Amazing service. I needed funds at short notice, contacted these guys again, as I’ve used them in the past. Another straightforward experience. Applied Mon evening and had to provide a few more detail... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Things were tight just after Christmas and being paid monthly is a struggle in times like that . Luckily I found Cashfloat and their help was much appreciated. The application was straightforward and... See more
Company replied
I applied literally about 15 minutes and the money has already been paid into my account, it said my application was with the underwriters so I was nervous but I am happy that they have funded me. I h... See more
Company replied
So quick and easy. Fast funds no intrusive questions and don't need or want to know your inside leg measurement! Acceptable rates of interest very reasonable. Will use again when needed. Will be my fi... See more
Company replied
Company details
Written by the company
Our loan application process is available 24/7 through our secure website. We strongly recommend taking your time when completing the form - accurate and complete applications are much easier to process and more likely to be approved. We’ve worked hard to make the online application as simple and user-friendly as possible, so you can apply quickly and confidently. Our UK-based support team is here to assist you at every step of the way. If you need any guidance or have questions, please don’t hesitate to reach out on 0203 757 1933.
Contact info
Office 8, 2a Highfield Avenue, NW11 9ET, London, United Kingdom
- 020 3757 1933
- info@cashfloat.co.uk
- cashfloat.co.uk
4.5
Excellent
621 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Because the service I received was…
Because the service I received was excellent
16 October 2025
Unprompted review
Reply from Cashfloat
Hi Tracy,
Thank you for taking the time to leave us a review. We’re delighted you were pleased with the service you received!
We look forward to lending you a helping hand again in the future, should you need it again.
All the best,
The Cashfloat Team
Very fast and secure.
15 October 2025
Unprompted review
Reply from Cashfloat
Thank you for your review! We're so glad you found our payday loan process fast and secure.
We look forward to lending you a helping hand again in the future, should you ever need it.
All the best,
The Cashfloat Team
Easy to get the loan and sévice was…
Easy to get the loan and sévice was good.
15 October 2025
Unprompted review
Reply from Cashfloat
Hi Kat,
Thank you for taking the time to leave us a review. We’re happy to hear you found the loan process simple and the service helpful.
We’ll be here to lend you a helping hand again whenever you need short term financial support.
All the best,
The Cashfloat Team
I thought that the service was very good
I thought that the service was very good, the only difficulty I found was in using my very old tablet and a basic phone with no Internet, however I appreciate your help. Thank you.
10 October 2025
Unprompted review
Reply from Cashfloat
Hi J A Mynard,
Thank you for your thoughtful feedback. We’re really pleased to hear that you found our service helpful and we appreciate your patience navigating the process on your device.
We’re glad we could lend a helping hand when you needed it.
All the best,
The Cashfloat Team
It was quick and easy to get the loan…
It was quick and easy to get the loan after few checks.
Very helpfull!
8 October 2025
Unprompted review
Reply from Cashfloat
Hi Moise,
Thank you for your review! We’re delighted that you found our short term loan process quick and easy.
We hope to lend you a helping hand again in the future if you ever need it.
All the best,
The Cashfloat Team
Easy to apply no hidden fees above and…
Easy to apply no hidden fees above and beyond
1 October 2025
Unprompted review
Reply from Cashfloat
Hi Rodica,
Thank you for taking the time to share your experience. We’re glad to hear you found the payday loan process transparent and straightforward, with no hidden fees.
We’re happy we could lend you a helping hand when you needed it.
All the best,
The Cashfloat Team
Very poor customer service
I thought your staff would be friendly and helpful, but the way I was spoken to today on the phone, was absolutely disgusting. I was polite, but this individual did not seem to want to be polite back.
30 September 2025
Unprompted review
Reply from Cashfloat
Hi RC,
Thank you for your feedback. We’re truly sorry to hear that your interaction with our team didn’t meet your expectations. We aim to treat every customer with respect and courtesy at all times.
We’ve shared your comments with our customer service management team so they can review and address this internally.
If you’d like us to look into this further, please contact us directly at complaint.handling@cashfloat.co.uk.
All the best,
The Cashfloat Team
Reply from Cashfloat
Hi Paul,
Thank you for your kind review. We’re happy you found our service excellent and appreciate your trust in us as your short term loan provider.
