CashForCars.com Reviews 

8,861
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 705 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire process is fast, remarkably smooth, simple, and incredibly easy to navigate from start to finish without any major complications. People also heavily appreciate the staff, describing team members as prompt, courteous, helpful, and very professional during all interactions. Though some reviewers were not happy with the valuation, noting that online quotes sometimes changed or dropped when vehicles were inspected in person. A few other people also felt that communication could be improved, mentioning difficulties reaching customer support representatives or receiving timely callbacks when questions arose.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the process as fast and efficient.... See more

Staff

Users describe positive interactions with staff members who are helpful, polite, and prompt. Reviewers... See more

Price

Reviewers mention ambiguous feedback about price, experiencing significant discrepancies between initial... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

User experience

Customers report positive experiences with user_experience, highlighting that the process is fast, efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

The drop off was great I think the offer could have been a little stronger, but everything was as promised.


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(8,861)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was amazingly…

Customer service was amazingly outstanding very pleasant and professional superior HANNA was extremely knowledgeable and patient with all needed information that I had to provide to them in order to complete the process of getting a fair price for my vehicle I give a huge five star rating without any hesitations thank you for your service and business.

24 March 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Erin on the service team was wonderful. I really enjoyed the convenience of communicating primarily via text. The pick-up process was super easy and I got paid by check in person. Kudos to the team for the fast and friendly experience.

16 March 2026
Rated 1 out of 5 stars

was not paid half the money promised

I am in NYC, I called CashforCars and I was offered $400 dollars to junk my car inclusive of towing pick up. The driver did not have the necessary permit so the DMV NYPD junkyard did not release the car, I then hired a two company who was licensed to bring my car to the CashForCars junkyard in the Bronx, I talked to Joe several times and was told that he would pay the driver 200 dollars and zelle me the reminder of the money, After my car was dropped off Joe paid the driver and never zelled me the remainder and has since then not picked up the call and when I ask one of the clerks to speak to Joe I am told he is not in. I will try again tomorrow. This experience has stressed me and left a very bitter taste in my mouth, I will try again to reach Joe and CashForCars tomorrow in the hope that this post will generate some positive momentum.

20 March 2026
Unprompted review
Rated 4 out of 5 stars

Everything went well with the entire…

Everything went well with the entire CashForCars experience, except for the pick-up. The driver did not arrive at the specified time that I was given. I had to call to reschedule the time for later in the day, causing a slight inconvenience. But the overall experience was very good.

13 March 2026

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