Cash App Reviews 

What can i say? Everyone knows about Cashapp and is in love with it. This is literally THE BEST APP!! Very easy to link your bank and its instant when you transfer.

I Used cash app for over 2 years now with no issues until this morning I woke up with my account deactivated 🙃 for reasons I don't know, I submitted an appeal and I'm waiting on their decisions. I'll update my review if it turns out positive if not I'll immediately delete the account and ask all those I referred to do same too cause they can't be trusted.

Learned my lesson!

Cash App and its parent company, Block, Inc., were investigated by the Consumer Financial Protection Bureau (CFPB) and a coalition of 46 state attorneys general over allegations of deceptive practices and failing to protect users from fraud.

Consumer Financial Protection Bureau (.gov)
+2

Thank you for responding! From my Cash App account " My account was closed so you won't be able to continue" "Your account has been deactivated". I been a member since November 9th, 2020 and I am truly disappointed how quickly they took action against me! Kind of felt guilty until proven innocent of making false claims. I did reach out immediately after my account was deactivated with no prevail.

Cash apps customer support chat team has surprised me beyond words you never have a pleasant interaction when it comes to customer support but they proved me wrong not only was I glad contacted them because they resolved my issue I was glad I called because of the conversation alone the deal with people all day long every single day and still make it a point to feel like each person is their own individual they actually spent hours helping me resolve a scam and even took it upon theirselves to make it right with me the situation was for example I hand a cashier Bill and cash apps the customer behind me well the product that I buy I opened the box and it's empty so I'm getting taken for my 20 bucks and cash app says here's a 20 bucks and takes care of the problem for me they didn't take my money the cashier did but they still made it right and I have nothing but respect for them I will have a cash app card in my wallet for the rest of my life so credit or credit is due and to your chat support team my hats off to them they have exactly the people that they should representing their image thank you this is an update to this message instead of deleting it and sharing the most recent encounter with them figured it'd be easier to understand if I just update the outcome after they reassured me that they was going to take care of the scan stealing my money and then I was in good hands and they was going to make sure that I wasn't a victim and moments ago I got an email saying they were not going to help me sorry but there's nothing we can do after they over and over reassured me that they were going to handle this properly so I was wrong about the resolution the customer service was pleasant but in the end promises were empty in the end

I was scammed by GCG #:942933, sent sent money by mistake and requested a refund never received it, I personally wouldn't keep any money that was not meant for for me, it's stealing and GCG..$GulfCoastGreen are thieves! Reached out to Cashapp more then once and they were no help

Used it for several years and one day out of blue ,account closed and no support not actual explanation .
Just a you broke the rules…
No out of ordinary money sent or received..
My landscaper,1-2 friends and family sending money.

I posted about my electric bill on here which I had to end up paying again with my bank debit card and guess what, it went straight through!! Electric bill paid right away!! Pretty suspicious right!!!! So now I’m out $800 because I had to pay the bill twice and this is ridiculous to say that “there is a hold from the electric company” for this long!! I will be going into this further and am not going to stop no matter what I have to do to get my money back because I WILL not be scammed like this, so they WILL be hearing from me non stop until I get my money back!!

Cash app is good to have for sending and receiving money but do NOT ever get caught in a scam situation with them. If you are making a purchase, use your bank because they will be the most helpful and on your side. I'm speaking from experience. They denied my claim and said I could appeal. Why? To be denied again? Not sure but I have learned to rely on my bank more and even contemplated going back to using my PayPal as I have updated things on that end here recently. I will use Cashapp for minor things. Any participation in things related to cash app, I will not do. I rock with those who rock with me. Don't ask me bout afterpay or anything. I have a separate account for my Afterpay dealings which has been impressive not even taking an immediate payment. Cashapp so far at the back of my mind when I pay someone for doing services who joins because I have it and they don't, I don't even remember to send them my referral link for the $25 or whatever they give. Even when I had to get my bank card changed out, my sister sent me funds via Cash App bc I couldn't utilize my bank unless in person which was not convenient. Cashapp is good for that but even after a few transactions, she started giving me the cash money to purchase things. She even made purchases and made payments for me directly from her personal account. When you are going through scam situations, you really don't trust any of these digital platforms.

Got scmmed by sending money they are letting scammer keep username and telling me its not their problem. Dont use for sending money for Facebook product. Its only $ 75 and got locked phone. They have screenshot s of all sale and phone broken and report of whiteboyy being scmer but hes not blocked months later. Shit support or one guy is helpful. But bank transaction was sent and they denied then had appeal then bullshit. Dont use if you're on edge. Need to shutdown or give real support.

THEY CLOSE YOUR ACCOUNT FOR NO REASON! CASH APP IS VERY UNFAIR!

What made my experience was actually being approved for borrow feature and paying it off on time always never late! It’s a good feature but seems it’s a bit of a hassle keep paying back what I’m borrowing so I’m just going to pay you back and not borrow anymore thanks cashapp real bank next.

