Cavavin - The Wine Shop Reviews 400

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and incredibly helpful, often providing excellent recommendations. People frequently highlight the outstanding service, noting its efficiency, ease, and personalized approach. The products, especially the wine selection, are considered top-class and offer great value for money. The delivery service is also highly regarded, with many customers appreciating the promptness and careful packaging of their orders. Reviewers often mention the convenience of same-day or fast delivery, making their overall experience very positive.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting wonderful service and knowledge.... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent selection of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Value for money

Customers had positive experiences with value for money. Reviewers consistently praise the excellent value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cavavin has an excellent stock of superb wines from many countries,they will make up hampers for any occasion! They also have delicious coffee,scones and sourdough sandwiches,all very reasonably pri... See more

Company replied

Rated 5 out of 5 stars

My partner and I have attended several of Cavavin Galway’s Tasting Nights over the past couple of years and have always had an incredible time. So when it came to booking a private event for my 30th b... See more

Company replied

Rated 5 out of 5 stars

I bought the gold subscription for three months as a Christmas present to my husband and it was honestly one of the next presents I have ever bought him! The delivery to your door (thank you Siobhan ☺... See more

Company replied


Company details

  1. #2 of 4 best companies in Wine Store
  2. #3 of 7 best companies in Alcohol Store
  3. #2 of 6 best companies in Gift Basket Store
  4. #2 of 4 best companies in Liquor Store

Written by the company

Here at Cavavin Ireland, we strive to provide a great selection of high quality wine that our customers will love in a friendly and informative environment. We like to do things a little different - From our exclusive wines, to our amazing local producers, we like to make your wine experience something special. We have wines from all over the world including an extensive French collection. We ensure our staff are experts in the world of wine to help you take the fuss out of wine selection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

400 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Always a fantastic experience

Always a fantastic experience, service level in picking out the wines that suit me but also delivery

30 May 2024
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Reply from Cavavin - The Wine Shop

Hey Jacinta,

Thank you so much for your great feedback! We are delighted you are shopping with us.

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff, attentive without being pushy and really excellent selection of wines

5 June 2024
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Reply from Cavavin - The Wine Shop

Thank you for your great feedback. We love to hear about your experience with us at Cavavin.

Rated 5 out of 5 stars

Excellent service and quality of wines

Brilliant experience as always. Excellent quality and service. Exceptional wines and selection from all over the world. The tasting experiences are a bonus - I just discovered other wines that I like.

All my favourites are on my account so I won’t even have to keep a note of the names. Highly recommend it!

8 June 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Hi, thank you so much for your great feedback! We are delighted to hear you are enjoying shopping with us at Cavavin. We are happy to hear you found a few new favourites. We hope to see you again soon.

Rated 5 out of 5 stars

Friendly staff and fun and fantastic wine fair

The wine fair was so much fun and we got to discover new wines that we absolutely loved! The staff were so friendly and helpful and it was fantastic value!

8 June 2024
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Reply from Cavavin - The Wine Shop

Hi Miriam,

We are so glad you enjoyed our first ever Wine Fair. We hope too see you in store again now that you have some new favourites.
Thank you for your great feedback.

Rated 5 out of 5 stars

Amazing experience! 10/10

Amazing experience overall. Staff were super friendly and helpful with finding wines suited to our tastes. We had great fun trying out new and fun wines that we never would have discovered otherwise!

8 June 2024
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Reply from Cavavin - The Wine Shop

Hi Veda,

Thank you for your feedback, We are glad you found what you were looking for. Thank you! We hope to see you again soon.

Rated 5 out of 5 stars

Highly Recommend

Excellent wine store with good selection. Good range of prices, good recommendations.
Friendly ambient.

31 May 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Thank you very much for your feedback, We are glad you were happy with our selection of Wines and Bubbles. We hope to see you again soon.

Rated 5 out of 5 stars

Great help and advice from the team

Great help and advice from the team, plain speakers, see what you like and steer you to what you'll love.

3 May 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Hi Brian, Thank you for the great feedback, We are delighted you are enjoying the recommendations. We hope to see you again soon.

Rated 5 out of 5 stars

Very reliable wine supplier

Excellent delivery, very secure packaging and prompt arrival. Lovely wine selection.

2 May 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Thank you for your great feedback. We are delighted you are happy with our service.

