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Cash Link USA Reviews 4,717

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TrustScore 4.5 out of 5

4.7

Non-Bank Financial Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making the process smooth and easy. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and go above and beyond to assist with inquiries and ensure a positive experience. The service itself is frequently described as efficient and quick, with many appreciating the fast approval and overall seamless user experience. However, some customers also noted issues related to payment, specifically regarding the speed of receiving funds and occasional discrepancies with auto-drafts. A few people mentioned delays in deposits or difficulties in reaching someone to answer questions, and some expressed frustration with the verification process and the waiting period for funds.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Service

Consumers consistently report positive experiences with the service. Many highlight the professionalism and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process to be smooth,... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the fast funding and the... See more

Based on these reviews

Rated 5 out of 5 stars

Thw agent Carole stated she would call me back because the system was slow. She did indeed keep her word promptly.She was so kind and professional when she spoke. I have encountered many other compa... See more

Rated 5 out of 5 stars

Service Representative was very helpful and pleasant. He explained all aspects of the loan and made the process very smooth and move along quickly. My only complaint was that I wanted to be funded tha... See more

Rated 5 out of 5 stars

We live paycheck to paycheck so our check varies every pay period. Your rep worked with us and it was so appreciated. Otherwise we wouldn't have had enough for groceries 😢. Thank you so much! Mrs... See more

Rated 5 out of 5 stars

Welcoming representative over the phone, she walked me throught the process at my pace. I forgot her name, started with an "M"..she stayed on the phone until every step was complete, answered and expl... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Cash Link USA provides access to credit for under-banked consumers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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