Looking forward to lending you a helping hand again in the future if you ever need it.
All the best,
The Cashfloat Team
Reply from Cashfloat
Hi Dan,
Thank you for your feedback. We’re sorry to hear you feel this way. Cashfloat is a fully regulated lender, and we always aim to be transparent and fair in everything we do.
All the best,
The Cashfloat Team
This is a good loan provider with a…
This is a good loan provider with a good app to keep you on track with payments also very easy to follow and understand and very clear so everyone can manage it
30 September 2025
Unprompted review
Reply from Cashfloat
Hi Mike,
Thank you for your great feedback! We're glad to hear that our loan app made it easy to stay on top of your repayments. Clear information and simple management are exactly what we aim to provide for our customers.
All the best,
The Cashfloat Team
Reply from Cashfloat
Hi CJ,
Thank you for your review. We're really pleased you found the loan application process quick and easy.
All the best,
The Cashfloat Team
Team has been very helpful and…
Team has been very helpful and everything was well explained
26 September 2025
Unprompted review
Reply from Cashfloat
Hi Joseph,
Thank you for your kind words. We're delighted to hear that our team explained everything clearly and was able to support you throughout the process.
All the best,
The Cashfloat Team
Reply from Cashfloat
Hi Godwin,
Thank you for your review! We're glad the online loan experience felt swift and smooth for you.
All the best,
The Cashfloat Team
When I paid up in full on time, very encouraging to reapply to them be turned down very disappointed as I’ve paid on time every time
The fact when you pay on time you looks like you’re encouraged to apply again really needed to reapply to be turned down very disappointed about this
25 September 2025
Unprompted review
Reply from Cashfloat
Hi Joanne,
Thank you for leaving us a review. We understand how disappointing it can feel to be declined, especially after paying previous loans on time. Please be assured that repayment history is not a negative factor. Every new payday loan application is assessed individually against the most up-to-date information available, and approval can never be guaranteed.
We're sorry we weren’t able to help you this time, but please do feel free to apply again in the future - should you need it again.
All the best,
The Cashfloat Team
fantastic serice
24 September 2025
Unprompted review
Reply from Cashfloat
Hi Barry,
Thank you for your review. We're so pleased to know you found the service fantastic!
All the best,
The Cashfloat Team
Excellent service
Excellent service. Fast payment into my bank account. Helpful reminders received
23 September 2025
Unprompted review
Reply from Cashfloat
Hi Lady B,
Thank you for your kind words. We're delighted you found the service excellent and that the reminders helped keep everything on track. We're always happy to lend a helping hand when you need it.
All the best,
The Cashfloat Team
No issues at all
No issues at all! Money was in my account within minutes!! Thank you
22 September 2025
Unprompted review
Reply from Cashfloat
Hi Jessica,
Thank you for your feedback! We're so pleased to hear the loan reached your account quickly and without any issues.
All the best,
The Cashfloat Team
Fast, and easy to apply all done in an hour
Cashfloat loans was very fast at processing and paying out everything was dealt with more or less within 1 hour definitely recommend
21 September 2025
Unprompted review
Reply from Cashfloat
Hi Lee,
Thank you for your great review!
We’re so pleased to hear your payday loan was processed and paid out so quickly. It’s fantastic to know you’d recommend us.
All the best,
The Cashfloat Team
I have been approved in principle and i…
I have been approved in principle and i have signed everything. It now says I will hear from the underwriters in a couple of hours. This was early this morning but I haven’t received any communication since. Can I have an update please.
Will update review once I hear the latest
21 September 2025
Unprompted review
Reply from Cashfloat
Hi there,
Thank you for your review.
Once an application is approved in principle it must still go through final underwriting checks before a loan can be released. These checks are essential to ensure responsible and compliant lending.
We’re sorry if the wait has been longer than you expected and we appreciate your patience.
All the best,
The Cashfloat Team
Very easy application and issued funds…
Very easy application and issued funds straight into my bank account within a few hours.
19 September 2025
Unprompted review
Reply from Cashfloat
Hi Naomi,
Thank you for your kind words!
We’re glad the application was straightforward and that the funds reached your account within a few hours. We’re happy we could lend you a helping hand.
All the best,
The Cashfloat Team
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