Got scammed big time. On your first deposit, they force your account to apply a "Welcome Bonus" and it's an impossible 80x requirement. I did not consent to this and I won $380 on a 25 cent bet. So I... See more
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If i didnt hv to pick a star i wouldnt it does not desrve a star. Shouldnt be online, the whole game play is seriously clithed backs out of the game u go back in the game n it chooses the wimning amou... See more
Company replied
Another Costa Rica casino that just takes money from players. It looks like a sister casino to betpanda.io and cryptorino.io. Don't play these casinos, total lies and fraud." This appears to be a war... See more
You deposit and you bet, if you win on Sportsbook - they're gonna hit you with a message like " Your recent betting behaviour has been flagged as suspicious by our Sportsbook provider and a... See more
1.7
Bad
38 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The absolute worst
The absolute worst. Do not give these thieves your time or money. They are pure scum. It's not fair in the slightest. YOU CAN NOT WIN HERE. Please believe me. Do not give them business. They need to be investigated and prosecuted to the full extent. Trust pilot i want my money back
30 May 2025
Unprompted review
Another XP scam casino
I have played on a lot of so called casino sites. This site by far is the biggest scammer of them all. You will be lucky to ever double a deposit. Just another BS site that ties all wins to your XP level and is the greediest i have encountered.
21 February 2025
Unprompted review
Hit a 115$ win and it didn’t pay out
Hit a 115$ win and it didn’t pay out. Showed them the game history on their site and they say they don’t see it on their end. Won’t pay the win out. What a scam site. Won’t be playing here ever again. Many better option out there. Don’t pend your money here.
16 February 2025
Unprompted review
Reply from Casinopunkz
Hello Josh,
Sorry to hear that you have had a negative experience at CasinoPunkz!
This sounds like it could be an issue with the game provider rather than our site, as we only host the games but are not responsible for the actual operational functions of the game.
So unfortunately in situations such as this one, unless you have a screen recording for example, we have to rely on the information provided by the game provider.
Hopefully this clarifies the situation for you and apologies again about the negative experience!
Spun in a bonus on 0.80 spins game…
Spun in a bonus on 0.80 spins game froze on the bonus refreshed page and the bonus disappeared contacted them on the 13th of January it’s now the 24th they are ignoring me constantly replying with generic transcripts. Would avoid this fraudulent site at all costs. Nothing but bad things from my experiences.
12 days for a response from the provider isn’t on they shouldn’t let providers that don’t reply to them promote games on there site AVOID AVOID AVOID !!!! Have supplied all the information via email and live chat still being told to wait it’s now 17 days since this error occurred keep getting generic typo response what more can I do I have given you every thing
13 January 2025
Unprompted review
Reply from Casinopunkz
Hello Charlie,
Sorry to hear that your CasinoPunkz experience has not been ideal.
In situations such as this one we usually need to contact the game provider in order to investigate what actually happened. They usually are quite responsive, but it is possible that their reply is sometimes delayed for a variety of reasons beyond our (and sometimes their) control.
Please provide us with the information requested so we can check for you what the status is, if the problem still persists that is.
Looking forward to hearing from you soon!
worst casino ever
worst casino ever void my 1150 winning say all the winning burst because of the bonus and the bonus expired from 9 days ago!
this is from my deposit, the bonus dont have anything to do with this! i have all the evidence. but they still wont refund. worst casino
what a worst casino
update: the bonus is end on 27 dec and there is no unfinished rounds and everything,but they still talk about this bullshit and didnt want to refund me as a player. they ask me to bear this losses.
5 January 2025
Unprompted review
Reply from Casinopunkz
Hello Chester,
We are sorry to hear that bonuses didn't lead to a happy outcome for you.
Each bonus does have an expiry date, and it is possible that this is what has happened here.
However, we will investigate what went wrong in this particular situation and do our utmost to minimise occurrences such as this one in the future.
SCAM!!!!
Worst casino experience ever. They say in there own rules "no minimum deposit needed" for welcome bonus. But i did not get a bonus and when i contact support they say 20 dollar minimum deposit needed. I sended picture to support about there own rules and they just ignore me, dont add the bonus and blocked me from chat! Stay away from this froud and unserious casino!
