This has been an excellent eperieince from start to finish, The Shop staff were patient, informative, and thoughtful in their advice. We got a good price. The delivery team were polite, efficient a... See more
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We are proud to be home to the largest Stressless & Harrison Spinks studios in the UK. Carters Furniture & Bed City have been proudly helping customers furnish their homes for OVER 50 years. As a family-run business, we’re committed to offering an outstanding range of quality furniture, expert advice, dependable delivery, and exceptional customer service. Carters Furniture Centre & Bed City showrooms in Kidderminster, West Midlands total over 45,000sq foot and have a vast selection of beds, mattresses, living room, dining room and bedroom furniture available for you to browse. We stock premium brands such as Stressless, G Plan, La-Z-Boy, Alstons, Parker Knoll, Harrison Spinks, Vi-spring, TEMPUR, Sealy, Dunlopillo, Hypnos and Ercol as well as local suppliers.
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Caldwell Mill New Road, DY10 1AQ, Kidderminster, United Kingdom
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Told craig exactly what i needed and he took me straight to the perfect product!. He obviously knows his stuff so saved a lot of time..
I wanted a precise mattress and style of bed and got exactly what i asked for..worth every penny!!

Reply from Carters Furniture Centre & Bed City
Having purchased from Bed City on a couple of occasions previously, we popped in recently to look for a new mattress for our bed. As before, the staff were friendly, helpful and knowledgeable about the products in the showroom. They gave good advice based on what we said we needed and suggested several mattresses to try. We were then left alone to sample the beds at our leisure, there was no pressure and no hovering salesperson, which is exactly the approach we like. We finally made our decision and happily placed an order. We were very happy with the service we received and would thoroughly recommend the company.

Reply from Carters Furniture Centre & Bed City
We really hadn't expected to be able to choose our replacement bed in one visit, but the whole experience, the advice and expertise proved otherwise!
A relaxing, calm atmosphere, superb choice, and realistic pricing all combined to turn what might have been a fraught situation into a relaxed decision.

Reply from Carters Furniture Centre & Bed City
Just purchased a footstool to go with Alstons sofa we purchased from Carters in January - Malcolm who sold us the sofa was once again extremely helpful - just great service from a family business

Reply from Carters Furniture Centre & Bed City
So much time was given to us to select the correct mattress for myself with no sales pressure at all with the complicated health issues I have . Also I feel we had great value for money without all the balloons and sales gimmicks of larger retailers we had visited.

Reply from Carters Furniture Centre & Bed City
Excellent service, not rushed, good product knowledge and advice. Prices reasonable with other retailers.

Reply from Carters Furniture Centre & Bed City
Sally was extremely helpful and knowledgeable and answered all my questions, giving me the options, so that I could make an informed decision.
The date for delivery was explained, and kept to.
The delivery crew were very pleasant, careful, and put it all together in a timely fashion.

Reply from Carters Furniture Centre & Bed City

Reply from Carters Furniture Centre & Bed City
Sally was very very helpful and because I’ve purchased a few beds over some years and remembered Sally I knew her experience would be invaluable, also her colleague sorry didn’t get his name but his advice was exceptional too

Reply from Carters Furniture Centre & Bed City
Graham was very helpful and gave us time to consider the best options.

Reply from Carters Furniture Centre & Bed City
Staff always do as much as possible to help you 😊

Reply from Carters Furniture Centre & Bed City

Reply from Carters Furniture Centre & Bed City
Have purchased from this store before on 5 occasions, very professional & knowledgeable about there product, & also no pressure to buy. Excellent service.

Reply from Carters Furniture Centre & Bed City
From start to finish, Paul was so helpful. His knowledge of beds is seriously impressive: who knew there was so much to know! Paul listened to what we wanted and gave the perfect advice which resulted in us finding the perfect bed! Here’s to a better night’s sleep!

Reply from Carters Furniture Centre & Bed City
Sales assistant knowledgeable and incredibly helpful.
Choice of chairs wide and varied would recommend to friends and family

Reply from Carters Furniture Centre & Bed City

Reply from Carters Furniture Centre & Bed City

Reply from Carters Furniture Centre & Bed City
I have bought a lot of furniture from carters always give a fair price,friendly staff and not pushy

Reply from Carters Furniture Centre & Bed City

Reply from Carters Furniture Centre & Bed City
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