Cashapp is developing technology to steal funds from my account..auto pay took 10 dollars without my authorization..

Definitely trying to find a lawyer. This company doesn’t help you with disputes. Do deny my dispute lost over 250 with a scammer with evidence.Cash App Do not post under my comment about contact you guy, because you still won’t help.

they hold money for days and days and days while you're waiting to pay your bills and that's a direct deposit. I also did a mobile deposit and the money is still not available. Nobody knows what's going on so that's quite a bit of missing money! I hear chime is much better and at least you could talk to customer support

I have never dealt with a more inept, frustrating group than CashApps Fraud/Security division. I didn't even know what CashApp was until my identity was compromised and I was alerted to CashApp withdrawals by my banking institution.
I contacted CashApp Fraud division who recorded all my personal info and requested screenshots of the criminal transactions from my bank. I provided all. They also wanted my CashApp account info. I replied I never applied or have possessed a CashApp account.
The next Email again wanted all my personal info which I provided. They then said we cannot proceed without your CashApp account information. I replied again I do not and have never applied for a CashApp account. My identity was compromised and your app was used to steal from my bank account. I asked them can't CashApp trace their transactions? In this age of datamining they do not have a digital record? Obviously not.
The next Email was another "Fraud Expert". By the way I had 6 different Emails from 6 different fraud experts who all requested I repeat my personal information. They also all requested my CashApp account information and CashApp card (whatever that is) info. This is after I made REPEATED STATEMENTS IN CAPITOL LETTTERS 5 TIMES IN 5 EMAILS THAT I NEVER HAD A CASHAPP ACCOUNT!!!!!! PLEASE STOP ASKING!! I cannot verify information on a account i never authorized.
I cannot believe CashApp being a company that deals in financial transactions has no way of tracking transfers of money when they are provided bank statement screenshots and the same personal data it would require to open a legitimate account.
Hopefully you never have illegal transactions and money stolen from your financial accounts because if you do consider it gone forever. The Fraud/Security division at CashApp is totally inadequate.
Avoid CashApp solely based on if you need customer support there isn't any.

Update 8/28/2026
As you can read by Cash apps response to my review, they still don’t get it. They replied “if there’s any problem we’re only a message away.” I messaged six different times and still got nowhere.Yes, you’re only a message away. BUT NOTHING GETS DONE!! I will be waiting for the next AI Chatbot response to my update.

We have to send a money to a relative, and keep saying "pending" but she never got it! we wait and still didn't get it, we got in contact with customer service which is very difficult everything is computer this incident happened at the end of July 2026 and we are at the end of August and nothing solved our bank investigate their side and they didn't have the error but Cash app haven't done their part just keept saying wait fifteen days a might come back to the person that have been sent and nothing happens or wait 2 days business and we'll fixed and nothing is done, we heard on the news scammers are stealing money this way and if this is going on Cash app should be more aware of this because we think in the moment we were waiting the money going through and was saying "pending" "pending" for a little bit that's when someone took the money now Cash app is avoiding to help us with this matter, SO WE JUST LOST OUR MONEY?

Cashapp replied to my original review saying they aren’t scammers and will resolve the situation so I reached out to them again and same thing lol no help whatsoever, lies from them again I have provided all screenshots of purchases my card is linked and they still refuse to give me what I’ve earned this company are liars and scammers which has now been confirmed they don’t care beware I’m sure they’re doing this to others as well, what a joke cashapp you are

I have to say I truly wish the stars went into the negatives because one star is still more than cash app deserves i finally got reimbursed for the fraudulent scam I fell for it only wasted so much of my time and life it's sickening. The lack of professionalism and courtesy I was shown or given is insulting and they should be ashamed. Cash app sends me a statement saying this matter has been resolved yet it should have been resolved long ago. They actually think they are worthy of a that a boy or girl and that's even more ignorant and so never ever going to be said. I'm sending a deman letter and will be suing cash app for the unprofessionalism lack of support and courtesy and for all my time and life I wasted while being disrespected the whole time. Never once have they ever wrote an apology or ever tried to make this right or for being disrespected while paying them a very good amount of money as well since I am green status which clearly means absolutely nothing and has no importance or regard to this greedy and anything to do with honor,professionalism, or respect so again cash app is the worst at showing anything of integrity, diversity, or any type of decency so id try to limit yourselves to using cash app at all if possible they truly don't deserve anything from anyone because they don't value or respect us. See u in court cash app

Despite having clear evidence of an online site scamming me and other consumers. Cash App denied my claim twice. They showed no reason why my dispute was denied. I’m very up set about this situation. I lost a lot of money. For that reason I will no longer support Cash App. I close my account and I will never return. I can’t invest my money into a company that don’t have my finance in their well being. Sticking to my regular bank. I invest other to do so to because they will deny dispute even if you have clear cut throat evidence. Still no help. Screw Cash App