Great service and awesome material. I contacted them and they helped me with choosing the right roll size for my car and they were spot on! I have purchased their new Colored PPF that right now has a... See more
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Tried to love it. Went to get it professionally installed wrap lifted on all edges. Wrap was defective and the warranty it has does not cover anything. Either defective or low quality Disappointed. I... See more
Company replied
They give you top quality vinyl, easy to install, repositionable, and at a wholesale price. You don't get any better than this, your able to get the more material that's needed for your project at a f... See more
Company replied
Service was really good, except the color I ordered was way off from what I expected. The website picture showed a truck with 2 stripes, one being grey, and I expected that to arrive. This color is ab... See more
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Company details
Written by the company
Supplier of car wraps for vinyl wrapping. FREE shipping within the continental USA. Amazing prices with amazing service! We carry a large & unique selection of premium, professional grade vinyl films. Choose from these vinyl styles: Ultra Gloss, Gloss, Matte, Carbon Fiber, Sparkle, Metallic, Brushed Aluminum, Headlight Tint, Leather, Snake Skin, Architectural Wood Grain and more!
Contact info
900 Dynes Road, K2C 3L6, Ottawa, Canada
- 347-809-3467
- info@carwrapsupplier.com
- carwrapsupplier.com
3.4
Average
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from CWS vinyl wrap film supplier
Thank you for the review, it is greatly appreciated!
Satisfied customer
Good products, reasonable pricing, and quick delivery!
10 May 2021
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you for the review!
Greatly appreciated.
Low quality product and poor post sale support
While I rarely leave a low star review, I am very undewhelmed with both the products being sold by CWS, and the customer support. I purchased an interior film which I intended to use outside. Per the item description, laminating the film will allow it to be used outside, and in calling CWS prior to purchase they assured me that any sign shop would be able to run it through a laminator to add a UV protective layer to it. Upon receiving the film, it was rolled etremely tightly to make it fit inside the original center tube for the vinyl. This caused it to peel off the backing and have a bunch of bubbles and lines which prevented lamination. The suggested fix once I finally heard back from CWS was to apply clear coat to the installed product.
Regarding installation, I was installing onto a smooth flat surface and it was an absolute nightmare! I also used some 3M film which was extremely user friendly and able to be re-positioned to get a good application. The Vvivid film is horrible to work with and if you make one tiny mistake, it will be stuck for good. Should you try to re-position it, it will tear.
10 May 2021
Unprompted review
Reply from CWS vinyl wrap film supplier
We are sorry about your experience. The vinyl you purchased is an architectural film which has a different glue from that of car wrap vinyl - being more sticky and geared towards permanent application instead of removable - also it is a stiffer product to make the surface tougher, so it tears easier when applied cold. If you were to purchase a car wrap vinyl it would of behaved the same as the 3M you used previously. This vinyl is intended for interior use. We can't guarantee a product that is used for other than its intended purpose. You still wanted to use it for an exterior purpose that is why we "recommended" a possible solution.
Fast service, great/safe packaging, and shipped to APO
I ordered and got my wrap fast, they did an excellent job packaging it too! Im currently stationed overseas and they shipped to my APO. I will order though here again if I decide to change my color.
8 April 2021
Reply from CWS vinyl wrap film supplier
Thank you for the review, we appreciate it and hope you love your new color!
Excellent company.
You get what you pay for and at very good prices. Excellent customer service as well.
31 March 2021
Great company
I ordered my wrap 3-1 and got it today 3-9!!
Shipping was faster then I expected!
And to clarify some of these comments I see, they do pack your vinyl in a secured container!! I had a little damage on the box because lovely fedex being careless. But this is coming from canada.. im in the U.S. They don't control the mail service with handling..
But anyway my wrap was unharmed!
I can not wait to install it. Thank you guys for your time, great prices, and speedy shipping. Will be ordering again!
10 March 2021
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you for the review and the clarification about our packaging, greatly appreciated!
LOOKS FANTASTIC!!!!!!!!!
SO SORRY GUYS WRONG PRODUCT, I ORDERED SOME ROCKER COVERS ALSO, FROM ANOTHER COMPANY.YOUR PRODUCT LOOKS GREAT, WILL SEND PICTURES WHEN IT'S NICER OUTSIDE, ALSO MY NAME IS RON, CLARA IS MY WIFE.
9 March 2021
Reply from CWS vinyl wrap film supplier
Thank you for your review, and we are happy that you are HAPPY with our product!
Reply from CWS vinyl wrap film supplier
Thank you for your business and the review, we appreciate it!
