CashForCars.com Reviews 

8,861
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 705 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire process is fast, remarkably smooth, simple, and incredibly easy to navigate from start to finish without any major complications. People also heavily appreciate the staff, describing team members as prompt, courteous, helpful, and very professional during all interactions. Though some reviewers were not happy with the valuation, noting that online quotes sometimes changed or dropped when vehicles were inspected in person. A few other people also felt that communication could be improved, mentioning difficulties reaching customer support representatives or receiving timely callbacks when questions arose.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the process as fast and efficient.... See more

Staff

Users describe positive interactions with staff members who are helpful, polite, and prompt. Reviewers... See more

Price

Reviewers mention ambiguous feedback about price, experiencing significant discrepancies between initial... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

User experience

Customers report positive experiences with user_experience, highlighting that the process is fast, efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

The drop off was great I think the offer could have been a little stronger, but everything was as promised.


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,861)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EEvery one was very informative

EEvery one was very informative. I was nervous only talking to people on the phone about everything. But it was legit. And each person I talked to was helpful and understanding when paper work tok longer than expected.

6 February 2026
Rated 5 out of 5 stars

Easy to work with.

All the people I spoke with were courteous and knowledgeable. After supplying the photos they requested, their offer came quickly and they didn't delay assisting in arranging for pickup of the vehicle.
The only downside was that they didn't notify me that they weren't going to pick up the vehicle on the date that was first arranged. I understand that the snowfall that we had made travel difficult but a text or phone call would have been nice.

10 February 2026
Rated 4 out of 5 stars

UPDATED and happy

UPDATE: A representative from CashForCars (Faith), called and successfully rectified the situation. I explained my situation, and she was very helpful in fixing everything. Thank you. 😊

VERY disappointed!!! NOTE: read ALL the "fine print"! I was "offered" a specific amount for my car.... BUT, upon meeting up with the towing company, the amount drastically reduced!! Add to that, the language barrier of individual towing, made things even worse. I personally will NEVER trust this company again

12 February 2026
Unprompted review
Rated 3 out of 5 stars

Need better coordination with the car…

Need better coordination with the car lot and the call center. I was asked multiple times for a missing POA (Power of Attorney) form signed and notarized. The lot had the original and the second one I brought after the phone call stating that the POA was missing.

3 February 2026
Rated 1 out of 5 stars

I have not received my check yet

Most important is that I have NOT received my check yet.

Called Jan 29 to start the process. Called Jan 30 after cleaning out the car. This phone call went over 2 hours as the multiple people I had to talk with never read the notes of the previous person. We were over 2 hours from home when the engine seized so we were not going to meet the driver. We drove the 2 blocks to the Copart yard and handed over our title. Then they yard couldn't find the car due to multiple rex Skillman car lots. They had the address and to talk to Steve in Service. Finally they called me on Feb 3 to say they can't find car. I got the bill of sale emailed to me on Feb 5th.

Still no check on 13th. I assume no one could read notes to mail me the check even thought that was the plan all along.

4 February 2026

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