Very impressed with advice and service provided in choosing mattress and its delivery,, All looks very nice in our bedroom. All solid wood, no flimsy draw base that fall out with weight. Delive... See more
Company replied
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Very impressed with advice and service provided in choosing mattress and its delivery,, All looks very nice in our bedroom. All solid wood, no flimsy draw base that fall out with weight. Delive... See more
Company replied
Excellent customer service (as always). Love shopping with you and only wish we could buy everything!!! We are moving to Scotland shortly, so looking forward to decking the new house out, fingers cr... See more
Company replied
My experience was great. I have looked everywhere for some comfortable dining chairs for months but couldn't find the right size to fit under my dining table. Then a friend recommended Castlesfurnitur... See more
Company replied
I was impressed with the selection of oak furniture and the quality of service I received. The delivery time was a bit long, but it was clearly communicated before I made my purchase, so there were no... See more
Company replied
Castles Furniture is Portsmouth's biggest & best furniture showroom and online store, home to classic furniture and quirky furnishings. Quality products at affordable prices.
Northern Road, PO6, Portsmouth, United Kingdom
Hasn’t replied to negative reviews
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Very professional and speedy service. The team at Castles Furniture communicated clearly and gave knowledgeable, useful advice throughout.
When choosing a chair and material, the staff were friendly and welcoming. I entered the showroom, and they were very helpful in advising.
Promised to fix wardrobes never did athen closed down😩
Following my last review and my deep concern about a half completed order. I can now report that despite Castle Furniture closing down I have received all my remaining order and am fully satisfied, albeit a little stressed in the process. Credit goes to Tim and his helper who are some of the former owners of CF.
They honoured the order and processed it despite liquidation in process. it's nice to meet someone with integrity! many thanks Tim.
A really professional and speedy service! Castles Furniture communicated clearly with me from the day of my order right through to delivery and were very knowledgeable and helpful.
We have met and had dealings with 3 members of staff, all such interactions have been perfect.
Friendly helpful staff. We purchased a decorative mirror which unfortunately had a dent in the frame which we discovered once home. Castles checked their stock before we set out, and we're more than happy to provide a replacement.
The store itself is a great place to browse with a good selection of decent quality oak
furniture and some nice decor accessories.
Excellent customer service, great showroom with a great choice of furniture, delivery service was also excellent
Great shop with helpful and friendly staff, delivered our purchase the same day, impressive
Friendly staff, great products, helpful advice. Must be why they are our go to for furniture.

Reply from Castlesfurniture
We had a very friendly welcome, as always, together with a helpful explanation of sale prices, and another purchase was made. Castles is always our go- to furniture shop where prices are good, and customer service is top- notch.

Reply from Castlesfurniture
They deliver when they say they will &put the item where you want it. Goods are never damaged.The delivery guys are friendly.

Reply from Castlesfurniture
Very prompt service. When they were going to be a bit late, they let me know

Reply from Castlesfurniture
Service and quality exceptional throughout, on all purchases we have made with Castle

Reply from Castlesfurniture

Reply from Castlesfurniture
Amazing service,from start to finish! No pressure sales,just friendly staff who want you to be happy with your purchase. The furniture we chose is great quality and very well made.

Reply from Castlesfurniture
The service was very good kept us informed they were polite really nice people and if I need anything I will shop there first first class company

Reply from Castlesfurniture
Wrong chairs were initially delivered. Matter was resolved, but an inconvenience as had to take time off work to receive them.

Reply from Castlesfurniture
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