The reload banner showed one rule before activation. The issue was that cashback changed amount between two account pages. a promo can be average and still be clear
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The games are fun but wow those bonus rules are something else. I had to read them twice and still asked support if I understood it right. They answered, kind of generic, but it did help. Lost my firs... See more
While using my second-hand phone, the slot list looked bigger before registration. Reloading helped briefly, then the same probelm came back
I tried two other online casinos before and both annoyed me with constant emails and stupid popups. This one is quieter. I turned off most promos and they actually respected it. I win sometimes, lose... See more
Company details
Written by the company
WestAce Casino | 400% opptil 150 000 kr + 400 GS
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Game search showed unavailable titles
While using my second-hand phone
While using my second-hand phone, the slot list looked bigger before registration. Reloading helped briefly, then the same probelm came back
time-out could be cancelled right after…
time-out could be cancelled right after I set it. The account page still pretended everything was fine.
Payout stuck for days
Document upload failed twice
Balance stuck after the round.
Agent mised the point once again.
if the bonus is voided
if the bonus is voided, why does the balance still show it as available?
Slots here feel fair enough
Obviously the house wins long term, but compared to another place I played, I get more small hits here. Could be just luck, I know, still it keeps me in the game longer and that’s what I want.
Not overloaded with tournaments
I get overwhelmed when a casino has a million leaderboards. This one has some tournaments but I can mostly ignore them and just play. No pressure to chase points. That suits my style a lot more.
Won on free spins
They gave me some free spins for my birthday week, I almost forgot. Played them half-heartedly and surprisingly hit like 60 bucks. Withdrew half, gambled the rest away, but it felt like a little gift.
Late night live dealer
I’m a night owl and there are still live tables open when I play at 2am. Good for my weird schedule.
Good weekend promos
weekend reload bonus is small but ok, i used it couple times, wagering not impossible if you play smart
My withdrawals not blocked
I had a fear they’d suddenly ask for new documents each time, but so far, after first verification, every cashout just goes through without drama.
Bank statements look neutral
The transaction name doesn’t scream “CASINO” in giant letters, which I appreciate. It just shows the payment company. Makes me less embarrassed when my partner glances at the statements.
Nice surprise cashout
I was down to my last few euros, decided to raise the bet for a “last spin” and actually hit a decent win. Turned 3 into around 80. I instantly requested a withdrawal before I could give it back, and it went through that same day. Probably my luckiest timing so far.
Slot selection better than sportsbook
I signed up originally for sports betting but ended up spending more time in the casino section. Odds on sports are fine, but the slots are what kept me here. Reminds me to not chase my team’s losses at least.
Good that it remembers my login
I hate typing my full email and password on mobile all the time. This site keeps me logged in just long enough, and when it asks again, it’s not too often. Balance between security and convenience feels right.
Confusing bonus but okay site
The games are fun but wow those bonus rules are something else. I had to read them twice and still asked support if I understood it right. They answered, kind of generic, but it did help. Lost my first deposit anyway yet I didn’t feel cheated, just my luck being bad like usual. Mobile browser play was smooth, no crashes on my Android. Not amazing, not terrible, just… fine overall.
Tournament win was tiny but fun
Came like 10th in a small slot race and got a few bonus spins as prize. Not huge value, but seeing my name on the leaderboard gave me a silly thrill.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
