Casino in general is ok, support (some of them) just cant wait to get you off chat, they will give you answer as short as possible without much explanation about what your question really is.They wil... See more
Company replied
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Of all the Dutch casino’s, this one is the creepiest one with the worst working website and the worst customer service. It starts with creating an account, which is an absolute pain. Then their offer... See more
Liegen over totale stortingen en willen grasg dat je meer verliest hier door ook accepteren ze mensen zonder digid die zich niet kunnen in schrijven in cruks
overall support is always very good. if u have problems weather it's with a bonus that isn't working or about a pay-out, fast response and good problem resolving.. good bonuses. payout's within 24 hou... See more
Company replied
Company details
About Casino777.nl
Written by the company
Bij Casino777.nl kan je als Nederlandse speler rekenen op de ultieme online casino-ervaring.
Gokkasten, tafelspellen en live games, je vindt het er allemaal in een veilige en betrouwbare speelomgeving! Spelers van 24 jaar en ouder profiteren bovendien van een aantrekkelijke welkomstaanbieding.
Casino777.nl mag zich scharen onder de eerste online casino's van Nederland met een vergunning van de Kansspelautoriteit.
Wat kost gokken jou? Stop op tijd. 18+
Contact info
Netherlands
- 020 308 2410
- support@casino777.nl
- casino777.nl
You should know
2.7
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Thanks Arnold
19 August 2025
Reply from Casino777.nl
Dear Bilyan,
Thank you for your 5-star review. Arnold and the rest of our team are available any time you need them!
Kind regards.
team 777nl
Fast answer
18 August 2025
Reply from Casino777.nl
Hello Alex,
Thank you for your lovely review, we are so glad to hear you had a quick response and our customer service team will strive to help you fast and correctly any time you need them, 24 hours a day, 7 days a week!
Kind regards,
team 777nl
Reply from Casino777.nl
Dear Cristian,
Thank you for your review, we're glad to hear you were helped in such a satisfactory manner!
With kind regards,
team 777nl
Reply from Casino777.nl
Dear Horvath,
We are happy to hear you're so satisfied and thank you for your radiant review!
Kind regards.
Team 777nl
Very inexperienced staff and the…Very inexperienced staff and the program does not work well
Very inexperienced staff and the program does not work well
26 July 2025
Reply from Casino777.nl
Dear Hyusein,
We are sorry to hear you were not satisfied with the help received, if you have further questions or issues regarding the website, please do not hesitate to reach out to our team for any assistance, they are happy to do everything they can to assist.
Kind regards,
team 777nl
Awsome support
Quick, good answers directly in point. Conversation take couple minutes and all was done fast and clean
6 July 2025
Reply from Casino777.nl
Dear Kris,
Thank you for your radiant review, we are happy to hear you are satisfied! Our customer service team is always there if you need them.
Kind regards,
Lente
the help is fast attentive and very…
the help is fast attentive and very nice, they always are.
4 July 2025
Reply from Casino777.nl
Dear Bruce,
thank you for your lovely review, we are happy to hear this and strive to give you the best possible experience 24/7!
Kind regards,
777nl team
Best Agent 100
26 June 2025
Reply from Casino777.nl
Dear Lukasz,
Thank you for taking the time to leave your review. We appreciate your feedback and DIno and the rest of our customer service team are ready day and night to assist you when needed!
With kind regards,
The 777nl team
It was fast and my problem was solved…
It was fast and my problem was solved really fast too
22 June 2025
Reply from Casino777.nl
Dear Paul,
We are pleased to hear you were helped quickly and your problem was resolved quick too! Thank you for leaving this lovely bit of feedback, we hope to keep it so!
Kind regards,
team 777.nl
This is not normal!!! Let op! becareful
Well! U know what Casino does but this one is doing really nasty trick and I closed my account immediately. I opened a chat support and they closed my account. They are cheating 100%. Please do not spend any nickel in this casino. Why? When I was playing a game, suddenly I needed to sign in again and again several times so the game reset itself and I could not win anything at all. I spent 100 euros. Be careful with this scam people. They wanted me to send pictures from the issue I had but of course I am not gonna waist my time with these scammers. I will report this to the authorities. If I could give cero stars I will do it. Stealing from people is not possible so be careful. I will never ever trust this casino again.
