CashForCars.com Reviews 

8,861
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 705 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire process is fast, remarkably smooth, simple, and incredibly easy to navigate from start to finish without any major complications. People also heavily appreciate the staff, describing team members as prompt, courteous, helpful, and very professional during all interactions. Though some reviewers were not happy with the valuation, noting that online quotes sometimes changed or dropped when vehicles were inspected in person. A few other people also felt that communication could be improved, mentioning difficulties reaching customer support representatives or receiving timely callbacks when questions arose.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the process as fast and efficient.... See more

Staff

Users describe positive interactions with staff members who are helpful, polite, and prompt. Reviewers... See more

Price

Reviewers mention ambiguous feedback about price, experiencing significant discrepancies between initial... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

User experience

Customers report positive experiences with user_experience, highlighting that the process is fast, efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

The drop off was great I think the offer could have been a little stronger, but everything was as promised.


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(8,861)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

You purchased 4 vehicles from us

You purchased 4 vehicles from us. All of your employees are very hard to understand. During the process, they repeated the same directions repeatedly, and each time I called, I was transferred and had to go through the same steps again. It was very time consuming.

3 March 2026
Rated 5 out of 5 stars

Excellent probing for key items to…

Excellent probing for key items to consider to establish a fair value. Good follow up and automated process before pick up was good. Live in person contact by Panther personnel during pick up and haul away was very easy and friendly personnel.

3 March 2026
Rated 5 out of 5 stars

Very pleased with CashForCars

It was a pleasure to work with the people at CashForCars. Bernardo faithfully stayed in touch with me through the entire process. He found a buyer for my totaled vehicle within 30 minutes of the offer being made available. Patricia was very helpful and walked me through the paperwork process. The tow driver from the local yard in was so very nice and helpful. Since I no longer have a vehicle, he kindly met me at my home to exchange paperwork and handed me the check. The entire transaction was easy and quick. Everyone was kind and professional and they did a wonderful job, I'll contact CashForCars again if the occasion arises.

24 February 2026
Rated 5 out of 5 stars

My experience of losing one of my most…

My experience of losing one of my most favorite car is a little sad. But my experience with CashForCars is great. They are very professional. Gave me good quote and nicely followed up. Even the process of card handling and over all process and pickup was pretty smooth. I strongly recommend when you are in need try CashForCars.

26 February 2026
Rated 5 out of 5 stars

I couldn't believe how incredibly easy…

I couldn't believe how incredibly easy the whole process was! I was prepared for a day's long ordeal costing me hundreds of dollars in storage fees while I waited for the car to be picked up. It was picked up the same day! On my schedule! The driver had a check in hand for the full amount offered and the check cleared the bank immediately. This is a LEGIT service. You won't go wrong using this company.

25 February 2026
Rated 2 out of 5 stars

Older vehicle... avoid these people

I explained I needed my vehicle gone ASAP because code enforcement had given me warnings. Their offer was low, but the man I spoke to said he would give up his commission. I was told to contact the carrier directly. I couldn't because they were closed all weekend. So I called Cash for cars back and twice was out on a hold so long I ended up hanging up. Called around and almost every other place offered me more for my truck. So avoid these people if you're selling an older vehicle that you know has hard to find useable parts on it. These people will low ball you based on age alone.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I tried two other companies before I found cash for cars and they were one hassle after another with missed pick ups and dropping of offers. Cash for cars said what they were going to do and did what they said.

25 February 2026
Rated 3 out of 5 stars

The car rides great

The car rides great. In between the doors and the lift back there was a ton of stuck on debris that took me hours to remove. I still have more. I also had to add engine coolant and windshield washer fluid. The tires are worn also. I will have to change them soon.

26 February 2026
Rated 1 out of 5 stars

They were supposed to call an hour…

They were supposed to call an hour before pick up the vehicle from out mechanic so I could meet them over there to give them the title and the extra set of keys and to get my check. The driver told my mechanic that We said it was ok to pick up, so they took the van without the title, without paying, or calling. I did not find out until I call to see where they were. Then it took me 4 days to try and get the check and for them to get the title and for mme to get my Tag back that they told me they would bring back. This is on top of very rude people on the phone several times. I will never use you guys again, on top of telling other people not to use you!

25 February 2026

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