CarzRent Car Rental in Tenerife Reviews 97

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the efficiency and ease of the entire process, from pickup to drop-off. Many people highlight the high quality of the cars, often describing them as new, immaculate, and well-maintained. The staff is frequently commended for being friendly, professional, and helpful, contributing to a smooth and pleasant user experience. However, some customers also noted occasional wait times during car pickup, which, though not a major issue, could be improved for a more seamless start to their journey. A few other people also felt that while the company handled minor issues effectively, it wasn't always a perfect experience.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficient, hassle-free,... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the excellent condition of... See more

Quality

Consumers find quality to be positive. Many reviewers consistently praise the excellent condition of the... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly, helpful,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report a smooth and easy... See more

Based on these reviews

Rated 5 out of 5 stars

BEST EXPERIENCE! ⭐⭐⭐⭐⭐⭐⭐ CARZRENT.com in Tenerife! Service on an Excellent Level! Collected the car on time! The Return didn't ask for lot of effort! Just drop the key, leave the parking t... See more

Company replied

Rated 5 out of 5 stars

Great experience! We booked a 9 seats VW caravelle for 5 days and we got exactly what we booked. They contact us few days in advance to offer us details about hand over of car. They off... See more

Company replied

Rated 5 out of 5 stars

I had a extremely good experience with CarzRent. I rented a luxurious automobile for a unique event, and it sincerely added to the complete experience. The automobile became immaculate and drove like... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Carpool

Written by the company

Why settle for ordinary rentals when you can drive with confidence and style? CarzRent is a trusted car rental company in Tenerife, offering a wide range of well-maintained vehicles at transparent and competitive prices. Whether you need a compact car for city drives, a family SUV, or a premium model for your island adventure, we’ve got you covered. Enjoy free delivery anywhere on the island, no hidden fees, and 24/7 customer support. With CarzRent, you’ll always get flexibility, reliability, and a smooth rental experience from start to finish. Book your perfect car today and explore Tenerife your way!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

CarzRent surprised me

I didn't expect much at first, just needed a car to get around Tenerife, but CarzRent kinda surprised me. The whole booking thing took like 5 minutes, no weird steps or confusing options. I ended up renting a BMW X5 and it was actually the exact one I picked, not “similar class” like other places do. Pickup was quick, guy was friendly, showed me a few things and that was it. What I liked most is that it felt local, not some big rental chain vibe. Way more relaxed, way more honest.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Review - Hassle Free Car Rental

5 Star Review - Great Super Efficient Service Hassle free car rental in Tenerife. Love the drop off and go on the return allowing for an earlier flight with no hassle. Lovely T-ROC Converible for a family of 3 plus matching 3 cases! Will defo use again next year - Thank you Alistair, Helen & Tate

22 February 2026
Unprompted review
Rated 5 out of 5 stars

My first time ever renting a car…

My first time ever renting a car abroad. Experience couldnt have been smoother, communicative agents, simple rules, easy pick up and drop-off. Would recommend for anyone visiting the canary islands

3 February 2026
Unprompted review
CarzRent Car Rental in Tenerife logo

Reply from CarzRent Car Rental in Tenerife

Thank you, Scott. We’re glad your first rental abroad went so smoothly. Appreciate the recommendation and hope to see you again in the Canary Islands.

Rated 5 out of 5 stars

I rented the car again after few years…

I rented the car again after few years of losing the place. I rented Mazda Mx 5, 2.0l. It was a real pleasure. Car was clean and very well maintained. Thank you and see you again!

7 February 2026
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, Marcin. We’re happy you came back to rent with us again. Glad everything was clean and well maintained. See you next time.

Rated 5 out of 5 stars

Everything was good

Everything was good, new car, very clean, professional service.

5 February 2026
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, Artur. We’re glad you were satisfied with the car and our service. It was a pleasure to assist you.

Rated 5 out of 5 stars

I would definitely recommend Carz Rent a Car

I rented a Mazda MX-5 2.0 and had a great experience with Carz Rent a Car. The car was in excellent condition, very well maintained, and perfectly clean.

Everything went smoothly and the rental process was easy. I really enjoyed the car and the overall experience.

30 January 2026
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, Fabio. Glad you enjoyed the Mazda and that the rental process was easy from start to finish. We appreciate your recommendation.

Rated 5 out of 5 stars

This is a great company I had a…

This is a great company I had a pleasure to work with.
Nice , clean new car. Nice support during the whole process.
Thank you! Will advise your company to my friends :)

17 January 2026
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, Lucy. We’re happy everything went smoothly and that you were satisfied with the support. Thanks for recommending us to your friends.

Rated 5 out of 5 stars

Rented a MX5 for a week

rented a MX5 for a week, car came clean, full of gas and the communication was clear and quick.