25 December 2024
Unprompted review
Reply from Casinopunkz
Hello Andreas,
We are sorry to hear you didn't have the best of experiences at CasinoPunkz.
Each campaign is operated under a certain set of Terms, and should we detected discrepancies such as this one, we will certainly investigate the matter and ensure that this wouldn't happen in the future.
We can however assure you that we are not a scam, but very much a serious casino.
Therefore this is a learning experience for us and we will be better for you in the future!
bonus not working
Doesn't have responsible gaming tools available, the deposit bonus wasn't working had to contact support to "I will inform technical team regarding this and the bonus will be added as soon as possible."
Couldn't close access to the site trough the customer service
Support lied about not receiving email for account closure when in gmail it was delivered.
Their system works when it wants to work to benefit them the most possible way.
20 December 2024
Unprompted review
Reply from Casinopunkz
Hello,
We are sorry to hear that your experience with us has not been positive.
Upon investigating the matter, we can see that you requested account closure via email and your account was closed 8 minutes after we received your request and has been inaccessible since.
You also mentioned the reason for your closure was the cashback and that there are qualifying factors to receive it, not the deposit bonus.
We will of course however take your feedback on board and try to be clearer in our communication going forward!
Absolut joke website
Absolut joke website . No customer service at all . No live chat . I waggered 2000$ in one week dudnt even get a cashback . Never answering messages . Not even its super hard to win on casinos , on top of that this one is not honnest at all . AVOID AT ALL COST.
10 December 2024
Unprompted review
Support doesn’t exist
Is a good platform but the withdrawal time is too long and the support never answer me.
3 December 2024
Unprompted review
Reply from Casinopunkz
Thank you for sharing your feedback. We understand your frustration regarding the withdrawal time and the lack of response from support. Please reach out again with all relevant details, and we will ensure your case is reviewed. We’re committed to providing a better experience for all players, and we appreciate your patience.
Website is designed well and has a good…
Website is designed well and has a good selection overall. The problem is false advertising. Withdrawals are by any means NOT Instant as they write, with the usual scummy 'cancel' button, and support is not anywhere near 24/7 as they write.
I will change this review if I get my money.
2 December 2024
Unprompted review
Reply from Casinopunkz
We understand your frustration, and we take your concerns seriously. Please reach out again with all relevant details, and we’ll ensure your case is reviewed promptly. Our goal is to provide a smooth and transparent experience, and we’re committed to resolving any issues you may have. Thank you for bringing this to our attention.
withdrawal Never received
I signed up at this casino, I won money, I made a withdrawal but I never received the money. I can't even contact customer service, which doesn't respond. I will only remove this notice if you pay me!
My ID is : KEjatEUEgx
The ID of withdraw 01JDNGX4GB8GHHDXC3K0F3KJVG
29 November 2024
Unprompted review
Reply from Casinopunkz
Thank you for your feedback.
We understand your frustration with the delay in receiving your withdrawal. However, for privacy and security reasons, we recommend not sharing personal or account details in public reviews. Please reach out to our support team directly via email or live chat with your account information and withdrawal details, and we will investigate the issue further.
We appreciate your patience and are committed to resolving this matter as quickly as possible.
The site is like any other crypto…
The site is like any other crypto casino site, but when it come the moment of withdraw… days.. and I am still waiting for my withdrawal, I hope they didn’t scam. When you need to speak with the customer service.. it doesn’t exist the customer service. So actually, if I will receive the withdrawal maybe it could be still ok the site if they improve if not… i will write again review to give you my experience and what happened.
25 November 2024
Unprompted review
Reply from Casinopunkz
Thank you for sharing your experience.
We understand your concern regarding the withdrawal delay and the lack of communication with customer service. While withdrawals can sometimes take longer due to security checks or processing times, we agree that timely and clear communication is essential.
Please continue reaching out to our support team for updates, and we will do our best to resolve your issue. We appreciate your patience, and we’re committed to providing a better experience. If the situation changes, we’d be happy to hear from you again.
