CB Services Group Reviews 

249
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From sales to getting new boiler installed was fantastic, full replacement boiler fitted by Liam who new what he was doing, went through everything with us from start to finish even put new washe... See more

Rated 5 out of 5 stars

Was contacted by cb plumbing after our boiler was beyond repair and filled out an online boiler questionnaire. Calvin came out the same evening and explained everything clearly. We then arranged fitti... See more

Rated 5 out of 5 stars

Callum arrived to our freezing cold house to quote for a replacement boiler against two other companies. He was charming, knowledgeable, clear in his explanations to us lay people. He saved us money... See more

Rated 5 out of 5 stars

From start to finish excellent, prompt arrived exactly on time great workers clean and tidy no need to chase them with endless phone calls can't praise them enough.got 3 years free gas certificate cal... See more

Company details

  1. Heating Contractor
  2. also in
  3. Plumber

Written by the company

CB Services Group are a reliable team with over 10 years experience in the plumbing and heating industry. We specialise in boiler installations, full central heating systems, central heating conversions. We look forward to working with you in the future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

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No recent history of asking for reviews

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4.6

All reviews

(249)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing!

I have been looking to get a new boiler installed as the one that came with my house was about 20 years old. I looked at boilers online and had an idea which boiler I was looking to get. I then phoned several companies to get quotes. Several other companies operating in Glasgow with many reviews online attended and gave me quotes. I specifically asked for certain models and brands to be included. Most of the other companies did not include the boilers I'd asked for or quoted a higher price seemingly thinking I will pay a higher price just because it's the boiler I'd asked for so can charge me more.

My experience with Calvin at CB plumbing and heating services was much better. He attended on time and waited on me (I had forgotten I had a appointment scheduled with Calvin that morning). He took a note of my requirements and was able to go through my concerns and gave me a rough estimate of prices and timescales.

He advised he would give me a confirmation of quotes via email which he did within 30min of him leaving my house! He also included free servicing for 3 years. Magnacleanse was available at a lower price than competitors. Because of the fair price and great customer service I also phoned up later and asked for them to include two new radiators which they installed for a very competitive price compared to other companies I'd asked.

The work itself was carried out within about 4 hours and I was amazed at how quickly the engineer took my old boiler apart! The old boiler was in parts and away in about 30 minutes!

The difference the new boiler made to how warm my house is now is amazing! Thank you!

17 April 2024
Unprompted review
Rated 5 out of 5 stars

A very positive experience with my new…

A very positive experience with my new radiators & gas boiler fitting. A quick & very competitive quote with good advice & all my questions answered. The installation was painless! Very little noise made & clean & tidy. Friendly, polite team - highly recommended

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience. The engineers provided me with all the information I needed and successfully worked around the challenges caused by the structure of my flat, finishing the boiler replacement within the expected time frame even when unexpected things came up. Highly recommend.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend- Professional and efficient company!

Really pleased with my new boiler install this week! Spoke with Martin over the phone on the Friday; he was professional and knowledgeable. For the first time I felt reassured that I was not simply speaking with a salesman and at no point did I feel under any pressure. He explained everything fully and simplified the whole process. I was quoted what I felt was a really reasonable price for a high spec boiler which included a follow-up service plan. The install was booked in for the following Monday which was much sooner than anyone other company I had been in touch with were able to do it. The engineer arrived within the specified 2 hour window and he done a really great job. He was very conscientious about ensuring there was no mess at all in my home, and removed the old boiler as well as all rubbish out of the house which is awaiting collection. All in all a pleasure to deal with and will be recommending CB Plumbing and heating services to anyone in need of such a service in the future!

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Quick, efficient service

Was contacted by cb plumbing after our boiler was beyond repair and filled out an online boiler questionnaire. Calvin came out the same evening and explained everything clearly. We then arranged fitting and Liam arrived first thing and was finished around 4pm. Also used their finance company which helped us massively.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

From sales to getting new boiler…

From sales to getting new boiler installed was fantastic, full replacement boiler fitted by Liam who new what he was doing, went through everything with us from start to finish even put new washers on 2 of my radiators which were leaking.
Place left all clean & tidy, help setting up Hive for my phone.
Price was great & everything went to plan as Calvin said it would
Fantastic work from all would definitely recommend them.
Great job guys keep doing what youse do.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

CB were great from start to finish

CB were great from start to finish. Arrived first thing and had the boiler in by late lunch. Boiler needed manufacturer to sort a fault, they arrived next morning and boiler was commissioned by the afternoon, all sorted by CB. Friendly and professional! Highly recommend!

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Boiler change

CD plumbing where easy to deal with
From start to finish all question answered and best of all completed and ran through controls in a day .
Delighted with my purchase thanks guys so much

16 April 2024
Unprompted review
Rated 5 out of 5 stars

professional

Outstanding value combined with efficiency and clear communication.
Quotation provided by engineer - be careful of salesmen who have limited technical knowledge trying to pressure you into buying an inappropriate and expensive system.
Punctual with completion on time, tidy and courteous.
Highly recommended

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service start to finish

I generally don’t leave reviews but feel compelled to do so because the service from CB Plumbing was phenomenal. Firstly, from sales to engineers everyone was knowledgeable and super friendly, they answered every question I had and explained the works throughly. Also worth mentioning they’re competitively priced for the level of service you receive. I needed a full boiler replacement and the sales team talked me through all the options available and what would work best in my house. I received a courtesy call the next day to ensure that I was satisfied with the work. Which I absolutely was, the engineer was fab, prompt and efficient and explained my new boiler system to me. Would highly recommend and will definitely use again!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, would highly recommend them for boiler instilation.
Friendly and professional staff from the beginning until completion of the job.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

CB Plumbing were great

CB Plumbing were great. A really positive and seamless boiler replacement at a fair price. The engineer Calvin was professional and had a wealth of knowledge of the boiler. The job was done quickly and we're really happy with the results.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

A five star service from start to…

A five star service from start to finish.
A salesman came around and gave me all the options. This was a big difference the others just came around and looked at the boiler and gave me a price they all seemed in a rush to get to the next job.
The work was done well and quicker than expected
I would like to say thanks

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Good People.

I’ve had 2 boiler installations from this company, in 2 separate properties. Both installations were progressed professionally on time and without incident. They are good. And helpful. And like to leave a good impression of themselves and the work they carry out. I value their advice and recommend their workmanship and attitude. If they continue like this, they will do very well.

10 February 2024
Unprompted review

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