I started with the contact form on the Monday about a stuck verification, then they asked me to reply by email instead, which felt like a faff. It wasn't. Same person picked it up there, wanted one re... See more
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Six months, give or take Started on the phone, moved to the laptop Same account either side The thing I didn't expect: nobody has ever asked me for a second document after that first passport uplo... See more
Deposit left my bank, casino says they never received.
coming up on three years and the pattern is the same every month, small deposits, a few sessions a week, a cashout when im ahead. last one was $220 on friday, in the bank tuesday, on time as usual.
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mobile site loaded on a knackered Pixel…
mobile site loaded on a knackered Pixel with dodgy signal. Froze once on Wolf Gold, bit annoying. Reopened, spin still there, balance right.
Chatted to Dana about bonus spins
Chatted to Dana about bonus spins, she explained all of it clearly
I started with the contact form on the…
I started with the contact form on the Monday about a stuck verification, then they asked me to reply by email instead, which felt like a faff. It wasn't. Same person picked it up there, wanted one recent utility bill, and closed it Wednesday.
Search found Fire Joker.
for me it was simple
for me it was simple: the verification FAQ was short enough that I actually read it before payout yep, fine
$300 payout on a Sunday
$300 payout on a Sunday, which I was anticipating to sit until Monday. It was approved Sunday evening and in my account Monday first thing
Tried a small promo
Tried a small promo. x25 wagering was visible before claim, not exciting, just useful.
The export made my own spending obvious
The upload screen before dinner showed…
The upload screen before dinner showed what was missing clearly
put $110 in mostly to test online…
put $110 in mostly to test online banking cleared quicker than I expected.
The expiry sat next to the offer
The expiry sat next to the offer, so I left that promo alone. Better to know early 👍
search finds every game first try
$44 out on Visa debit
$44 out on Visa debit, a day and a bit, no chasing.
Sounds boring
Sounds boring, but the support email was dry, but it explained exactly why casino KYC was waiting Could look nicer, but the flow held.
oddly pleased with this casino bit
oddly pleased with this casino bit: casino cool-off was not hidden under three promo panels
Sunday roast on
Sunday roast on, kids out the back, and me trying to find last month's totals.
Bottom of the account menu.
Activity, then a date box.
Set it to 1 July through 31 July.
Every line there, deposits on the left, withdrawals on the right, running total at the foot, all in pounds.
Copied the figures into my own spreadsheet in about five minutes.
Been doing it that way each month since.
there is no phone line
there is no phone line, which i did miss once when i was in a rush on a platform. the chat has answered every casino question i put to it correctly, so i can live with that.
uploaded bank statement during lunch
uploaded bank statement during lunch, profile showed verified later.
I only tested one casino thing first
I only tested one casino thing first: the welcome bonus looked bigger than I needed; the x30 wagering rule made me slow down
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