Complete scam, I had multiple games pay but the winnings do not get added to your account. Spend days trying to reach support and told I violated terms of service so I forfeited my winnings. bu... See more
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My Great Experience with Casinochan From the moment I signed up for Casinochan, I was really impressed. The website's layout is clean and simple, making it incredibly easy to find my way around. I'... See more
Company replied
Casinochan have a big Spectre of all Games and Provider. All my favorite Games i found there in a high quality gameplay Feeling. Awesome fast and competent Support, allways friendly! I Play th... See more
Company replied
I’ve had a really positive experience with Casinochan. The platform is easy to use, with a great variety of games to choose from, and everything runs smoothly. Withdrawals are fast and straight... See more
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Company details
Written by the company
CasinoChan is a blend of reliability and a richness of any type of slots, table and live-dealer games. The casino is about responsible gaming and transparency, all while offering astonishingly great bonuses with excellent customer support. Try a really classy and upscale CasinoChan gaming!
Contact info
Australia
- reviews@casinochan.com
- casinochan.com
4.1
Great
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Casinochan… is fab!! :)
Apart from the casino having an abundance of great games, my casino VIP manager MILA is such a delight she is super friendly, helpful, kind and generous and she always signs off with a witty & profound statement. I thoroughly enjoy playing on Casinochan and highly recommend, their chat staff are great, and the wins are fair and withdrawal times are quick!!
17 December 2023
Unprompted review
Reply from Casinochan
Hi Anthea,
Thank you for your fantastic feedback! We're thrilled to hear that you enjoy our wide selection of games and have had such a positive experience with your VIP manager Mila. It's great to know that our chat staff and quick withdrawal times have also met your expectations. Your high recommendation means a lot to us.
Best regards,
The CasinoChan Team
I'll have give MILA a 5 star 🌟 she's…
I'll have give MILA a 5 star 🌟 she's easy to to talk to if you got and issues she fixes it straight away I'm happy with her she's got good customer service🙂👍
31 October 2023
Unprompted review
Reply from Casinochan
Hi Rendy,
Thank you for the kind words! We're delighted to hear that Mila has provided you with excellent service and resolved any issues promptly. Your satisfaction is our priority, and we're glad to know you're happy with her support.
Best regards,
The CasinoChan Team
Mila is terrific
Mila is terrific. They pay out quickly. Never had any issues. Great game selection too.
25 October 2023
Unprompted review
Reply from Casinochan
Hi Kristine,
Thank you for your feedback! We're thrilled to hear that Mila has made a positive impact and that you've had a smooth experience with our quick payouts and game selection. If you need any further assistance or have more feedback, feel free to reach out!
Best wishes,
The CasinoChan Team
Fantastic gaming experience
Fantastic gaming experience
Outstanding customer service and excellent customer support
Would highly recommend this site for your best playing experience
26 October 2023
Unprompted review
Reply from Casinochan
Hi Elley Dunlop,
Thank you for your fantastic feedback! We're delighted to hear that you had a great gaming experience and found our customer service and support outstanding. Your recommendation means a lot to us!
Best regards,
CasinoChan Team
Casinochan is my favourite! when I…
Casinochan is my new favourites when I can! So easy to use, support is very attentive. It's great, stress free.
6 September 2023
Unprompted review
Reply from Casinochan
Hi Katey Hanby,
Thank you for sharing your positive experience with Casinochan! We’re thrilled to hear that you find it easy to use and stress-free with attentive support.
Enjoy your time playing!
Best regards,
Casinochan Team
Maybe better luck watta eva
Casinochan when ever you bet $2 or more you get nothing alot of dead spins and no wins and when ever u get a win over $100 there are more dead spins then wins been with them for ages
27 May 2023
Unprompted review
Reply from Casinochan
Hi allblackshard,
Thank you for your feedback. We’re sorry to hear about your experience. We take all feedback seriously. Please feel free to reach out to our support team directly if you have any specific concerns.
Best regards,
Casinochan Team
Could be better
Withdrawal is fast, bonuses are skim. Having to deposit a minimum of 20, isn’t agreeable. A person should be able to have a choice what to deposit.
8 January 2022
Unprompted review
Reply from Casinochan
Dear Crystal Depagie,
Thank you for sharing your experience. We appreciate your feedback regarding the minimum deposit and bonus options. We strive to offer a variety of options to meet our players' needs, and your input will be considered as we make improvements.
Best regards,
Casinochan Team
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