CashForUsedLaptop.com Reviews 

361
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

A great way to recoup some of the investment you spent on your unused hardware. This was such a pleasant experience. They were extremely transparent with the analysis of my hardware, and payment was p... See more

Rated 1 out of 5 stars

I sent them a brand new laptop because I was gifted another one (was in college) and needed the money. I shipped it to them and took pictures of the laptop to show how brand new it was. They advised... See more

Rated 5 out of 5 stars

Easy, straightforward process. You answer a few questions, they send you the shipping label, and upon receipt, they give you an updated final offer, based on their techs' examination of the laptop. On... See more

Rated 5 out of 5 stars

Overall pretty happy. I was offered less than what I was quoted after they looked at my laptop, but they explained in detail the reason for the lower offer. They were friendly and efficient in proce... See more

Company details

  1. Used Computer Store

Written by the company

CashForUsedLaptop.com is a favorite stop for selling your used laptop for cash. You sell your laptop of whichever brand, Dell, HP, Lenovo, Apple, and get cash in matter of hours.


Contact info

3.7

Average

TrustScore 3.5 out of 5

361 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(361)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Well it took a total of 15 days for…

Well it took a total of 15 days for everything to go threw and when it did they gave me 75 dollars when I was told I was getting 250 this place is a joke very unprofessional inconsiderate this is the worst experience I've ever went through I highly recommend nobody goes to this site thank you for nothing

1 May 2023
Unprompted review
CashForUsedLaptop.com logo

Reply from CashForUsedLaptop.com

Hi Jimmy,

I'm sorry to hear that you had a bad experience with us.

Unfortunately, your review is NOT based on actual facts. Below is our detailed response with actual facts.

1. You placed an order on May 5, 2023 to sell HP ZBook 14 G7 Intel Core i5 10th Gen in Brand New condition.
2. We sent you a prepaid label on May 05, 2023
3. The laptop was delivered at our facility on May 15, 2023.
4. The laptop was inspected ON TIME within 2 days and we sent you a report on May 17, 2023.
5. You had MISREPORTED the laptop in the order process and the laptop was HP ProBook 440 G7 Intel Core i5 10th Gen and the laptop was NOT in Brand New condition.
Please see pictures shared on the below link.
The laptop was MISREPORTED by you.
https://ibb.co/nMHDcvX
4. You agreed to our findings without any concern
5. We processed the payment to you on May 18th, 2023.

You had NO concerns during the entire process of your transaction and dealing with our team, and had NOT communicated any concerns of complain of our findings or the process.

Rated 5 out of 5 stars

What an excellent service!

Excellent service I had sold my laptop to them. They sent the payment to me. I will definitely sell item again to them for the future. This is 5 stars rate up I gave.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Quick with user-friendly service - a great process to send in my laptop with payment made quickly. Highly recommend this service.

10 May 2023
Unprompted review
Rated 1 out of 5 stars

FRAUD

Do not trust the 5 star reviews, they are paid for. After leaving my Google review, this company left multiple voicemails and e-mails attempting to bribe me with $25 more to change it to a 5-star.

They also claim on their website that they are BBB accredited. Check out Hummingbird International LLC on BBB. They are not accredited because they have an F.

As expected, this company was completely fraudulent in their schemes of appearing to offer more for your used laptop only to receive it and come back with bogus reasons as to why it's worth less than half of what their original quote was.

The laptop I sent them had sat unused for several years with maybe 10 hours of use on it and a missing battery, as it had died due to sitting for so long. That was made very clear in my initial communication with them.

Before sending, I asked for confirmation on my quote as I was actually sending them an 8th generation and only 7th was selectable on their website. I was told by Joshua that a revised offer for the newer generation could not be given until I took the time to pack it up and ship it to them.

They received my laptop on a Wednesday. Their website claims you will be given an estimate and paid within one business day of receiving. My e-mail I sent to them on Friday (after not hearing anything back for two days) was ignored and Monday morning they came back with a lowball offer three business days later.

Not only was that revised offer less but it was less than half of what I was quoted for the older generation because of an "expired warranty" and "major marks or damage." Of course this laptop had an expired warranty, it was made in 2018. It had one tiny superficial scratch on the lid and not a single other sign of usage.

Not only that, but after being informed of their new offer- the new quote on their website for that laptop model miraculously dropped in value by a substantial amount. This is a total bait and switch operation, if you still choose to deal with them be prepared to fight tooth and nail to make it anywhere near the first offer they give.

16 April 2023
Unprompted review
Rated 5 out of 5 stars

-sell in bulk and get paid fast!!

-communication was timely and they were very professional
-the “offer” was less than the “original quote” but everything was explained in detail and they provided pictures as well so I could understand why they chose to adjust the prices.
-I recommend selling in bulk here. There is an 80% chance you will not like the “offer” once they evaluate your tech if you are only selling one item.
-overall awesome customer service and fast payout! Give it a Try!!

28 April 2023
Unprompted review
Rated 5 out of 5 stars

JZ and Joshua were good in terms of…

JZ and Joshua from Cashforusedlaptop were good in terms of communication and the overall process. Quick responses and support. I sold my new Dell touchscreen laptop to them and they provided a free shipping label and got paid quickly via PayPal. Appreciate the help. Thank you and best of luck with your business.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Easy Transaction

Straightforward transaction. These guys kept in touch with me and made the process easy. Would use again for sure.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

If you wanna get rid of it fast your at the right place, but if you trying to make a serious profit take your belongings to a pawnshop or sale it yourself online

The Pro’s: Easy transactions, respond times.
The Con’s: They pay way less than what your item is worth, they will say your battery is only holding half a charge and all laptops I sent to them were brand new aftermarket batteries that I personally charged up on the laptops. They will also say things like your computer is out of warranty and any other excuse to lowball you… If this place recycles electronics why does this matter? I personally fix computers and buy hardware to get them up and running again and I also install the latest OS to everyone of them… So yes I got lowballed and if you already sent your computers in and disagree with they offer, you will have to spend more money to send them a label for them to return it to you… And by the way I was asked can I leave them a 5 star review because I asked can they send my money from check to Venmo

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Fast and easy process

A very great company. The process was fast and easy. I sent my laptop in no issues and they got back to me with a fair and accurate offer. I would highly recommend

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience; I received a prepaid shipping label and got my quote for my used laptop in 3 business days of sending it out. I got payment the day after I got my quote. All in all, I was pleased with my experience.

24 April 2023
Unprompted review

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