Rated 5 out of 5 stars

Great wine tasting experience

We had a really enjoyable evening at a Friday wine tasting, with Louise guiding us through a really engaging range of varied wines, all accompanied by some delicious charcuterie bites.

3 May 2024
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Reply from Cavavin - The Wine Shop

Hi,

Thank you for your feedback on our wine tasting, Louise loves doing what she does. We are delighted you had a great time and we hope to see you again soon.

Rated 5 out of 5 stars

Top Wine and Top Service.

Donal knew what I was looking for, sent on a link for a payment. Delivered safely within one day. A no hassle service from start to finish.

Will order again - without question.

2 May 2024
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Reply from Cavavin - The Wine Shop

Hi, Thank you for your 5 star review! We are delighted you are happy with our service. Customer service is so important to us.

Rated 3 out of 5 stars

Honestly the staff member had no rush…

Honestly the staff member had no rush on them, queued to buy a bottle of wine and they just kept talking to the people she was currently serving, stopping and starting the wrapping of their purchases to have a chat about their holidays ( which is lovely if there wasn't a queue) did not call anyone to help her, or say 'I will be with you soon', waited 10 minutes to be served and I was second in line.

24 April 2024
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Reply from Cavavin - The Wine Shop

Hi Marnie,

Thank you for your review.

Customer service is our number 1 priority and your feedback is hugely appreciated and helpful for us.

Thank you very much for shopping with us, We hope you enjoyed your purchase and we hope to see you again.

Rated 5 out of 5 stars

Great Experience

The assistant who served me was so knowledgeable on her wines and was able to help choose a wine and also recommended there wine tasting evenings.I had also stayed for a coffee and a scone and the scones were the nicest I have had in the city.Great value.Will definetly be back.

25 April 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Hello,

Thank you so much for your great review! We are delighted you had such a great experience. We hope to see you again.

Rated 5 out of 5 stars

Great place to explore wines and whiskies

My husband and I recently visited Cavavin for the first time to explore their wine collection. Whilst there we were introduced to new wines and to their whiskey collection. We are both relatively new to the world of whiskies and have a particular favourite, but must say this will be our go to place to explore both new wines and whiskies in the future. Staff a very knowledgable, we are fast getting through the whiskey we bought and will be stocking up on the same, possibly sampling a few more new ones. As an added bonus the whiskey is a local product.

5 April 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Hi Linda,

Thank you much for your 5 star review. We are delighted you enjoyed the world of Cavavin. We hope to see you both again soon.

Thank you

Rated 5 out of 5 stars

Quick and great packaging when i…

Quick and great packaging when i collected my drinks...also good sales..
Will recommend

30 March 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Hi Dave,

Thank you for your feedback, We really appreciate it!

We hope to see you again soon.

Rated 5 out of 5 stars

Interesting presentation appraoch

Good layout and an interesting way of presenting the wines. The staff are pleasant and knowledgeable.

30 March 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Hi Clinton,

Thank you for your feedback, We are glad you liked the layout of our store. We love what we do and we just love to hear positive feedback.

We hope to see you again soon.

Rated 5 out of 5 stars

Great advice from Loman and Louise as…

Great advice from Loman and Louise as always. Definitely worth paying a little more and getting a lovely wine every time.

13 April 2024
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Reply from Cavavin - The Wine Shop

Hi Glenn,

Thank you for your review. We really appreciate it.

Rated 5 out of 5 stars

Great wine!

Great selection of wine, the service is very well informed & not at all pushy.

In addition, the wine tasting evening is very enjoyable. Louise and Loman were welcoming and extremely knowledgeable and made the night a great experience.

23 February 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Thank you so much for your great feedback! We are delighted you enjoyed the tasting! We love doing what we do and its great to be able to share it with people. Thank you.

Rated 5 out of 5 stars

Good value and quick delivery

Found a whiskey I like for cheaper than it's been in a while, was shocked when the company delivered it directly the next day very quick turn around very happy

4 April 2024
Cavavin - The Wine Shop logo

Reply from Cavavin - The Wine Shop

Hi,

Thank you for your 5 star review, We are delighted you found what you were looking for!

Rated 5 out of 5 stars

Always lovely to deal with in store and…

Always lovely to deal with in store and also very efficient online service.

30 March 2024
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Reply from Cavavin - The Wine Shop

Hi Valerie,

Thank you for your great feed back. We are delighted you have had good experiences both in store and online.

We hope to see you again soon.

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