated Customer Service and Sales teams. We work with companies and individuals all over the UK, providing services from vehicle leasing to fully outsourced fleet management.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

First time leasing

This was my first time leasing a vehicle and the team at Leasing Gorilla where fantastic.

Mohammed kept me informed throughout the process and was always quick to respond to any question.

I would highly to recommend the team at Leasing Gorilla.

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Nissan Qashqai in stock

Was in the market for a car in stock as my previous order was delayed due to the global shortage. Everything was handled smoothly. Updates via email al phone calls along the way and delivery was earlier than estimated. Would definitely recommend LeasingGorilla from my experience with them. Thanks

7 October 2021
Unprompted review
Rated 5 out of 5 stars

First ever car lease

First ever car lease. I ordered a car 'in stock' which I discovered post-event can still mean that its at the factory meaning a c.6 week wait - was hoping for earlier but it was delayed slightly by Brexit port waiting times. Excellent service from Mica in particular, who gave me updates throughout, very efficient, easy to get hold of. I was no doubt very annoying but she was always extremely polite and helpful. I feel like I got a great deal with the car, guy who dropped it off stayed for ages showing me how every little thing worked and couldn't do enough to help. I would have given 4 star because of the wait but will give 5 because the service really was better than expected - would recommend to family and would use again myself for another competitive deal.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

CBVC

Great service with great prices

25 October 2015
Unprompted review
Rated 5 out of 5 stars

First Class

From the first contact to delivery of the new car Mike and his staff made it all happen without any problems. A stress free experience.

23 October 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Team

CBVC are an excellent team to work with and I am glad to have had the pleasure in dealing with Mike, Richard and the team. I was constantly kept updated throughout the ordering and delivery process which was followed up with a post sale call and email. I would recommend CBVC with no qualms.

7 August 2015
Unprompted review
Rated 5 out of 5 stars

Great first class service

Recently took a private lease with CBVC. Very easy to deal with. A clean and seamless transaction. Friendly team when speaking with them both on the phone and by email. Would recommend them to anyone to use.

23 July 2015
Unprompted review
Rated 5 out of 5 stars

Good service

The team at CBVC always make sure that deliveries and collections are well organised and run smoothly.

16 June 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Christine

Thank you for the feedback, it's great to know that loyal customer gets great service from us.

CBVC Vehicle Management

Rated 5 out of 5 stars

Prompt Service

Prompt service, thanks.

10 June 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Ed

Thank you for the feedback.

CBVC Vehicle Management

Rated 5 out of 5 stars

FORD RANGER WILDTRAK

After looking at several different companies I chose to lease with CBVC because of their very competitive rate and excellent service.

9 June 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Andrew

I'm glad our service met your expectations, it's great to hear.

CBVC Vehicle Management

Rated 5 out of 5 stars

Faultless as usual

Andrew I need another small van for my maintenance team!! Specified quoted financed ordered and delivered in 3 weeks! Great price and with maintenance incl no unexpected bills to come!

9 June 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Adrian

So pleased you have continued to get great service from us.

Thank you
CBVC Vehicle Management

Rated 5 out of 5 stars

fantastic car,fantastic service, fantastic deal

When CBVC suggested I look at the Skoda range I was a bit unsure, but I am so glad I listened to their advice. I would not have even thought of looking at the range without the help, and expertise,of CBVC. They understand exactly what my requirements were, and got the car and the deal for me.
Thanks CBVC

15 May 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Russ

Thanks for the fantastic review, we hope you enjoy your Skoda.

CBVC Vehicle Management

Rated 4 out of 5 stars

Service for Alcon Components Limited

I found the level of service to be great - once the specification had been identified, the swift response to this specification, and the ease of which everything was dealt with minimal fuss. The team went out of their way to get our vehicle to us to shortened timescales.
A couple of observations for the future - highlighting to us the servicing requirements, and the stipulations of the lease company at the outset would have been helpful. It would also have been nice to meet Richard when the vehicle was delivered, so I could thank him in person - that would have finished the job off nicely.

11 May 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Chris

Thank you for the positive feedback, we appreciate the your comments and will feed them back to the sales team.

CBVC Vehicle Management

Rated 4 out of 5 stars

Pleasent experience

Second experience of vehicle leasing and found this one far less stressful than the first, albeit with less information passing between both parties.

Communication was good and questions were answered promptly.

30 April 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Ben

Really pleased to hear that we're less stressful to deal with.

Thank you
CBVC Vehicle Management

Rated 5 out of 5 stars

Superb service

My car was delivered on time and to my exact specification.

30 April 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi

Thank you for the positive feedback

CBVC Vehicle Management

Rated 5 out of 5 stars

lease of new car

Have just had a new lease car ordered and delivered by CBVC, found them to deliver excellent service , no problems at all

27 April 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Lisa

So happy with your review, thank you.

CBVC Vehicle Management

Rated 5 out of 5 stars

Excellent service from start to finish

The CBVC team gave me a first rate experience from the moment I made my first enquiry through to the car being delivered this morning. CBVC found my choice of car at the right price and my expectations were well managed every step of the way. I was regularly updated by the service team even and all questions answered quickly

21 April 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Thank you Andrew

CBVC Vehicle Management

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