Cash for Gold USA Reviews 

2,193
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,229 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that selling precious items is remarkably simple, transparent, and fast, making the entire procedure completely stress-free for first-time sellers. People deeply appreciate the friendly guidance provided throughout the transactions, ensuring everyone feels comfortable and well-informed from the very beginning until the end. Some reviewers were not happy with the initial estimates, mentioning that the first appraisal values calculated online were significantly lower than anticipated. Despite these financial discrepancies, customers frequently note that support representatives are approachable and willing to discuss fair adjustments upon request.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and professional... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Price

Customers consistently note positive experiences with price, highlighting fair and reasonable quotes for... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful, courteous, and professional... See more

Payment

Customers had positive experiences with payment, highlighting fast payouts and smooth transactions that often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more

Company replied

Rated 5 out of 5 stars

The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the fut... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,193)

1,226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Thought it was fast

Thought it was fast. Got quote with in a few hours of their receiving the package. Initial quote was low in my opinion but I was able to negotiate a higher price.

31 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We're glad the speed of the process exceeded your expectations, Joanne, and that you received your appraisal just hours after your package arrived. We also appreciate that you gave us the opportunity to discuss your offer. We never want customers to feel they can't ask questions or request another review, and we're pleased we were able to reach a value that worked for you. Thank you for choosing Cash for Gold USA, and we hope to earn your business again in the future.

Rated 5 out of 5 stars

They always keep me informed

They always keep me informed.
No cost to me to send it and very quick answer.

31 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you, Juliann. Our favorite part of your review isn't that the process was quick, it's that you never felt left in the dark. Selling precious metals should feel simple, not stressful, and we're glad we could deliver that experience. Thanks for choosing Cash for Gold USA.

Rated 5 out of 5 stars

Nicole is the Best

Nicole is the Best, Carl is also extremely helpful. I highly recommend this place. They appraise your precious metals and diamonds. They were there every step of the way. I will definitely be coming back to them again in the future. If you dont like their offer(which you will) they will send everything back to you.

27 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you. Nicole and Carl work hard to make sure every customer feels supported from the moment a package is sent until the transaction is complete, and they'll be thrilled to hear they made such a lasting impression. We also appreciate you mentioning that there's never any pressure to accept an offer—we want every customer to feel completely comfortable with their decision. Thank you for your recommendation and for choosing Cash for Gold USA. We look forward to helping you again whenever the time comes.

Rated 4 out of 5 stars

They first offered me a lower amount, but went higher when asked!

They first offered me a lower amount, but when I asked if they could go higher, they went up by over $100!

30 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Hi Rose. Every appraisal is based on the items we receive, but we're always happy to have a conversation when customers have questions about their offer. We're glad we could work with you, arrive at a number that made you feel good about moving forward, and ultimately earn your business. At Cash for Gold USA, our goal is for every customer to walk away feeling they were treated fairly and with respect. Thank you for giving us the opportunity to help.

Rated 5 out of 5 stars

Absolutely amazing experience

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, and getting the prepaid FedEx shipping label was simple. They even offered free package pickup from my home if I needed it.

My package arrived the very next day, I received my estimate shortly after, and I chose the print-at-home check option. From the time I dropped off my package to having the funds in my bank account was less than 24 hours. I couldn’t have asked for a smoother experience.

30 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Wow, Lisa! Trying an online gold buyer for the first time can feel like a leap of faith, which is why we're especially grateful you chose Cash for Gold USA. It's wonderful to hear that every part of the process—from the prepaid FedEx label and optional home pickup to the fast appraisal and print at home check—worked exactly as promised. Getting your package to us, receiving an offer, and having the money in your account in less than 24 hours is the experience we strive to deliver every day. Thank you for sharing such a thoughtful review, and we hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Fast offer and honest price

Fast offer and honest price

29 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your review. We believe customers deserve straightforward evaluations and offers they can feel confident accepting, so it's rewarding to know that was your experience. At Cash for Gold USA, we work hard to combine quick turnaround times with honest, transparent service. We truly appreciate you giving us the opportunity to earn your business.

Rated 5 out of 5 stars

Everything went very well

Everything went very well. I was given 2 quotes and Norm took care of everything in very timely matter and was very professional. Service was above and beyond. And the price quoted was what i was looking for. Job well done. I will be using your services again.

29 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you, Harry! It is wonderful to hear that everything came together just as you had hoped. We're especially pleased that Norm was able to provide two quotes, answer your questions, and make the entire experience smooth, professional, and pressure free. Knowing you received the price you were looking for and service that went above and beyond means a great deal to everyone at Cash for Gold USA. Thank you for your trust, and we look forward to helping you again the next time you're ready to sell.

Rated 5 out of 5 stars

Thousand stars approved

I absolutely can not say enough on how great my service has been. Every detail was communicated to me through the process. Everything was extremely easy and I could have not asked for better service than I have here. I got fair amount and they really did give me the best they could, which I am really thankful for.

27 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Reading your review put a smile on our faces, Jessica. Clear communication can make all the difference, especially when you're sending valuables through the mail, so we're thrilled you felt informed and comfortable every step of the way. It's also wonderful to know we were able to provide an offer you felt was fair and competitive. Thank you for placing your trust in Cash for Gold USA and for such an incredibly generous recommendation. Your support truly means the world to us.

