7Gear Casino | Welcome Pack up to £5000 + 500 FS Reviews 

site went down saturday night with 20 free spins still running.

Profile page still looked complete, then KYC accepted the file on mobile, then said nothing was received. Not exactly confidence-building.

the document requirements page is clear, it names age limits and formats. so why does the cashier not run the KYC at signup, when nothing is waiting on it, instead of the first time you withdraw?

I read the terms before starting, but the expiry time was shorter than advertised. That left me feeling misled rather than simply unlucky

The same bank statement has now been wanted 3 times on 3 different dates, each time by a different automated email, and each time the account page has shown no record of the KYC upload before it.

The lobby filter contradicted the front page

Then favourites emptied itself after logout

do not show a game like it is playable if it is not. Support had the account reference in front of them.

I would not have cared if the site had shown one honest status

After two minor sessions, I tried taking out £23.
The problem was that the request vanished from history while balance stayed lower. My bank app was clearer than the casino screen. That is the kind of basic information that should be obvious AGAIN.

The time-out page looked active at first. Then the next screen made cancellation look immediate. a basic account tool wobbling makes the site look sloppy. I checked again later and the wording still had not changed.

Chat window Thu 12:43; queue position reset after 13 minutes then opened the lobby again. Lobby notice made the profile status look wrong with £115 involved

During lunch, Requested £100 after KYC; casino cashier still says processing

The cashier ran without issues on my old iPhone.

The account page says one thing: The casino bonus timer ended early; I checked it before dinner still waiting

The chat queue put me at position 22.
The frustrating part was that the transcript disappeared when the window refreshed. Friendly support isn't useful when no one reads the thread.
It was a minor issue until the account pages kept disagreeing.

The welcome offer is advertised as up to £100. What arrives is £100 in bonus credit at x40, capped at £120 withdrawable, on a 14 day clock, with only slots at full weighting. Every one of those conditions sits on a different page

Reality check Sun 21:49 went wrong first: play-time alert covered the stake button with Paysafecard. Email update contradicted the email on ticket #84627

Deposit confirmation arrived, but balance updated much later.

Two thousand games advertised, maybe two hundred worth opening.

Ben said my documents were approved. What annoyed me was that the upload bar hit 100% then returned to zero. I spent more time reading the profile than taking the photo. The whole thing felt more confusing than it needed to be.

Fullscreen functioned once, then the sound setting returned on after reload. Tiny thing, but I had already turned it off twice. Customer support was still displaying the same old note afterwards. The status gave no indication of what was supposed to happen next