My mess up
I recently wrote a review about this casino that I want to apologize for. I requested a withdrawl that was taking days and never coming out of pending. I actually put the wrong bitcoin wallet address. So I made the mistake myself. I jumped the gun and wrote a negative review. After support emailed me back and told me the problem, I resubmitted the withdrawl, and within minutes I had my money in my bitcoin wallet. Thank you casinopunkz. This casino really is a legit casino. I'll forever be playing here
21 November 2024
Unprompted review
Reply from Casinopunkz
Thank you for your follow-up and for updating your review. We’re glad to hear that the issue was resolved quickly once the correct wallet address was submitted. We truly appreciate your understanding and kind words, and we’re thrilled to have you as a loyal player. If you ever need assistance again, don’t hesitate to reach out! Thank you for your continued support!
Scam site - avoid at all costs
Scam site, doesn't let you withdraw, has a cancel button (designed so you get frustrated and spend your money) - avoid at all costs.
23 November 2024
Unprompted review
Reply from Casinopunkz
Thank you for sharing your experience.
We understand your frustration with the withdrawal process, and we take these concerns seriously. While security checks or account reviews can sometimes cause delays, clear communication is essential. Please reach out to our support team for further clarification on the status of your account and withdrawal, and we'll do our best to assist you in resolving this matter.
We appreciate your patience, and we’re committed to providing a better experience.
If i didnt hv to pick a star i wouldnt…
If i didnt hv to pick a star i wouldnt it does not desrve a star. Shouldnt be online, the whole game play is seriously clithed backs out of the game u go back in the game n it chooses the wimning amount u couldve won, bonus to get a bonus backs out go back, no freespins none stop backing out.. if u try to go fast backs out, but if ur not winning, it runs just fine, hv fun good luck this casino is purposly ripping people off
19 November 2024
Unprompted review
Reply from Casinopunkz
Thank you for sharing your experience, and we’re sorry to hear about the technical issues you’ve encountered.
Our goal is to provide a seamless gaming experience, and we take reports of glitches or interruptions seriously. Please reach out to our support team with details about the issues you faced, including the game and time of play, so we can investigate further.
We value your feedback and are committed to resolving any problems to improve your experience. Thank you for bringing this to our attention.
Good experience
So far, I haven’t had any issues with the platform. An enjoyable experience and they did pay out all of my winnings. It did take some time on the litecoin side but my bitcoin withdrawals were almost immediate. Thanks again guys for paying out I really appreciate it.
16 November 2024
Unprompted review
Reply from Casinopunkz
Thank you for your feedback! We're glad to hear everything has worked smoothly for you so far. If you ever need assistance or have any suggestions, feel free to reach out—we’re here to help. Enjoy!
Withdrew 2 days ago and it’s still not…
Withdrew 2 days ago and it’s still not been paid. Still a cancel button also. Shameless website ran by crooks. Don’t trust it.
15 November 2024
Unprompted review
Reply from Casinopunkz
Thank you for sharing your feedback.
We’re sorry to hear about the delay with your withdrawal and understand how frustrating this can be. Withdrawals can sometimes take a bit longer due to processing times or routine reviews, but our team is committed to ensuring every request is handled as quickly as possible.
If the option to cancel is still available, it means your request is in the queue. Please feel free to reach out to our support team for a status update—we’re here to help clarify and resolve this for you.
Thank you for your patience, and we appreciate the opportunity to assist.
Casinopunkz.io -
1. Support doesn't exist and if they exist there are probably 1 hour per day (I'm talking about LIVE SUPPORT), when they claim 24/7 live support.
Got a hold of support for 15 minutes.
2. They don't reply to live chat support emails.
3. They don't reply to support at casinopunkz.io
4. Withdrawal times are not present on the website.
5. They don't process withdrawals automatically, probably they do it manually, when their support is online (that 1 hour per day.)
6. They do have a cancel button for withdrawal, so be careful that this is the worst thing about a casino!
When they usually have a cancel button for your withdrawal, they are stalling to process your withdrawal as most of the times you will hit CANCEL.
Anyway, my worst experience so far.
8 November 2024
Unprompted review
Reply from Casinopunkz
Hello!
Thank you for sharing your experience with us. We understand that payment delays can be frustrating, and we’re here to help. Occasionally, delays happen if certain guidelines aren’t fully met, as we strive to keep the platform safe and fair for everyone.
Our support team would be happy to look into your account and clarify any questions. While they’re not available 24/7 at the moment, please feel free to leave a message here: support@casinopunkz.io, and they’ll get back to you as soon as possible. We truly value your feedback and are committed to ensuring you have a positive experience with us.
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