28 January 2026
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, Michiel. Glad the MX-5 was ready as expected and that everything was clear and smooth. Appreciate your feedback.

Rated 1 out of 5 stars

Beware!!!

Beware! they are scammers!! they will provide you the car and everything will be fine until it comes to returning your deposit... I lost 2k because they did not return my deposit. There was nothing wrong with the car and i got evidence to say they would return my deposit but after chasing them for over a month i still do not have my deposit. They will keep telling you that the bank is taking a long time to transfer the funds, it is impossible for it to take over a month for the funds to be returned. They won't provide you any proof to say the deposit has been released or reply to your messages. They will tell you that they are not scammers but what they are operating is clearly a scam. It is likely that their current reviews are fake to help them get you. Just go elsewhere it is not worth the headache.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and communicative

Very helpful and communicative. Slightly unusual way of running things but worked perfectly. Reccomend fully.

13 December 2025
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, James. We’re glad our support and communication made everything work smoothly for you. Thanks for the recommendation.

Rated 5 out of 5 stars

Very good experience all my…

Very good experience all my expectations, one the most professional staff I ever dealt with. Very good hire company!

20 November 2025
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, Richard. We really appreciate your kind words about our team. We hope to help you again in the future.

Rated 5 out of 5 stars

Very good experience with CarzRent

Very good experience with CarzRent. The booking process was simple, communication was clear, and there were no surprises with insurance or pricing. The car was clean and well maintained. Highly recommend.

8 December 2025
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you for your feedback. We’re happy everything was clear and met your expectations. It was a pleasure to assist you.

Rated 5 out of 5 stars

Good experience

The car we got was in a okay condition and everything was easy to do - from the start of the communication to the the leaving of the car at the parking lot. We got our money back in time. Everything was good.

15 December 2025
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you for your review. We’re glad the whole process was easy for you and that the refund was received on time. We appreciate your trust.

Rated 5 out of 5 stars

Booked a car with CarzRent for Tenerife…

Booked a car with CarzRent for Tenerife and everything went smoothly. Clear prices, no hidden fees, and the car was exactly as described. Pick-up was easy and the staff were friendly. Would definitely use CarzRent again.

10 July 2025
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Thank you, Eduards. We’re pleased you found the process clear and the car matched your booking. It would be great to welcome you again in Tenerife.

Rated 5 out of 5 stars

Everything was simple and went…

Everything was simple and went perfectly smoothly. The car was in excellent condition. I will definitely choose them again next time.
Robert

19 December 2025
Unprompted review
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Reply from CarzRent Car Rental in Tenerife

Robert, thank you for your feedback. We appreciate your trust and will be happy to assist you again on your next trip.

Rated 5 out of 5 stars

Only rental in Tenerife with a fun mazda mx 5

Only rental in Tenerife with a fun brand new Mazda MX 5 cabriolet manual with the biggest engine 2,0L. New car 3 months old. Bargain price at 90eur per day.

8 December 2025
Unprompted review
CarzRent Car Rental in Tenerife logo

Reply from CarzRent Car Rental in Tenerife

Thank you, Lasse. We’re happy you enjoyed the Mazda MX-5 and the rental price. Hope to see you again in Tenerife.

Rated 5 out of 5 stars

Great experience! Trustful company!

Great experience!
We booked a 9 seats VW caravelle for 5 days and we got exactly what we booked.

They contact us few days in advance to offer us details about hand over of car.

They offered us a new car, 6.000 km, in perfect shape.

Price for it was good, no hidden costs, everything transparent. Fast returning of guarantee (3-5 days after car returning).

Highly recommend this company!
Family bussiness, great team, great services.

Best regards,
Emilian

3 December 2025
Unprompted review
CarzRent Car Rental in Tenerife logo

Reply from CarzRent Car Rental in Tenerife

Thank you for your trust and detailed feedback. We’re glad everything met your expectations and that you appreciated the transparency and communication. It was a pleasure serving you and your family.

Rated 5 out of 5 stars

BEST EXPERIENCE! ⭐⭐⭐⭐⭐

BEST EXPERIENCE!
⭐⭐⭐⭐⭐⭐⭐
CARZRENT.com in Tenerife!
Service on an Excellent Level!
Collected the car on time!
The Return didn't ask for lot of effort!
Just drop the key, leave the parking ticket inside the rent-car, and leave! You don't have to wait for someone to meet you before your Take-Off! 🌴HIGHLY RECOMMEND!🌴
Roads on an island guaranty best holiday choice! 🌄 Comfort service in Tenerife CARZRENT.com !!!!

🚥THANK YOU FOR SPEED!🚥
See you soon!

2 December 2025
Unprompted review
CarzRent Car Rental in Tenerife logo

Reply from CarzRent Car Rental in Tenerife

Thank you for your great review. We’re glad you enjoyed our service and the easy pick-up and return process. We look forward to seeing you again.

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