Casufit Reviews 237

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 1 out of 5 stars

Don't waste your money ordering from this company. 4 out of the 5 items I purchased did not fit. Wide in the shoulders and bust, too snug across the stomach and hips. Their T-shirt is heavy polyes... See more

Rated 5 out of 5 stars

This was my first time ordering from your company. Placing the order was pretty straightforward. The blouse was very appealing to me because I was a diver and loved observing sea life. I am anxious... See more

Rated 5 out of 5 stars

I am a first timer and I hope this won't be the last. What caught my eye was the unique style of your clothing. Of course I ordered my Kamala sweatshirt like how you put the special touch👍🏾and the "... See more

Company replied

Rated 4 out of 5 stars

I didn't have any trouble ordering, I just hope I receive my order in good time. Sometimes ordering online takes forever to get.

Company details

  1. Women's Clothing Store

Written by the company

At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.


Contact info

3.4

Average

TrustScore 3.5 out of 5

237 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Love the colors and designs available

Love the colors and designs available. I bought a gift for my sister and I'm almost certain she will love it. Only downside is I have no idea on an estimated date of delivery. It was also a touch difficult trying to only get 1 item in my cart, the site kept trying to put two items in and it took me a minute to figure out how to get rid of the second unwanted item.

17 December 2023
Unprompted review
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Reply from Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Your designs are very unique

Your designs are very unique! The website is easy to navigate and checking out was a breeze!

16 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Perusing available styles was easy

Perusing available styles was easy. I'm eager to see if the products are as good as the ordering process was.

15 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

Item Received--color way off and item poor quality--Refunded

I have rewritten this review as an summary to a prior day by day report of my experience.
I ordered a khaki design hoodie on December 6th and by December 14th still had NO indication of shipping or any response from Casufit to my emails UNTIL I posted my experience on TrustPilot. Only then did they post a canned response here. On December 15th, I was told the item was not in stock and would be expedited. I did receive the item on December 26th.

I am thoroughly disappointed in both the color and the quality. The hoodie is not at all the attractive beige and khaki tones shown in the website picture, but a peachy pinkish and turquoise color that I would never have purchased and I will not wear. I have taken a side by side picture of the hoodie advertised (left) vs how it actually looks (right), but I have asked TrustPilot to upload my picture, as there is no upload option when you edit a review. The item is 100% polyester and feels like very cheap fabric. The clothing is poor compared to what is shown on the website. Will not purchase here again.
UPDATE: TrustPilot tells me they do not have the ability to upload my comparison photo. If you respond with your email address, I will send it to you.
Meanwhile, Casufit offered to send me $5.00 and a discount since I cannot use the item I purchased for $34.00. This is useless, since I will never buy from them again. Lesson learned. Run from this business!
12/28/2023 I reported problem to PayPal. They sent the complaint to Casufit and they have refunded my purchase but are still trying to bully me into sending it back to China at my expense (I kept the original packaging and it was sent from Indianapolis, Indiana.) Their site says defective items are returned at THEIR expense, so I have requested a prepaid return label within 30 days or I will donate the item.

6 December 2023
Unprompted review
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Reply from Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Rated 3 out of 5 stars

Some business specifics would help

The clothes look lovely--I didn't see any of them on larger sized models to see how they're sized. Numbers are often meaningless with big girl curves. Also, I have ZERO idea of when the package will get here. I ordered it for Christmas but for all I know I'll be giving these to my girls around Thanksgiving.

14 December 2023
Unprompted review
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Reply from Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Rated 5 out of 5 stars

Easy peezy!

13 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 4 out of 5 stars

So Much Variety

Love the innovative designs and HUGE number of choices. Would have really liked some sizing guidance. Some designs were marked "Women's", but many were not so clear...unisex? Ordered one each for my husband and myself. Won't know until they get here if we guessed correctly...

11 December 2023
Unprompted review
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Reply from Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

The clothing is beautiful

The clothing is beautiful! I just ordered so I can't rate the quality yet but they look nice and thick! I ordered 2 hoodies and a pair of leggings. Ordering it was easy! Thank you!

11 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

I found these products very cool with…

I found these products very cool with unique designs and am looking forward to receiving them.

2 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 4 out of 5 stars

Very cute items

Very cute items. Easy to buy without signing up

11 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

All their beautiful and unusual designs…

All their beautiful and unusual designs were easy to see. The check-out process was uncomplicated and I loved the discounts.

10 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

I made a mistake in my order and have…

I made a mistake in my order and have written 3 or 4 times asking for help but the contact email address that is on all of your pages is returned as undeliverable! There is NO OTHER WAY TO CONTACT YOU besides this faulty email contact info offered on any of your pages.
I paid $50.00 for Order #CAF4803 in which I entered my name instead of my friend Malana Kim Love's name, my friend who I am gifting with this jacket.
The address is correct but I am nervous that the package won't reach her at her apartment without the correct name.
Please help me by inputting her name and/or calling me to confirm the change has been made.
Thank you,
Susan Zalkind
928-300-3614

10 December 2023
Unprompted review
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Reply from Casufit

Dear customer,
Thanks for your feedback. We had already deal with your request and replied your email. Please check your email. Have a nice day!

Rated 4 out of 5 stars

Nice selection of japanese print…

Nice selection of japanese print clothing

9 December 2023
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 4 out of 5 stars

Ordered early Dec I have not received anything yet. Have no idea the quality if there is actually even a product. Not happy! I was just about ready to send you a…

I was just about ready to send you a note and this came up. I realized I shouldn’t have added the 5th item. I believe my discount would’ve been better without it. That disappoints me. I hope the quality of the fabric is good and sizes are true. I can’t wait to get my order.

7 December 2023
Unprompted review
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Reply from Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 1 out of 5 stars

Is less then 1 star possible

Is less then 1 star possible. Pictures of their products on social media sites like Pinterest, lead you to them. The pictures of cotton sweatshirts are not at all what I got. Cheap shiny nylon or acetate are unbearable. DO NOT BUY THIS JUNK.

7 December 2023
Unprompted review
Casufit logo

Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Surprise, Surprise

I came across your address by chance. Was surprised to see all your different styles and prints. There were so many I'll have to return and buy some more.

7 December 2023
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

So”Happy’ I found your store. What a ‘Gem’

I’m so ‘Happy’ I found your store. I LOVE it, and LOVE Cats. Very unique tops. I’m excited to receive my package. You’ll see me again. ‘Thank You’. Just ‘AWESOME’. Wendy House.

7 December 2023
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

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