Four support contacts, four clear answers that addressed the question. Two bonus queries, one card that would not save, one deposit limit change. Nothing took more than a day. That is as far as my e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Worth writing this one down. A deposit went out of the account but never showed in the cashier, and I noticed at about eleven at night, which is exactly when you expect to get nowhere. Live chat h... See more
The terms run long and I would not call them fun reading on a bus They are specific though, the wagering multiplier and the bet ceiling and the expiry date sit in the same paragraph rather than s... See more
I tried to send the utility bill through the app and the photo kept coming out blurry, ended up using the browser on the same handset. uploaded fine there and the KYC banner disappeared by the evening... See more
Company details
Written by the company
Vergleichen Sie Online-Casinos in Österreich mit Paysafecard als Zahlungsoption, klaren Bedingungen und benutzerfreundlichen Plattformen.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Four support contacts
Four support contacts, four clear answers that addressed the question.
Two bonus queries, one card that would not save, one deposit limit change. Nothing took more than a day.
That is as far as my experience goes.
One address file was rejected
One address file was rejected, but the reason was clear enough for me to fix it, yeah. Nothing huge, but the detail made the session easier.
asked from the parking lot on my phone
asked from the parking lot on my phone. chat loaded fine on cell service and the deposit question was answerd before i drove off.
Sophie from support checked the earlier…
Sophie from support checked the earlier ticket before replying.
Wasnt sure if the site needed an app
Wasnt sure if the site needed an app, turns out the browser works fine on the phone
Put a fiver in, played a few spins, screen never jumped about
Oh and it asked if i wanted a session reminder at 30 minutes
Worth writing this one down
Worth writing this one down. A deposit went out of the account but never showed in the cashier, and I noticed at about eleven at night, which is exactly when you expect to get nowhere. Live chat had someone on it in three minutes.
Nick found it sitting unmatched, said it needed the payments desk, gave me case 33507, and told me the desk opens at seven.
At 07:40 it was on the balance. What I liked was that he did not pretend he could fix it himself at midnight, he just said who would and when.
Book of Dead kam nach WLAN-Abbruch…
Book of Dead kam nach WLAN-Abbruch sauber zurück
my favourites row has kept the same six…
my favourites row has kept the same six slots since spring
First week
First week. Opened what I think is the live section, the one with a real croupier, and sat on a 50p table for ten minutes. The round list afterwards showed everything I'd put on, more detail than I'd bargained for
Proof photo accepted quickly on…
Proof photo accepted quickly on Thursday.
I had one shoe on already
I had one shoe on already. support read casino ticket #1812 and gave a clear next step
Tried a small reload on Book of Dead
Tried a small reload on Book of Dead. The progress bar lagged a little after the session, then caught up before I went to bed.
The play-session reminder appeared…
The play-session reminder appeared after one hour, right when I had set it. Not dramatic, just useful while I was half-watching TV.
I tried to send the utility bill…
I tried to send the utility bill through the app and the photo kept coming out blurry, ended up using the browser on the same handset. uploaded fine there and the KYC banner disappeared by the evening.
Uploaded ID while the bus was late
Uploaded ID while the bus was late, profile showed complete later.
Daniel from support checked the ticket…
Daniel from support checked the ticket instead of repeating generic advice.
Date filter worked after the second try…
Date filter worked after the second try first try on mobile, from the mobile cashier.
that two-hour time-out quietly normally…
that two-hour time-out quietly normally functioned in another browser 2:21pm.
Sounds boring
Sounds boring, but the contact form turned into an email thread about my casino withdrawal good enough for me
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