After ordering some materials online
After ordering some materials online, I was contacted that my order had been cancelled by CWS, because they don't sell only small items by themselves.
It was very inconvenient and extra work for nothing , when it could've been avoided by not allowing the purchase of only the small item online. plus the international fee charged, that could not be refunded.
2 March 2021
Reply from CWS vinyl wrap film supplier
Hi, we couldn't find your order by your email but you must have purchased some small tools not vinyl. We apologize for the inconvenience, but shipping costs have gone up considerably and we are not able to ship tools by themselves for a fair price. Shipping costs are almost always more than what you get charged, we subsidize the difference to keep low prices (take a hit on our bottom line). The shipping costs become about double to triple to that of the tools themselves. Our shop has been updated now to reflect this and don't allow tools to be purchased without vinyl.
Quality product and prompt shipment!
11 February 2021
Reply from CWS vinyl wrap film supplier
Thank you for the review!
Check before you buy
I was assured that there was stock of Vvivid pulse in the uk so went ahead and placed my order, a few weeks later i was handed an extra £20 duties invoice from FedEx. why are a UK supplier asking for it to be shipped from Canada when they assured me they had it in stock? They have now ignored 2 of my messages asking why I need to pay this so i gave up and paid it. Buy direct i say as it will be cheaper given you need to pay import fees.
9 January 2021
Unprompted review
Reply from CWS vinyl wrap film supplier
Hi Shaun,
We are a Canadian company shipping from Canada. We don't have a warehouse in the UK. Our website does not claim to have one in the UK. Sorry for the confusion.
Please also note that you were NOT CHARGED VAT (sales taxes) during your purchase, so if you were to purchase it from a local UK store or if we had a UK warehouse, you would of had to pay the 20% VAT during purchase which would of cost you approx. the same.
Our apologies for not returning your emails, but we either did not receive it or it went to spam as it can not be found.
Customer service is awesome and product…
Customer service is awesome and product was exactly as portrayed.
I am a first time wrapper and it has taken me 6 hours to do the hood of my Small car but I am really happy with the results. A great project to occupy my time in the winter pandemic! Thanks again to CWS
3 December 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you for your review, we appreciate it and the ease of working together with you!
You've gained a new customer
I'm satisfied with my order. The shipping was a little slow, but seeing as things are right now I can't really blame CWS. The vinyl itself looks good and we're going to be ordering the correct amount, once we figure it out. Overall I'm 100% satisfied with CWS and I will be using them for my Vinyl needs in the future.
10 August 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you for the review! If you need any help with your choice or next order let us know.
Signature requirements made me wait…
Signature requirements made me wait around for 2 days due to cheapest shipping possible and lack of competence with fedex...stupid response from customer service didn't help either.
8 August 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
You just reviewed the delivery, which is FedEx, not us... We require signatures when the order is above a certain amount. This is to protect all parties involved. The signature requirement is the insurance requirement. If we didn't and your item was lost or stolen you would have no recourse to get your order or any refunds and you would lose both your order and your money.
The tracking information was emailed to you that gives you all the information such as that it needs a signature. You can always call FedEx or us to ask FedEx to hold the item for you at their local distribution center where you can pick it up with your ID saving you the inconvenience to wait.
We communicated to you the same thing as above, we fail to see how this is stupid?
The wrap was good quality it came…
The wrap was good quality it came secure and quick, I got what I ordered I have no complaints. The material is really soft and has deep rich black. As stated it can be heat stretched just don’t over stretch, it can tear as it is a bit delicate.
5 August 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you for the review!
The Velvet/Suede vinyl is very different from "regular" gloss or matte wraps due to its finish, so in order to achieve this special style it can't be made the same like gloss or matte regular vinyl wraps.
This is hands up the best company I…
This is hands up the best company I ever worked with. The customer service is great I trusted them with all of my information because they have rightfully earned my trust. I recommend this company to everyone. Thank you for letting me review such a good company.
2 August 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you for trusting us and for this wonderful review!
Shipping was kinda slow and quality of…
Shipping was kinda slow and quality of vinyl is ok. Good customer service tho
2 August 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
We apologize for the delay, the Covid lockdown has messed up our normal schedule, but are catching up now. Thank you for the review!
Good product and shipping was held up…
Good product and shipping was held up due to Covid 19........otherwise excellent experience with this seller.
29 July 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you for your patience!
They had what I wanted and got it to me…
They had what I wanted and got it to me quickly with great pricing and free shipping.
29 July 2020
Unprompted review
Reply from CWS vinyl wrap film supplier
Thank you, we appreciate the review!
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