The company are most professional & helpful. I ordered the wrong product & sent an email to explain. I received a prompt reply & return address which I paid return postage. The correct part was... See more
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Cathedral Products have restored my faith in providing excellent Customer Service from a UK Brand. I would happily buy again from this company as they went above and beyond my expectations when I reac... See more
Absolutely excellent. Their website was clear and easy to navigate. Found the solution to my problem and ordered what I needed to fix it. Goods arrived really quickly. Highly recommend.
I was talked through the whole process of getting a new key and understanding the payment system by a very patient and helpful man on the phone line. Well done and thank you.
Company details
Written by the company
Cathedral Products started back in 1997 with just one item — our original Home Office File Box, which we’re proud to say is still made in our South Staffordshire factory today. Since then, we’ve grown a lot. Our range now covers over 40 different product categories, including everything from home office essentials to crafting must-haves. With a 30,000 sq. ft. warehouse, factory and showroom all under one roof, we’re set up to deliver great value and dependable products to our customers across the UK. We’re all about designing and sourcing items that strike the right balance between innovation, reliability and affordability. Our team travels far and wide to bring new ideas to life, creating practical solutions for use at home, at work or in the classroom. While we work with trusted partners overseas, we’re proud of our British roots. Our in-house manufacturing is a big part of who we are, and products like the Home File Box and Steel Hobby Box are officially certified ‘Made in Britain’. We’re here to make everyday organisation simpler, smarter and more affordable — and we’ve been doing just that for over 25 years.
Contact info
Unit 3 Plant Lane Business Park, Plant Lane, WS7 3GN, Burntwood, Staffordshire , United Kingdom
- 01543224100
- admin@cathedralproducts.co.uk
- cathedralproducts.co.uk
4.8
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Good communication and prompt service.
13 April 2026
Great service
Required new safe key. After a quick telephone call to the company to double check the correct key required I was able to order online very easily and the product was with me two days later. Great service.
26 March 2026
didn't need to buy a complete new paper…
didn't need to buy a complete new paper trimmer. easy to replace items . VFM.
21 March 2026
Easy to order replacement keys for my…
Easy to order replacement keys for my deed boxes.
Great price and fast delivery.
21 March 2026
I had given the incorrect delivery…
I had given the incorrect delivery address, as soon as I realised, I called them and they sorted it out immediately and reassured me that my order would go the correct address. 48 hours later my order arrived.
Excellent service, thank you.
27 March 2026
It was on time
22 March 2026
Nice and simple
Online transaction was straightforward. The spare keys I ordered arrived safely packaged and in arrived within the week.
9 March 2026
Prompt and efficient service
20 March 2026
Good service.
19 March 2026
I was talked through the whole process…
I was talked through the whole process of getting a new key and understanding the payment system by a very patient and helpful man on the phone line. Well done and thank you.
16 March 2026
Excellent service.
The box and files were dispatched speedily. I ordered additional suspension files and when I required some additional tabs these were dispatched to me without query.
4 March 2026
brilliant service thanking you gxxx
1 March 2026
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