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Rated 4 out of 5 stars

As a long term customer of Simply Free Range & Koallah farms I expected good quality, tasty meat - and I got it. Name change and new web site: new name is fine. Web site slick and up to date (though... See more

Rated 5 out of 5 stars

It's so great to buy ethically grown meat that tastes Amazing, supporting local producers and it's all delivered to my door!! Having a selection of other locally produced pantry and dairy products... See more

Rated 5 out of 5 stars

The quality of the produce is outstanding and for me the fact that the animals and land are treated ethically is very important. I am also glad to see all the payment returned to the producer. On line... See more

Rated 5 out of 5 stars

I love Castle Estate. Ordering is really easy, Rebecca has always been so helpful when I've had a question or there's been a technical issue. Most importantly, the meat is excellent quality and I real... See more

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3.8

Great

TrustScore 4 out of 5

49 reviews

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Rated 1 out of 5 stars

NOT RECOMMENDED

Was prepared to spend $800+ on Different cuts of meat from castleestate on a Fortnightly Basis until i got stuffed around By two Employees from castleestate about my Inquiries.

It seems like they are not interested in providing good customer service to their customers and are too lazy to respond back to your emails.

Anyway this will be my first and last time trying to order from them . NEVER AGAIN

7 August 2021
Unprompted review
Rated 1 out of 5 stars

Disappointed by the service

Disappointed by the service. Swapped 2 of our items out, without notice. They were NOT like for like swaps. One was Scotch Filet Steak (Should have been Porterhouse) and the other was Streaky Bacon (Should have been shortcut). Both items were ordered for a specific purpose and although a similar item was provided, it was not suitable.

Was also promised a call back to discuss - never happened. Wont be ordering from these guys again.

29 April 2021
Rated 5 out of 5 stars

We are all winners.

My concern is the ethical and environmental production of meat products. I also like to buy Victorian. Castle Estates fills all my requirements. Service is also top notch.

26 March 2021
Rated 5 out of 5 stars

The quality of the produce is…

The quality of the produce is outstanding and for me the fact that the animals and land are treated ethically is very important. I am also glad to see all the payment returned to the producer. On line customer service is very helpful and the web site is easy to use. The orders are delivered - with a smile, within the time frame specified.bbbbbbbbbbbbbbbbb

25 March 2021
Rated 3 out of 5 stars

Tough steak

Normally I find your products enjoyable, but the porterhouse steaks we received in my last order were tough!

4 March 2021
Rated 2 out of 5 stars

Broken eggs

Meat was fine.
Bought two boxes of eggs and most are broken when I got it .

Called the reception and informed the situation. I asked to be communicated via email but no response since last Sat.

4 March 2021
Rated 5 out of 5 stars

Exceptional quality and ethics

Free range products are better quality and ethically superior, and with Castle Estate’s home delivery it’s never been easier to avoid the harms of factory farms.
I highly recommend Castle Estate!

25 February 2021

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