Carvers Reviews 

32
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We needed advice on paint and a specific colour for the top coats. Matt personally went above and beyond to guide us through the whole process of what we needed and helped with a tricky delivery. We a... See more

Rated 1 out of 5 stars

This company seems to exist in the dark ages as far as customer service. I had to call them twice just to register on their website and order some paint. They took the money immediately but my order n... See more

Company replied

Rated 5 out of 5 stars

I fuel up with lpg from this company and i can say with confidence they are brilliant. There prices are great and they don't take advantage of price hikes giving them an edge over there local custo... See more

Rated 5 out of 5 stars

I bought my en suite bathroom tiles, cabinet and toilet from Carvers. James Goode was absolutely brilliant. He managed to find a slot in his busy diary to come and make a visit to the work that was in... See more

Company replied

Company details

  1. Building Materials Supplier

Written by the company

For over 125 years, Carvers Building Supplies has supplied quality building materials, trusted brands, and expert advice across Wolverhampton and the West Midlands. We supply timber, roofing, bricks, landscaping, plumbing, kitchens, bathrooms, decorating products, and premium appliances for trade and retail customers. Builders, homeowners, and self-build customers choose Carvers for reliable stock, competitive pricing, fast delivery, and knowledgeable service. Our experienced team offers practical advice, dependable solutions, and specialist support for projects of every size. With large showroom displays and a strong local reputation, Carvers combines traditional service with the convenience of a modern builders merchant.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.5

All reviews

(32)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered Milton Buff bricks from Carvers…

Ordered Milton Buff bricks from Carvers online it shows a golden creamy colour upon delivery they were Red Bricks. When I called and asked them about the bricks. There response was yeah there should be a few of the cream ones in them you need to mix them with the red. If I wanted to mix my bricks I would have ordered mix bricks. After returning the bricks I was refunded my money back but after they deducted nearly over £500, claiming that's for re stocking cost.

They had to restock because of there own fault the website was showing different pictures. Total Scam I would never order from them again as I've just been scammed and out of pocket.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

been promising to do this for sometime…

been promising to do this for sometime now - matt lloyd on timber sales is fantastic - always helpful and informative. helped with my BTL refurb and recommended a local company for my canopy and winwdows/doors - Flemmings - very happy with the service from Carvers and from them. great stuff matt. R.

4 March 2024
Unprompted review
Rated 1 out of 5 stars

Terrible delivery Experience and customer service WEB0009278


Ordered 6 x 25kg Bags of limestone chippings.
Turned up on a pallet with nails sticking up, bags ripped and soaking wet.

Advised the delivery driver I could not get rid of a wooden pallet.

Had to hand carry the bags into the Garage trying to keep the contents from falling out.

No assistance from the delivery driver except a comment "watch that bag its ripped as well"

My clothing got covered in lime.

The chipping ordered were for a Garage Roof hence I faced further issues when carrying the bags up a set of ladders. (Wet leaking Bags)

Raised the matter with Carvers.

Response below

"Spoken to the Yard Foreman to inform his Staff to make sure any pallets with nails in them are hammered down and not sticking up to prevent this happening again."

So, Carvers the one-star review is well earned.

30 May 2024
Unprompted review
Carvers logo

Reply from Carvers

We're sorry for the inconvenience caused on this delivery. It would seem that your comments were noted as part of our internal system improvement and the yard team have been informed to make sure that pallets aren't damaging any goods, so we don't get another instance of this happening.

Rated 5 out of 5 stars

Top service!

I’ve recently switched supply of my LPG gas to Carvers and their service has been amazing. Quick to answer the phone and take time to explain things and answer any questions I have. Highly recommend

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Been a customer for years.

I've used carvers for years- the team is professional, direct, and if you know what you are doing they come through for you. Had a (first) dodgy delivery (after dozens of what i needed), sorted within 24 hours.

I just wanted to pass on my thanks to all the lads on the trucks and in the yard- U are keeping us going.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Wow. The go to builders merchants.

Wow. This is probably the most organized and helpful builders merchants in the UK. Emailed them last night. Phoned them first thing. Got an answer straight away. Put through and they already knew I had emailed them. So very helpful. Advised on what I really needed. Checked their stock. Confirmed with me they'd got them. Arranged for my brother to pick up. Payment made easy. My brother was so impressed with the place. He said they were so we'll organized. Even got a cafe... I thoroughly recommend this company. I'll definitely use them again. Thank you for restoring my faith in your industry.

10 January 2023
Unprompted review
Carvers logo

Reply from Carvers

Thank you so much, we really appreciate the feedback.

Rated 5 out of 5 stars

ACCIDENTAL CAME ACROSS THIS COMPANY & WHAT A DISCOVERY.

I fuel up with lpg from this company and i can say with confidence they are brilliant.
There prices are great and they don't take advantage of price hikes giving them an edge over there local customer base.
I am West Bromwich based and i travel to Wolverhampton to refuel, a long trek of 12 miles round trip and because there prices are well below the average its worth it with a average saving of £9.00 per fill up on my car and approx £14.50 per fill up on my recovery truck lpg powered. It all adds up considering i fill up car once a week and truck 3 times a week.......💰

21 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. What a great experience after B&Q. Had everything we wanted in stock and able to deliver when we needed. Polite, helpful and knowledgeable staff. Will always go here in future.
Thank you.

13 April 2021
Unprompted review

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