Good options for filtering with (for me) one exception. "Interior: leather/cloth" My car search only comes with leather, but I want a specific colour
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great selection of vehicles , filters were a great help , found a van that I liked , unfortunately the company didn’t reply to my email so I ended up buying a van elsewhere . Great site , will definit... See more
Company replied
It's been a long time since I bought a car, so it was brilliant to find Cazoo, who have a large amount of cars to choose from and once I'd spotted the one I wanted they took over and sorted it all out... See more
Company replied
First time I have used Cazoo, and I can't recommend it too highly. Good experience all the way through, amazing amount of good cars, reasonably priced, and lots of information. I finally found a mini,... See more
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Company details
About Cazoo UK
Written by the company
Welcome to Cazoo, the 'you' experts
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
Contact info
United Kingdom
- 0203 966 2700
- consumer.support@cazoo.co.uk
- cazoo.co.uk
4.2
Great
48K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They sold a lot of great cars and were…
They sold a lot of great cars and were very helpful
19 May 2026
Unprompted review
Reply from Cazoo UK
That’s what we love to hear! A seamless experience with the dealer is what we strive for – thanks for letting us know! 🙌
Gives a good broad range of motors and…
Gives a good broad range of motors and prices
19 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’ve got the full car buffet on offer – something for every taste and budget 🚗🍽️🙌
Reply from Cazoo UK
Nice and simple 😄 Glad you’re happy with the service – appreciate you sharing 🙌
It is easily connected
It is easily connected
Has lots of choices
Nearly every price range
And has a option to buy your car
19 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like everything’s nicely connected and easy to explore – loads of choice across all budget 🚗💰🙌
Great value great price
19 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’re getting solid value without any fuss – exactly what you want when car hunting 🚗💰🙌
User search friendly.
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like everything’s easy to track down and right at your fingertips 🚗🙌
Reply from Cazoo UK
Nice and simple 😄 Glad you’re finding it easy to use – appreciate you sharing 🙌
Cazoo Dealer Disappointment
The app is good, but I expressed interest in 2 vehicles, requesting additional information through your platform and neither company replied. I found another vehicle on Autotrader and the dealer was very helpful, so I purchased my car from them.
1 May 2026
Unprompted review
Reply from Cazoo UK
Sorry to hear that your enquiries weren’t followed up 😔 We rely on dealers to respond promptly to messages, and it’s disappointing when that doesn’t happen – especially when you’re ready to move forward. We understand how that can affect your experience 🙏🚗
If you’d like us to follow up, email us at consumer.support@cazoo.co.uk with the dealer’s details, and we’ll investigate. 🙏
Thanks for letting us know! 🚗
Really good and straightforward to use…
Really good and straightforward to use especially since I’m buying my first car would recommend.
18 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that 😄 First car shopping can feel like a big step, so it’s great to know everything’s been nice and straightforward for you 🚗🎉 Good luck finding "the one”!
The best site by far for finding your…best web site 👍👍
The best site by far for finding your ideal car,,,,,👍👍👍
17 May 2026
Unprompted review
Reply from Cazoo UK
Now that’s a review 😄👍 Sounds like we’ve earned pole position in your car search journey 🚗🏁 Appreciate the support!
Reply from Cazoo UK
Nice one 😄 Sounds like the car hunt is off to a good start – happy browsing and hope the perfect set of wheels pops up soon 🚗🙌
Easy to navigate and check on your…
Easy to navigate and check on your preferred car choices
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like the search is doing the hard work for you – making it easy to keep tabs on the cars catching your eye 🚗👀🙌
I love browsing Cazoo
I love browsing Cazoo, because there are more cars than any other operator , and all good quality , and the site is so easy to use and cars are so easy to save so you can look at them again by just pressing the icon
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’ve turned car browsing into a full-time hobby now – easy saving, loads of choice, and endless “just one more look” moments 🚗📱🙌
The seller was very helpful in being…
The seller was very helpful in being patient in sorting out the payment. He also did oil change for free.
Good experience all round.
1 May 2026
Unprompted review
Reply from Cazoo UK
That’s brilliant 😄 Sounds like you were looked after properly – patience, helpful service, and a free oil change? That’s a nice little bonus 🚗🛠️🙌
I found it really easy to use to look…
I found it really easy to use to look at and for a 2nd hand car
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😊 Glad the search felt smooth and hassle-free – second-hand car hunting made easy is exactly what we like to hear 🚗🙌
I just love the range of cars you have…
I just love the range of cars you have lots to choose from
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’re enjoying the endless car scrolling experience – a bit like a sweet shop, but for cars 🚗🙌
I think your cars are reasonable priced
I think your cars are reasonable priced
I will buy a vehicle from you soon
Lee .athieson
18 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that, Lee 😊 Glad the pricing’s hitting the right note for you – hopefully your future car is already waiting there with your name on it 🚗🙌
Response time is absolutely fantastic
Response time is absolutely fantastic
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like the replies are arriving before you’ve even put your phone down 🚗⚡ Appreciate you sharing 🙌
Easy to navigate and lots of filters to…
Easy to navigate and lots of filters to save time searching
16 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’re getting straight to the good stuff without wasting time scrolling forever – filters doing the heavy lifting while you sit back 🚗🙌
Highly recommend
So easy to use! Tells me all the details I need about the car unlike other sites. Can filter my search as much as I need. Definitely my favourite way to search for cars
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’ve found your go-to car hunting tool – all the info, none of the faff, just straight to the good stuff 🚗🙌 Really appreciate you sharing that!
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