23 May 2025
Unprompted review
Thanks for help
10 May 2025
Reply from Casino777.nl
Hello Dawid,
We are happy we were able to help you, thank you for leaving such a glowing review!
Kind regards,
team 777nl
Never win here put out so much money…
Never win here put out so much money don't win a thing and hardly no bonuses I think I will quit this one
8 May 2025
Unprompted review
Reply from Casino777.nl
Dear Andreas,
We are sorry to hear that luck has not been on your side with our website. Unfortunately, due to the nature of gambling and the RNG providing the result for each spin, we cannot guarantee wins, though we much prefer seeing our players have a more positive experience, of course!
Kind regards,
team 777nl
Reply from Casino777.nl
Dear Nojeas,
We thank you for leaving such a radiant review and that you will keep enjoying your time with us!
Kind regards,
team 777nl
Reply from Casino777.nl
Dear Michal,
Thank you for your radient review, we are pleased to hear you're satisfied with our website!
Kind regards,
team 777nl
I registered yesterday casino777.nl and…
I registered yesterday casino777.nl and gave all the information requested from me I sent the front and back photos of my ID they said the registration process was successful and I made a deposit I first uploaded 100 euros I lost my 100 euros in seconds I uploaded 100 euros a second time and lost again finally I uploaded 150 euros and the site froze and did not allow me to do any transactions and I asked the help center to return my money at first they said okay a few hours passed the money was still on the site then I quickly made the withdrawal transaction with my own effort and I wrote to the help center asking them to transfer my money to my account but they told me it takes 1 business day to be approved and today I have been waiting all day and I received an e-mail saying that the back photo of my ID is needed and they told me to wait again for another business day I think they will think of something tomorrow again not to pay me my own money this is literally victimizing a person
8 April 2025
Unprompted review
Never again not even a 10 euro
Never again not even a 10 euro, your bonus free spins are 10ct euro what ridiculous.
This site collect your data even the games stays with the last game saved it should restart after you log off.
And is the same saved game as the unibet.
Today was my last 10 euro i played on your casino games.
After winning a bit money you took 100% more to win the 15 % back and even it's very difficult to get a free spin or a bonus.
I don't need any of that bullshit for what you call cruks that is even more nonsense pffff.
I don't have any gambling addiction I just like to play for fun but I don't get any fun anymore if you don't even get at least 1 bonus game or free spins.
Your promotions are not what I'm looking for.....!!!!
8 April 2025
Unprompted review
Good help no problem
3 April 2025
Reply from Casino777.nl
Dear Jacek,
Thank you for your radiant review, we're happy to hear you were assisted well!
With kind regards,
team 777nl
Quick and fast help
29 March 2025
Reply from Casino777.nl
Dear Lukasz,
Thank you for taking the time to review your assistance and the site, we appreciate your input.
With kind regards,
team 777nl
Reply from Casino777.nl
Dear Karan,
Thank you for your kind words, we strive to help as swiftly as we can, though we always put quality first, of course!
Kind regards,
the 777nl team
777 communication is even worse than Ard van Peppen’s right foot
Only had terrible experiences in the few times I played here. First of all, everybody with a European IBAN can deposit, but they can only pay out to Dutch IBAN. After weeks of communication they managed to do a manual payment. Few weeks after I gave it another chance, but the same bad experience. Besides the fact that the website is not working smoothly, was also the payout a nightmare again. I don’t mind to wait a few hours or days for a payout. But if you send an email that the payout is processed, and the money will be on my account soon. I also expect that to be. But when I checked a few hours later, no 777 money in the account. I contacted customer service and they told me the payout still need to be reviewed, for already 8 hours.. I understand that smaller companies like 777, unlike Unibet for example, didn’t have the budget to have finance teams 24/7, but that doesn’t mean that they always have to be on holidays, or maybe I understood this wrong from the CS, because I was 169% sure talking to a robot, probably even with dyslexia and an immigration background.
If you are a big fan of weird and vague communication, go to 777!
7 March 2025
Unprompted review
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