casigo.com Reviews 47

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid this site, even after you ask them to close your site, they’ll reopen it to tempt you back. Do not believe in responsible gaming and very difficult to withdraw from due to the ridiculous verific... See more

Rated 5 out of 5 stars

Great Experience with Casigo. Awesome promotions and not stingy with bonuses . First time in a long time have i found a casino im happy with and I will definitely continue to play here at my new fa... See more

Rated 4 out of 5 stars

I was pleasantly surprised with the casino. The signup was very straight forward and the welcome bonus that was offered on my first deposit was great. The bonus requirement was a bit high but it is ab... See more

Rated 1 out of 5 stars

All sites from White Hat Gaming are simply said scamming thieves.Every single game rigged for their advantage.Games catching errors for no reason just to interrupt in your play and make u loose.Its th... See more

3.0

Average

TrustScore 3 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not understanding how they got a MGA…

Not understanding how they got a MGA license. The site is full of shit. I have told them around 10 times that I have forgotten my mobile number when they ask me to verify it because of other queries. They don't read the emails or chats what happened before and sent you an automated messages, on top they respond every 3 days. Because I have forgotten my mobile number, but still VERIFIED all other questions correctly they cant help me, because they have empty brains between their ears and eyes.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

Nice bonuses, slow response

The welcome bonus was generous and games worked well across devices. But support was slow to respond when I had a withdrawal question. Overall a good site, just needs better service speed.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam casino

Scam casino i can confirm that. I lost 350$ just few hours ago . First no loyalty and also the games they are using somethings to controll them. I make screen video about 500 spin no bonus. In the game i use to play i only play that game. So for everyone to be cerful neverr ever deposit in the casino

7 October 2024
Unprompted review
Rated 1 out of 5 stars

Thieves!!!

Absolute, totally scam site!!!!! No problem taking your money from your account, but if an when you win, now your account isn't valid. I've been over two weeks sending documents, everything theve asked for, lied too being told I'll get an email and have a manual deposit no worries. Every excuse in the book to give the runaround and not pay back. Worst site ever!!!! Absolute thievery at its best!!!! Don't be had. Casigo is a totally criminal site that takes your money and will not pay you back!! Disgusted!!! 🤮

30 April 2024
Unprompted review
Rated 1 out of 5 stars

A NICE LOOKING SITE .

A NICE LOOKING SITE .
BUT WITHDRAWALS ARE A NIGHTMARE
OTHER COMPANIES PAY WITHIN MINTUES
THIS SITE TAKES DAYS SOMETIMES
DREADFUL AS THEY TAKE YOUR MONEY IN SECONDS

28 March 2024
Unprompted review
Rated 1 out of 5 stars

All sites from White Hat Gaming are…

All sites from White Hat Gaming are simply said scamming thieves.Every single game rigged for their advantage.Games catching errors for no reason just to interrupt in your play and make u loose.Its the worst brand in the UK.basically bunch of thieves and cheaters and highy recommend to avoid those dirty rats.

13 July 2023
Unprompted review
Rated 1 out of 5 stars

Scam Casino

I wish I had read some of the reviews on here before trying this scam casino. I tried to withdraw $250 so they lied and said I had bet more than $5 on a spin with my bonus.

23 December 2022
Unprompted review
Rated 1 out of 5 stars

TERRIBLE SUPPORT USE AT YOU OWN RISK

I originally reviewed this casino as 5star as low deposit options and they payed out fast. Changing to 1 star as in owed several hundred in cashback and my so called account manager wont respond to my emails. now been almost 3 weeks no response its says monthly cashback is auto credited and my tier rewards will be credited automaticly. Which I only ever recieved once after complaining. Support chat say they cant credit it and to email a support adress they provide. The email auto responds saying they will contact me within 24 hrs no contact made. Utterly a joke of a casino that does not give any of the promotions or bonuses thier claim to offer. I would reccomend stay away as if u encounter a problem they wont help and tell you to email support email. The email responce is automated and will tell u to go to live chat where live chat will send u back to the email that tells you to go to live support impossible to move foward and support cant actualy do anything. Funny thing is they say they cant add tier rewards but I did recieved it once when I complained from chat over 7 months ago so how did they add it all the way back then?

28 November 2022
Unprompted review
Rated 1 out of 5 stars

Don't play here.

Don't play here.

They are rogues under the guise of licenses and players first.

They had zero withdrawal options available to me after winning 5000x, winning 5000nzd from 1nzd bet.
Uploaded some money via my skrill to make it then an option to withdraw with, I tested it with 800nzd, and received the money to my Skrill an appauling 53 hours later. Then proceeded to try withdraw more, got told they had problems with processing it on skrills side, then took it upon themselves to remove it as an option to withdraw to any further and proceeded to try and force a bank account info from me after using paysafes and Skrill to deposit with. They are currently under investigation by skrills merchant team regarding there contract. I will know in the next day or two if I go the next step once I hear from Skrill, but I guarantee the casino are giving Skrill delayed responses also (if any)
Update will come when I can.

I've been playing online slots on many casinos online for about 5 years now, these guys are liars and fraudsters and can't afford to pay their players. Take it from someone with experience, stay away unless you want to waste your valuable time making them play ball for months.

Go somewhere where you can enjoy yourself and hit withdrawal on your money as easy as you can deposit.

Edit- stay well clear of these guys and any other white hat establishment.

9 October 2022
Unprompted review
Rated 1 out of 5 stars

Terrible site!

Terrible site!! Out of no where- I was unable to play any preferred games- DO NOT give these scammers your money!!!

28 October 2022
Unprompted review
Rated 1 out of 5 stars

Rubbish casino

Rubbish casino. Dead spin after dead spin. Won 8 spins from 50 . Can't remember when I last had a good run on their games. Certainly not in the last $200.( 6 deposit) at least. Problem is you win once and keep coming back. Well lesson learned. Hopefully

20 October 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look