I tried to quit online gambling a few times, but honestly, this site pulls me back more than the others because it feels, I don’t know, less aggressive? They don’t spam me with “you missed this bonus”... See more
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I hate clunky upload forms, but this one let me drag and drop photos from my gallery on mobile. It showed a little progress bar and confirmation. Whole verification step felt much less painful because... See more
Their bonus terms are not super simple at first glance, I had to go through them twice to really get what games count what percentage. But once I got that sorted, it was fine. At least they put everyt... See more
The T&Cs are long like everywhere, but at least the parts about bonuses and withdrawals are written in normal language. English isn’t my first language and I could still figure out the main rules, whi... See more
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- casino-selection-lab.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Email support answered my screenshot
Email support answered my screenshot. The issue was that the transcript disappeared when the window refreshed. the chat closing mid-message was the bit that ended it for me. That tiny mismatch made the whole account harder to trust STILL pending.
Filters barely function
The FAQ reads like it was run through a…
The FAQ reads like it was run through a bad translator, half the bonus rules contradict the terms page. Good luck figuring it out.
support closed the bonus chat abruptly
Support promised an update within four…
Support promised an update within four hours and attached 9175 The ticket closed automatically that evening without any answer.
No licence number anywhere I could…
No licence number anywhere I could find, and the bonus rules in the FAQ didnt match the terms page. That inconsistency killed any trust before Id even deposited much.
Agent Adam ignored the previous ticket…
Agent Adam ignored the previous ticket notes again.
I uploaded the same driving licence…
I uploaded the same driving licence again today..
Round result never loaded.
the cashier used confusing labels
the cashier used confusing labels; honestly, I expected the basics to work.
balance updated late every spin
balance updated late every spin, kind of ruined the flow.
One e-wallet deposit failed and…
One e-wallet deposit failed and reversed, and the money came back after a bit. A hiccup that got sorted plainly, evens out to fine overall.
The turbo mode setting resets every…
The turbo mode setting resets every session, small but proper annoying.
Keyboard hid the button
Low minimum deposit
Could start playing with just 5€. That’s perfect for testing the waters without committing much. Not many sites let you start that low anymore.
Nothing special but I trust it
It’s not the flashiest or most generous site I’ve seen. But what it says, it mostly does. Bonuses credit, wagers track correctly, and payouts appear. For online gambling, that’s already pretty solid in my book.
Spins look smooth at 60hz
On my newer phone the animations are super smooth, which somehow makes losing sting less. Looks polished.
Nice loyalty points
I didn’t pay attention at first, but turns out you collect points just by playing. After a while I could swap them for some free spins. Didn’t make me rich or anything, but feels like a small refund on my fun money.
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