Rated 5 out of 5 stars

This was a very easy and simple process…

This was a very easy and simple process to complete. I thought it would take longer to receive an offer on my items and I got it the very next day. They were quick about processing everything in a timely manner for me. Thank you, Cash for Gold USA!

29 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Hi, Kara! We love surprising customers with how quickly the process moves. Many people expect to wait several days for an evaluation, so it's great to hear your offer arrived the very next day and everything was handled without delays. Making the experience simple, efficient, and stress free is what we strive for every day at Cash for Gold USA. Thank you for your kind words and for trusting us with your valuables.

Rated 5 out of 5 stars

Great turn around

The expeditious turn around is amazing. They are very transparent on how the process works as well as educating on the retail prices vs the trade in value of my items. Will definitely be using them again.

28 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your wonderful feedback. Daphane. We are thrilled to hear you were impressed with both the speed of the process and the clear communication from our team. At Cash for Gold USA, we believe customers deserve to understand exactly how their items are evaluated, including the difference between retail pricing and precious metal value, so they can make an informed decision with confidence. It means a great deal that you plan to use us again, and we truly appreciate your trust and support.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, fair pricing for items I don’t need any longer. Would do business again!

28 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We truly appreciate your kind words, Kim, and are so glad we could help you turn items you no longer needed into cash through a fast and straightforward process. At Cash for Gold USA, we work hard to provide competitive offers, prompt service, and an experience that is simple from beginning to end. Knowing you would choose to do business with us again is the highest compliment we could receive. Thank you for your trust and support.

Rated 5 out of 5 stars

The customer service was good

The customer service was good I thought they were reasonable after I did not accept the first offer they made a new offer which I accepted

28 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Krystle. We are pleased our team was able to work with you and find an offer that you felt was fair. At Cash for Gold USA, we want every customer to feel comfortable asking questions and discussing their appraisal, and we are always happy to review an offer when appropriate. We appreciate your recognition of our customer service and are grateful you chose to complete your transaction with us. Thank you for your business, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Was fast and easy

Was fast and easy. I got more than I was expecting and it went through within hours on PayPal. Great experience.

28 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Amanda! Thank you for taking the time to share your experience. We are delighted to hear the process was quick, easy, and exceeded your expectations. At Cash for Gold USA, we strive to provide competitive offers along with fast payment options, so it is great to know your PayPal payment was completed within just a few hours. We truly appreciate your trust and are grateful for the opportunity to earn your business. We look forward to helping you again whenever you have precious metals to sell.

Rated 5 out of 5 stars

Would recommend

Fast, fair,easy.

28 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your recommendation, Carol. We are happy to hear your experience with Cash for Gold USA was fast, fair, and easy. Our goal is to make selling your unwanted jewelry and precious metals as simple and rewarding as possible while providing excellent service every step of the way. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

They were quick and reasonable price.

27 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thanks, Janel. We appreciate you choosing Cash for Gold USA and are happy to hear you had a positive experience. Our team is committed to making the selling process straightforward while providing offers that reflect the value of each item. It is great to know you were pleased with both the speed of your transaction and the outcome. Thank you for your support, and we hope to assist you again whenever you have precious metals to sell.

Rated 5 out of 5 stars

The process was quick and fair

The process was quick and fair. They responded quickly and kept consistently updating. Loved the different payment options available.

28 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience. We are delighted to hear the process was smooth from beginning to end and that our team kept you informed every step of the way. Clear communication and prompt updates are important to us, and we are glad the variety of payment options made the experience even more convenient. Thank you for choosing Cash for Gold USA. We truly appreciate your trust and look forward to serving you again in the future.

Rated 5 out of 5 stars

Fast and reasonable offers.

28 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Reviews like yours mean a lot because they capture exactly what we aim for every day: a simple process, a fair offer, and no unnecessary delays. We are grateful you gave Cash for Gold USA the opportunity to earn your business and hope we can help again whenever you are ready.

Rated 5 out of 5 stars

Upfront and honest and very reasonable…

Upfront and honest and very reasonable offer

16 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Honesty and transparency are values we never compromise on, Anna, so your feedback is especially meaningful to us. We are glad the offer met your expectations and that the entire experience felt straightforward from beginning to end. Thank you for giving Cash for Gold USA the opportunity to earn your business. We hope to be your first choice whenever you have precious metals to sell.

Rated 4 out of 5 stars

Quick communication

Quick communication. Professional.

27 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We appreciate that, Scott. Thank you for taking a moment to leave a review. We know prompt communication can make all the difference, and we are pleased our team delivered the professional service you deserved. Everyone at Cash for Gold USA is committed to making the experience smooth, responsive, and stress free. We truly appreciate your business and your support.

Rated 5 out of 5 stars

This was a very easy process for…

This was a very easy process for something that isn’t always fun to do.

27 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Hi, Amy! We understand that parting with jewelry or other valuables can sometimes be an emotional decision, which is why we work hard to make the experience as simple and comfortable as possible. It is rewarding to know the process felt easy from start to finish. Thank you for choosing Cash for Gold USA and allowing us to be part of the experience.

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